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Customer who recommended this item
10 (Based on 4 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Notice

Subject Register Date
Information on the possibility of delays in delivering health functional foods (diet foods, etc.) / medicines / cosmetics Seller 2016-11-17
Voltage related notice of electronic products (using transformer) Seller 2016-11-11
Please use Hangul name street address. Seller 2016-11-11
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Manufacturer/
Place of origin
대만 Condition New Product
Shipping From From Overseas (Japan)
help
Material
Payment Method VISA, MasterCard, PayPal, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.

Item Q&A(4)

Status
Question & Answer
  • Notice

    Information on the possibility of delays in delivering health functional foods (diet foods, etc.) / medicines / cosmetics

    Hello Iroi It is a shop.

    Recently, in the case of cosmetics, diet foods and medicines,

    Export restrictions are strictly regulated.

    Checking the ingredients of each product and the inspection period takes several days, it may delay the delivery from the general commodity.

    Thank you for your understanding.
    iroiro_이로이로
  • Notice

    Voltage related notice of electronic products (using transformer)

    Hello Iroi It is a shop.

    We are from Japan.

    Unless otherwise noted, electrical appliances are for 100V only and you must use a transformer.

    Pig nose, not nose. Please note that you must use

    If there is no voltage indication in the product details, please contact us and we will reply after checking.

    Thank you.
    iroiro_이로이로
  • Notice

    Please use Hangul name street address.

    Hello Iroi It is a shop.

    At the time of receipt of the current order, the address is often in English.

    If possible, we would appreciate if you include it in the Hangul road name address.

    When we leave the factory, we will change all the addresses to one address in Korean. We would appreciate any inconveniences.

    Thank you.
    iroiro_이로이로
  • Notice

    Personal clearance identification code and payee name

    Hello Iroi It is a shop.

    At the time of receipt of the current order, the payee name is written in English.

    Even if the name of the recipient is in English, there is no problem yet. However, there may be a delay in the clearance for reaffirmation of the name.

    If possible, please leave the name of the recipient in the same name as the name of the personal clearance you entered. Thank you for your help.

    (If you applied for the customs clearance code in English, please leave the exact same spelling, and if you applied in Korean, please write the name in Korean.)
    If you can not write your name in Korean, please leave it in the shipping requirements.

    Thank you.
    iroiro_이로이로
  • Notice

    VAT related taxes

    In our Iroilo shop, you must pay the VAT directly to the recipient when purchasing products with an item price of $ 150 or more.
    If you are interested in the estimated price of VAT, please let us know.

    When the goods subject to payment of the VAT payment are received, the letter will be sent from the customs office of the customs agency before customs clearance,
    Please note that you must pay the relevant fee before customs clearance is made.

    Also, even if you purchased less than $ 150 in our Iloilo shop, you will not be able to buy items from other shops or other countries
    If you have a Korean customs clearance on the same date, please be advised that you will be charged a VAT on the total amount.

    In order to avoid the VAT levies, it is a violation of the Korean Customs Act and it is not possible to respond to your requests.

    Thank you.
    iroiro_이로이로
  • Notice

    Check the quantity of health supplement food


    Good morning. This is this.

    In the case of health supplements that you recently purchased through fasting

    If you purchase more than 6 pieces per person

    Since the remaining amount is increasingly being disposed of without being customs clearance,

    Please note this when purchasing.

    Also, if the price is more than $ 150, the tariff will be applied.

    For example, if you purchase $ 149 from Iloilo and buy $ 60 from another seller, you will be subject to the tariff.

    The amount of purchase from our side is less than $ 150, and the total value of the combined sales tax is exempted.

    Please note this when you purchase.

    Thank you.
    iroiro_이로이로
  • Answered
    Question
    South Korea dra******* 2018-02-03
    Answer
    Hello you are my friend.
    In case of initial malfunction, return and refund is possible within 7 days from receipt.
    Please check the transformer picture you are using now.
    Be sure to use a 2KA or larger coercive force.
    iroiro_이로이로 2018-02-05
  • Answered
    Question
    des******* 2017-12-21
    Answer
    고객님 저희는 일본직구 상품으로 일본 내수 상품을 판매하고 있습니다. 일본에서 사용을 하신다면 변압기가 필요없지만 한국에서 사용하시는 경우에는 꼭 변압기를 사용해 주셔야 합니다.

    감사합니다.
    iroiro_이로이로 2017-12-21
  • Answered
    Question
    sri******* 2017-03-21
    Answer
    안녕하세요 고객님 배송은 공지처럼 2주정도 소요됩니다 감사합니다^^
    iroiro_이로이로 2017-03-21
  • Answered
    Question
    coo******* 2017-01-01
    Answer
    안녕하세요 고객님 흰색을 원하시면 다시 남겨주시면 흰색으로 변경해서 발송드리겠습니다.
    감사합니다.
    iroiro_이로이로 2017-01-03
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TOKYO CHUO-KU NIHOMBASHI 1
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월~금: 오전 10시~오후 5시 토,일, 공휴일: 휴무

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