Q·Customer Lucky Lounge

My Q·loyalty Summary

Check your Qoo10 information and receive various benefits.

Qpoint/ Qstamp/ Callpoint is valid for 6 months. (from 2016.2.16), The Share Reward is a sharing reward in this month. (Including estimated reward)

Q·members Program

Fantastic benefits for Qoo10 members

This month's Reward * These coupons are valid for 1 month.
VIP Member
Credit Points ≥ 50
& At least 20 purchases & $200 within the last 3 months.
Gold Member
30 ≤ Credit Points < 50
& At least 10 purchases & $50 within the last 3 months.
Silver Member
15 ≤ Credit Points < 30
& At least 5 purchases & $30 within the last 3 months.
Green Member
0 ≤ Credit Points < 15
* Conditions and Requirements of each level must be completely met in order to qualify for the upgrade. Credit point

What is credit point?

Credit point(s) are issued to a member when order is completed, or deducted when order is cancelled/refunded. The cumulative credit points of member are used to determine membership level.

[Issuing credit point]
- Qoo10 member registration:5 points.
- Completed order: 1 point

[Deducing credit point]
- Cancelled or refunded order: 1~4 points

*For more details, please check at 'My info > My credit points'.

Q·reward Notice

You can receive Qpoint when confirm delivery and write your own review.

Q·event Dashboard

Here is a list of current events.

Q-Desk Share your shopping experiences, tips and discuss events, promotions and awesome deals all right here on our Q-Desk forum! Get the best shopping experience on Qoo10 by interacting with the kings and queens of online shopping while not forgetting to lend a helping hand to the newbies!
Users are reminded to maintain proper conduct as posts and comments on the various threads will be moderated to screen for usage of improper language.