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POWER MINISHOP RATE 90%
27.50

XiaomiXiaomi SOOCAS Electric Toothbrush X3 Upgraded



Customer who recommended this item
1332
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Notes on multiple purchases Qoo10 customer center Oct 31, 2018
Notes on purchase Qoo10 customer center May 10, 2018
Manufacturer/
Product Origin
China Condition New Product
Shipping From From Overseas (China)
help
After sales service Please contact seller or manufacturer service center.

All Ratings
옵션상세 검색

Photo Review (232)

Customer Review (1,142)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 27, 2019 mg2*** (KR KR)
Highly Recommend Apr 27, 2019 jin*** (KR KR)
Highly Recommend Apr 15, 2019 jan*** (KR KR)
Highly Recommend Apr 07, 2019 kro*** (KR KR)
Highly Recommend Mar 07, 2019 ppa*** (KR KR)
Highly Recommend Mar 06, 2019 wis*** (KR KR)
Highly Recommend Jan 05, 2019 kie*** (KR KR)
Highly Recommend Oct 12, 2018 aus*** (KR KR)
Highly Recommend Sep 15, 2018 aus*** (KR KR)
Highly Recommend Aug 30, 2018 edu*** (KR KR)
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.

Item Q&A(26)

Status
Question & Answer
  • Notice

    Notes on multiple purchases

    Two or more pieces will be shipped one at a time, and can be shipped sequentially every 2-5 days.
    Qoo10 customer center
  • Notice

    Notes on purchase

    Name of the Korean name when ordering the product. Please enter your address and personal clearance code.
    Qoo10 customer center
  • FAQ

    What should I do if I receive the product shipped in a damaged state, but the quantity of the received product is not correct, or the received product is not the ordered product?

    Hello, everyone~! If this is the case, you must first capture the parcel of the product you received! Because the parcel council has the necessary information such as the shipping information of the product, if the condition of the received product is abnormal, do not discard the parcel, but must hold it! And if the product breaks down, you should also check the condition of the parcel~ And we hope you send us the photo of the parcel and the product you received, and we will reply you quickly and solve the problem! If you have more questions, feel free to contact us. Thank you.
    Trustech
  • Answered
    Question
    South Korea jjjkr8 2020-10-21
    Answer
    Hello, customer!
    All can be used.
    Thank you.
    Trustech 2020-10-21
  • Answered
    Question
    South Korea eiwak7 2020-10-07
    Answer
    Hello, customer!
    You can consult here.
    Thank you.
    Trustech 2020-10-07
  • Answered
    Question
    South Korea finance_man 2020-09-15
    Question
    And does the X3U remotely charge?
    Answer
    Hello, customer!
    Fill with TPE-C.
    Please refer to the detail page.
    Thank you.
    Trustech 2020-09-16
  • Answered
    Question
    South Korea sa0******* 2020-06-26
    Answer
    Hello, everyone!
    Please send us your order number for that order.
    I couldn't look up the order information 3 months ago at Kyuten.
    Thank you very much.
    Thank you.
    Trustech 2020-06-28
  • Answered
    Question
    South Korea dbs******* 2020-06-09
    Answer
    Private Enquiry
    Trustech 2020-06-09
  • Answered
    Question
    South Korea son******* 2020-04-21
    Answer
    Hello, customer.
    The initial failure of the product itself that occurred within 7 days of receipt of the product is exchangeable.
    Payment must be made to the return address in Korea.
    We will process the exchange after we receive it.
    A / S must be sent by the product to the address in China.
    Shipping costs are borne by the customer.
    We will pay for repairs.
    As it is an overseas shopping mall, it is inevitable to be a little complicated.
    We appreciate your patience.

    Trustech 2020-04-21
    Question
    I can't find a Korean address anywhere ..? Please guide
    As you said, how much do I pay for repairs?
    Answer
    Hello, everyone ~!
    Please send us your order number for the product.
    Also, please ask for a video on the defective part of the product.
    We will contact you again after we confirm.
    1. Repairing boats can be found only when repaired.
    2. As mentioned above, the A / S procedure must be sent by the product to the address in China.
    Shipping costs are borne by the customer.
    We will pay for repairs.
    Thank you.
    Question
    Shopping Cart 80021147
    Payment date 2019/04/12
    Because it is a product that moves with fine shaking
    The video shows no symptoms
    When the toothbrush touches the tooth with the fine vibration, the motor does not get the metal part, so the vibration disappears.
    Can I send it to the return address in Korea? What is the address there?
    There is no call center phone number here.
    Answer
    Hello, everyone ~!
    The product has been used for more than one year, so you must send the product to the address in China.
    Normally, if you want a / s for a product that is more than one year old, you will be responsible for the courier cost and repair cost. (We will pay for the repair service for A / S due to the problem of the product itself within one year.)
    Also, please explain the problem of the product in detail.
    We look forward to your reply.
    Thank you.
    Question
    I'll call you. What is the call center number?
    Answer
    Hello,
    Sorry, we do not have a Korean phone number.
    Does this mean that the electric function is broken when using an electric toothbrush?
    If so, please tell us the color of the indicator.
    Thank you.
  • Answered
    Question
    South Korea kjs******* 2020-03-26
    Answer
    Hello, customer.
    We will tell you how to connect with the app.
    1. In the regional setting, it should be set to China.
    2. If you still cannot connect, you should check if it is a new version in “Check Firmware Upgrade”.
    3. Connection method may be wrong.
    Open the Mizia app, select the + sign on the upper right side and pull down to select the product. You can easily color the product by placing it near the phone. When the product's blue light is on, press the power button to complete the attribution. Then, select the desired function and use it.
    If you have any other questions, please feel free to contact us.
    Thank you.
    Trustech 2020-03-26
  • Answered
    Question
    South Korea gks******* 2020-03-15
    Answer
    Private Enquiry
    Trustech 2020-03-16
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