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MINISHOP RATE 90%
58.09

XiaomiXiaomi Mijia Yeelight Smart LED Ceiling Light mini / plus / 320、450、480mm

  • Q-Price
    US$58.09
  • Reward
    Cashback Up To US$0.10 Details
    Instalment
    0% Interest Instalment Plan
  • Shipping From
    China
    Shipping To
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    • -----------------------------------------------------------
    • China
    • South Korea
    • Taiwan

    Shipping RateOverseas

    Qxpress Economy(by Sea) - Free

    Available shipping date
    Ship out within 5 days after payment.
  • Quantity Available
    1Qty (per a purchase)
  • Item Type
    ∙ Types of

  • Currently unavailable


Customer who recommended this item
27
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Manufacturer/
Product Origin
Condition New Product
Shipping From From Overseas (China)
help
After sales service Please contact seller or manufacturer service center.

All Ratings
옵션상세 검색

Photo Review (11)

Customer Review (20)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jun 20, 2020 moo*** (KR KR)
Highly Recommend May 17, 2020 kmh*** (KR KR)
Recommend Apr 13, 2020 don*** (KR KR)
Highly Recommend Mar 30, 2020 kch*** (KR KR)
Highly Recommend Mar 23, 2020 cal*** (KR KR)
Highly Recommend Jan 30, 2020 fev*** (KR KR)
Recommend Jan 11, 2020 kr0*** (KR KR)
Highly Recommend Jan 08, 2020 cha*** (KR KR)
Highly Recommend Dec 30, 2019 dep*** (KR KR)
Highly Recommend Dec 22, 2019 cok*** (KR KR)
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.

Item Q&A(14)

Status
Question & Answer
  • FAQ

    香港地區派件悉知

    離島地區不支持派件,請勿下單!(如有離島地區訂單將直接取消恕不通知) 帶電池商品每次只能發一個,不帶電池商品每次只能發兩個。 一個包裹最多只能發三個商品,超出三個商品需另外支付首重運費8美金+續重(不支付不發貨)。
    Xiaomi Online
  • Answered
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    South Korea ucc******* 2020-05-10
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    Xiaomi Online 2020-05-11
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  • Answered
    Question
    South Korea tok******* 2020-04-25
    Answer
    Hello, customer.

    Please send the damaged parts as pictures. I will check if parts can be purchased separately from the factory.
    Xiaomi Online 2020-04-25
    Question
    Broken area. I want to buy a lampshade (case)
    Answer
    customer.

    Sorry.

    Today I contacted Yelight's production company.

    However, they say the product is discontinued and parts cannot be purchased.
  • Answered
    Question
    South Korea yej******* 2020-04-08
    Answer
    Hello, dear customer.

    Are there any signs of damage to the package?

    Look for damage to lighting fixtures due to a courier crash.
    Xiaomi Online 2020-04-09
    Question
    I have checked the parckage before unsealed but it was quite clean. I have no idea how it was broken.

    Anyhow, I already removed the light from the ceiling so this needs to be exchanged quickly.

    HELP
    Answer
    Hello customer.

    Shop announcement Treaty:
    Within 7 days after signature and confirmation, product quality problem: because it belongs to overseas purchasing characteristics, if it is necessary to return / exchange, the customer shall bear the round-trip delivery fee.

    Please read the above and confirm whether to replace the product. Thank you
    Question
    I am afraid it might take more than 3 weeks to send it back and take the new one since it took more than 10 days for the first shipping.

    So if I have to pay for round trip fee whether exchange or return,
    I will return it first and place another order for quick shipping.
    Please check my return claim and new order together and send the galaxy one as soon as you can.

    Thank you.
    Answer
    Hello customer, please try this method, maybe it can help you solve the problem faster

    Open the lampshade and take out the shaking parts

    The shaking is generally unnecessary parts snap,Does not affect use,Because it may be damaged and dropped during transportation

    650 lampshade removal:

    Remove it anticlockwise and install it clockwise,
    One person holds the lampshade, the other person holds the bottom of the lamp body, rotates it anticlockwise, and uses some force to remove it(Pay attention to proper strength during operation to avoid damaging the lamp)

    namely:Keep the lampshade still; turn the base anticlockwise
    Answer
    Hello, Dear customer

    Is the order 131954011 yours?

    Do you need delivery?

    Please reply as soon as possible

    Thank you
    Question
    The order number 131954011 is mine,
    and as I have checked the way you taught,
    it was the part which locks up the lampshade from the lamp body.

    I am afraid that the lamp body might not be able to bear its weigh since one part is broken and force is not equally applied.

    Both we cannot be responsible fot further problem,
    I think it would be better clear to return and get new one instead of ignoring the broken part.

    Please accept the return claim for the broken one and send me the new order as soon as you can.

    Thank you.
    Answer
    Dear customer, because returning goods may waste a lot of your expenses, I also hope to help you in a faster way. Please try to operate the method I put forward
    It's obvious that the buckle is damaged. Just take it apart and throw it away,
    Or I can also send you a new buckle(you need to pay for the freight)
    It doesn't affect any use. It's a replaceable accessory. You can take photos and I'll take a look for you
    Question
    Following your advise, I removed the lampshade and found these pieces taken apart from the base.

    Since it is not a replaceable part, I want to know how much it costs to return it first.

    And I am not sure whether this lamp still works properly.

    If not and the not a high expense for return, I am still willing to return it and get new one for the other order I already placed a few days ago.
    Answer
    Hello, Dear customer

    The damaged parts can be reissued to you (you need to pay for the round-trip freight)

    Contacted the manufacturer, the manufacturer reported that the damaged parts will not affect the normal use, please try to install them first, and try to see if they can be used normally
    Question
    How much is theround trip freight?
    I have kept asking you but you are repeat that I have to pay.

    I would choose whether just use or return it at least I know the cost of the frtight.

    As I said, I am wiiling to pay if I have to and I don't understand why you aare telling me to use the broken one.
    Answer
    Dear customer,

    Only after receiving the damaged product can I help you to replace the new lamp and send it out

    The new order cannot be sent directly, because the factory needs to test the lamp you returned before it can be replaced

    (Because the transportation is not easy, so try to help you find a faster way to handle, such as directly help you to replace the new parts can save you waiting time, there is no other objection, please understand)
    Answer
    Please remember to cancel the new order first,
    Answer
    Dear customer

    Please reply as soon as possible, thank you
    Answer
    Would you please reply, customer

    Thank you
    Answer
    Hello, Dear customer

    Because you haven't replied

    The manufacturer informed that the product was discontinued

    Now you can only return it or Reissue damaged parts, not replace it

    Warm prompt from the manufacturer: the damaged parts will not affect normal use, and the normal lighting can still be achieved after the fragments are taken out

    Let's see if you want to return or send the corresponding parts

    Please reply as soon as possible
    Answer
    Dear customer

    Please reply as soon as possible
    Question
    Still I am not responsible for the damaged part since it was already broken when I received the parcel.

    Due to the discontinue of production, which is very unfortunate, I have to return and refund it or reissue the damaged part, exchanging the damaged lightinh panel, no replacement for the whole lamp.

    Am I clear with your explanation?
    Answer
    Dear customer

    Now I can only reissue new parts for you

    But you need to pay for the freight

    Announcement of our store:Due to the nature of purchasing on behalf of customers, customers should be responsible for all kinds of expenses caused by product quality problems

    Please understand each other, It is not easy to purchase on behalf of others,Thank you
    Answer
    Dear customer

    Would you please reply to me as soon as possible

    I want to finish this for you as soon as possible
    Question
    I have asked you more than three time.

    HOW MUCH DOES IT COST FOR THE FREGHT?
    HOW CAN I PAY FOR IT?

    I need to know the answers for those two questions so that I can move to the next step to close this dispute.

    Please let me know the amount and way to pay for freight and finish this matter of dameged part.
    Answer
    Dear customer

    Reissue of new parts: 9 USD

    Payment method: Enter the shop payment module on the right of the search column of the shop Homepage,Follow the prompts Operation payment that will do

    Thank you very much for your reply. I'm sorry to disturb you
    Answer
    Hello customer

    Could you give me an answer, please
    Question
    Sorry for the late reply.

    Took some time to find the shop payment on app.
    Please check my payment and reissue the part.

    Attached the image just to make sure that new part reissued is the one on the image.

    Thanks for the help and kind instruction.
    Answer
    Dear customer, thank you for your understanding

    Not the parts in the picture

    Yeelight factory closed on Saturday and Sunday,

    When the factory goes to work on Monday, I will send the pictures of the parts to you to have a look,ok?
    Answer
    Dear customer

    Please cancel order 131954011

    Reason to choose: cancel the order

    Thank you very much
    Answer
    Hello, Dear customer

    Please provide pictures of damaged parts of lamp body

    Yeelight manufacturer needs to confirm the damage location

    Sorry to bother you.
    Question
    Sending the picture of the damaged part.
    It's the opposite side of the part of the previous image sent.

    Will cancel the previous order when all finished.

    Please let me know the schedule of reissue and parcel delivery.

    Thank you.
    Answer
    Hello, Dear customer

    The factory said This part is damaged. There is no suitable part to distribute

    Because the damaged part only serves as an auxiliary part,Lamps don't need to be fixed by this part

    Long distance delivery,Maybe it was accidentally bumped during the delivery

    The factory said that the damage to this part does not affect normal use at all,I also tried my best to communicate with the factory

    Dear customer,Please believe the factory's instructions,You can try to install the lamp to see the effect, OK? (if it can be used after testing, I will refund the $9 you paid on the 24th)

    If you really don't want to accept it, then there is only one way: return (our announcement has stated after-sales rules, so you need to pay for the round-trip freight at your own expense)

    This product has been discontinued. The product in your hand is really the only one. It is recommended to consider carefully

    Thank you for your understanding and transpositional consideration!
    Question
    I did not do anything and received anything, but the statue of $9 payment is now delivered. What is this going on?
    Answer
    Dear customer


    It can be returned to you $9

    Have you used the lamp, can you use it normally?

    Please answer me thank you
    Question
    Installed the lamp and have checked it is slightly shaking from the body.

    Want you to refund the 9 dollars.
    Answer
    Dear customer

    Have you checked that the lamps can be used normally?

    If so, please let me know and I will refund you the $9 immediately
    Question
    The lamp shade was slightly shaking but not falling off, so accptable.

    Now we can close this matter with refund.
    Answer
    Good customers

    Thank you very much for your understanding

    I will contact the platform customer service for a refund of $9

    Please cancel the return application

    thank you
  • Answered
    Question
    South Korea bla******* 2020-03-30
    Question
    I've paired the remote control, but I still can't link the app
    Answer
    Hello, dear customer.

    Please show the video 、 App page capture
    Xiaomi Online 2020-03-30
  • Answered
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    South Korea yej******* 2020-03-28
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    Private Enquiry
    Xiaomi Online 2020-03-28
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  • Answered
    Question
    South Korea chr******* 2020-03-03
    Answer
    Hello.

    Dear customer

    629877002 Series Not Supported
    Xiaomi Online 2020-03-03
    Question
    您会推荐一些可以连接到 Google Home(google assistent) 的东西吗?
    Answer
    구글 홈 (Google home)을 지원하는 모델이 있다,가격은 꽤 높습니다.

    제품이 아직 판매되지 않았다
  • Answered
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    South Korea nkh******* 2020-03-02
    Answer
    Hello. customer

    have
    Xiaomi Online 2020-03-02
  • Answered
    Question
    South Korea cal******* 2020-02-20
    Answer
    Hello dear customers!
    Thank you for choosing XIAO MI ONLINE customers.
    Due to the recent epidemic in China (the major epidemic occurs only in individual cities, such as Wuhan, everything is controlled).
    Delivery matters await notification of return from China for ratification
    Disease is heartless, but humans have love.
    Thank you very much for your patience. We believe that it will be normal delivery soon.
    I'm very sorry again. Please understand.
    Xiaomi Online 2020-02-20
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