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US$3.00
POWER MINISHOP RATE 90%
Nine Yue Y5S
450.00

JOYORNine Yue Y5S

See all JOYOR items

Customer who recommended this item
113 (Based on 52 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Notes on purchase Qoo10 customer center 2018-05-10
Manufacturer/
Place of origin
China Condition New Product
Shipping From From Overseas (China)
help
Material
Payment Method VISA, MasterCard, PayPal, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.

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Customer Review (11)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 10, 2018 gog*** (KR KR)
Highly Recommend Mar 08, 2018 yys*** (KR KR)
Highly Recommend Mar 06, 2018 mes*** (KR KR)
Highly Recommend Feb 27, 2018 jw5*** (KR KR)
Highly Recommend Feb 27, 2018 gol*** (KR KR)
Highly Recommend Feb 22, 2018 gos*** (KR KR)
Highly Recommend Feb 12, 2018 woo*** (KR KR)
Highly Recommend Jan 30, 2018 lee*** (KR KR)
Highly Recommend Jan 24, 2018 san*** (KR KR)
Highly Recommend Jan 23, 2018 rap*** (KR KR)
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.

Item Q&A(559)

Status
Question & Answer
Date
Member
Notice
Qoo10 customer center

Name of the Korean name when ordering the product. Please enter your address and personal clearance code.

Answered
2018-05-08
atm*******
User

Y5s user.
When you press the power button to turn on the power,
It is difficult to ride.
How do I get it?

KR South Korea
User

Hello, customer
We have AS affiliates in Seo / Daejeon / Sejong
You can search AS by Wheelmeister and contact AS.
AS is free within 7 days after receipt of goods AS is paid after 7 days
Seoul / Daejeon Center
Address: 66-7 B1, Yeongdeungpo-dong, Youngdeungpo-gu, Seoul
https://www.wheelmeister.com
This link allows you to view information such as contacts, addresses, and shipping instructions.
Business hours 9:00 am to 20:00 (lunch time 12:00 to 13:00)

Sejong Center
Seagong City Seagull Road 353 Avenue Hill 4011
Phone: 044-862-0854
Business hours 9:00 am to 6:00 pm (lunch time 12:00 to 13:00)
(In case of weekends, please contact us in advance.)
Please note this part
Thank you

Answered
2018-04-19
ggo*******
User

Good morning. y5s is the user.

(Red) The adapter side seems to be out of order. I will contact you if you need to handle it.

KR South Korea
User

Hello, customer.
We apologize for any inconvenience you may have experienced.
If you have any questions, please send it to our e-mail as a video and we will confirm it.
I will guide you through the measures after confirmation.
Our e-mail address is: 1042286679@qq.com
Please note and acknowledge this part.
Thank you

Answered
2018-03-12
pic*******
User

Do I have to buy a saddle as a must for Y5S? I am trying to buy, so I can not choose no saddle when I choose an option. I would like to purchase the saddle.

KR South Korea
User

Hello, customer
I have verified your inquiry
YA5S Now is not stock separately
Re-stocked items can be purchased again around March 20
The saddle part is not required to be purchased.
However, when we sell again, JOYOR is not branded, but KOON is a sales example.
All items are the same items produced in the same factory
Please note this part
Thank you

Answered
2018-03-09
noh*******
User

On December 15, 17, I bought Y5S through the seller
Even though I was charging a 70-kilometer battery, I did not turn on the power.
I can not continue to power on after recharging.
I think it's a battery problem.
Is there any way I can take action?
Thank you for your prompt reply.
Thank you.

KR South Korea
User

Hello, customer
I have verified your inquiry
To check the goods exactly
We have AS affiliates in Seo / Sejong
You can search AS by Wheelmeister and contact AS.
AS is free within 7 days after receipt of goods AS is paid after 7 days


Seoul Center
Address: 37 Mimi Building B1 (288-6 Yangjae-dong)
Phone: 010- 8714-2949
Business hours 9:00 am to 20:00 (lunch time 12:00 to 13:00)

Sejong Center
Seagong City Seagull Road 353 Avenue Hill 4011
Phone: 044-862-0854
Business hours 9:00 am to 20:00 (lunch time 12:00 to 13:00)
Please note this part
Thank you

User

I'm at the Yangjae-dong repair shop address, but I can not contact you with the above phone number.

I was surprised by the opening hours. The building manager says he's moving.

User

Hello, customer.
We apologize for any inconvenience you may have experienced.
We moved to the center of Yeongdeungpo in Seoul.
The center is located on the 1st floor of 66-7, 6th floor of Yeongdeungpo-dong, Yeongdeungpo-gu, Seoul
Yan Lacquer is: 010- 8714-2949 / 010-5315-2949
Please note and acknowledge this part.
Thank you

Answered
2018-03-08
gog*******
User

Hello ^^
I will only ask you a few questions.

1. Is it okay to ride on the rainy day? Is not it waterproof?

2. What is the warranty period?

3. I am a person in Gyeongsangbuk-do. Is the repair company only in Seoul?

4. Please give me your repair number.

KR South Korea
User

Hello, customer.
1. It is ok to rainy weather, it has waterproof function, but it is recommended not to ride when the heavy rain comes down.
2.We will repair the problem within 7 days after receiving the item.
3. Our repair company is located in Seoul only.
4. You can search for more information on Naver by calling Wheel Meister.
Thank you.

Answered
2018-03-07
sse*******
User

If you need charger and main body connection socket due to spark occurrence of charger part and main body connection jack so far, can you not send it to as well?
Purchase last year 9 passed.

Picture of main unit connection jack

KR South Korea
User

Hello, customer
I have verified your inquiry
Parts are available separately
If you would like to purchase parts, please contact us and we will guide you to purchase separately.
Our e-mail address is: 1042286679@qq.com
Please note and acknowledge this part.
Thank you

Answered
2018-03-04
big*******
User

When is the next stock when you sold out?

KR South Korea
User

Hello, customer
I have verified your inquiry
The product is expected to sell again at the end of March
Only goods sold again, JOYOR non-KOON will be sold as a brand printed
The product is the same product produced by one factory. The cause of the change of the printing brand is due to our Chinese distributor
Please note this part
Thank you

Answered
2018-03-03
jan*******
User

When will stock be returned?

KR South Korea
User

Hello, customer
I have verified your inquiry
The product is expected to sell again at the end of March
Only goods sold again, JOYOR non-KOON will be sold as a brand printed
The product is the same product produced by one factory. The cause of the change of the printing brand is due to our Chinese distributor
Please note this part
Thank you

Email
1042286679@qq.com
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