vins
vins Join Fellow
764 Fellows
POWER MINISHOP RATE 80%
★ mosquito bite BITE HELPER bite helper / mosquito insect bite / itching relieved
16.09

★ mosquito bite BITE HELPER bite helper / mosquito insect bite / itching relieved


Customer who recommended this item
57
Customer Satisfaction Score
87%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Notes on purchase Qoo10 customer center May 10, 2018
Manufacturer/
Place of origin
홍콩/중국 Condition New Product
Shipping From From Overseas (China)
help
Material
Payment Method VISA, MasterCard, PayPal, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.

Item Q&A(14)

Status
Question & Answer
  • Notice

    Notes on purchase

    Name of the Korean name when ordering the product. Please enter your address and personal clearance code.
    Qoo10 customer center
  • Answered
    Question
    South Korea soo******* 2018-08-09
    Answer
    Good morning. Zivbins manager.

    The date you have purchased can not be viewed. Please let me know your order number and I will reply after confirming. Please refer to the initial defects within two days after receiving the replacement.

    Thank you. Gibbins manager
    vins 2018-08-11
  • Answered
    Question
    South Korea kwi******* 2018-07-05
    Answer
    Private Enquiry
    vins 2018-07-05
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    South Korea o0k******* 2018-07-02
    Answer
    Good morning. Zivbins manager.

    If you are uncomfortable, I am sorry first. However, there is no way to determine the initial malfunction of electronic products using photographs alone. That's why we asked for a video. Your video will be reviewed and responded within 48 hours after verification.

    Thank you. Gibbins manager
    vins 2018-07-03
  • Answered
    Question
    South Korea o0k******* 2018-07-02
    Answer
    Good morning. Zivbins manager.


    2018-07-03 13:55:05

    Good morning. Zivbins manager.

    If you are uncomfortable, I am sorry first. It was not an answer that we did not refund or exchange the initial malfunction. There is no way to check the initial failure of electronic products by photographs alone. That's why we asked for a video. Your video will be reviewed and responded within 48 hours after verification.

    Thank you. Gibbins manager
    vins 2018-07-03
  • Answered
    Question
    South Korea jun******* 2018-07-01
    Answer
    Private Enquiry
    vins 2018-07-02
  • Answered
    Question
    South Korea jun******* 2018-06-27
    Answer
    Good morning. Zivbins manager.

    Did you send the video to qoo10com.gvins@hotmail.com? Can you tell when you sent it? We could not find the video.

    Thank you. Gibbins manager
    vins 2018-06-28
  • Answered
    Question
    South Korea cab******* 2018-06-22
    Answer
    Good morning. Assistant manager.

    Please insert the battery into the e-mail address below and send the image. qoo10com.gvins@hotmail.com If you send us an e-mail on the bulletin board after sending it, we will respond to you within 48 hours.

    Thank you. Gibbins manager
    vins 2018-06-23
    Question
    Do you have to exchange it and check it out?
    I put the batteries properly as described.
    I pressed the button well, but it's a bad contact.
    Anyway, let's go to the sand house tomorrow.
    Question
    Do you have to exchange it and check it out?
    I put the batteries properly as described.
    I pressed the button well, but it's a bad contact.
    Anyway, let's go to the sand house tomorrow.
    Question
    I sent you an e-mail.
    Answer
    Good morning. Zivbins manager.


    There is a part that you misunderstand. First of all, we are not a company in Korea, and you have worked overseas. Please do not misunderstand. We will check your email within 48 business days and respond to the appropriate action. We apologize for any inconvenience.

    Thank you.
    Question
    Why is there no answer?
    It's 22 days and it's going to be a week.
    Wait for appropriate action and response
    Answer
    Good morning. Zivbins manager.

    You said that you did not work, but did you send it to the following e-mail address? / (Qoo10com.gvins@hotmail.com) We sent your reply on the 23rd and the 25th, respectively.

    Customer We are not in Korea. Please e-mail us at qoo10com.gvins@hotmail.com and send us the video from the time of battery insertion to the time of operation. If this part is not confirmed, we can not resend it.

    Thank you. Gibbins manager
    Question
    Send it back via email
    Question
    One of them will go.
    Answer
    Good morning. Zivbins manager.

    We will confirm within 48 business days and respond with appropriate action.

    Thank you.
    Question
    When do you check?
    Is it so difficult to check the video?
    If you've sent it, you'll have to check it out and answer it.
    It's really frustrating.
    In 48 hours.
    Today is July 4th.
    I just want a refund.
    Tell me how
    Answer
    Good morning. Zivbins manager.

    First, I apologize for the inconvenience. We have applied for a refund through the QSM system and will be processed within 24 hours.

    Thank you.
    Question
    Have you checked the video?
    Why do not you check your video for three days?
    Answer
    Good morning. Zivbins manager.

    We checked the video and returned it. It was confirmed on the morning of July 5. And, we made a refund. (What's wrong ???)

    Thank you. Gibbins manager
  • Answered
    Question
    South Korea yj0******* 2018-06-21
    Answer
    Good morning. Zivbins manager.

    We apologize for any inconvenience. However, for this product, we are selling it as Chinese OEM. Sorry for the confusion.

    Thank you. Gibbins manager
    vins 2018-06-21
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