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POWER MINISHOP RATE 90%

Xiaomi bebird Smart Visual Ear Pick M9 Pro Black/X7Pro




Customer Satisfaction

92%

62 Recommended

0 Reviews

8 Sold

For 30 Days

95% Customers Satisfied

Product Price Delivery Service 90% 100% 90% 100%
Manufacturer/
Product Origin
China Condition New Product
Shipping From From Overseas (China)
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Customer Review (60)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 24, 2021 mij*** (KR KR)
Highly Recommend Feb 26, 2021 gen*** (KR KR)
Highly Recommend Mar 28, 2021 010*** (KR KR)
Highly Recommend Mar 28, 2021 010*** (KR KR)
Highly Recommend Mar 28, 2021 010*** (KR KR)
Highly Recommend Mar 28, 2021 010*** (KR KR)
Highly Recommend Mar 12, 2021 twk*** (KR KR)
Highly Recommend Mar 10, 2021 010*** (KR KR)
Highly Recommend Mar 10, 2021 010*** (KR KR)
Highly Recommend Mar 10, 2021 010*** (KR KR)
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.

Item Q&A(14)

Status
Question & Answer
  • Answered
    Question
    South Korea angelius01 2021-02-08
    Answer
    Hello, customer. We apologize for any inconvenience this may have caused. There may be a problem with the mobile phone connection. Please connect with another mobile phone and try again. Thank you.
    xiaomifans 2021-02-09
  • Answered
    Question
    South Korea sung3907 2021-01-30
    Answer
    Hello, customer. If you take a picture of the Q-type head and send it to us, we will check it immediately. Thank you.
    xiaomifans 2021-01-31
  • Answered
    Question
    South Korea kas3167 2021-01-28
    Answer
    Hello, Dear customer, if you can send us a detailed video about the problem, we will contact the company.
    xiaomifans 2021-01-29
    Question
    This is the video connected to the phone.
    Battery level check
    Question
    The phone charging is normal using the usb type C, but this is a symptom video that does not change even if the ear canal is changed up and down.
    Question
    It is a re-video because the video went wrong.
    Question
    No change
    Answer
    Hello, customer. We checked the video. Do you try again after replacing the charger with a different power cable? In the video, the phone charges normally, but please try again after replacing the charger/power cable with another.
    Question
    The same is true for all other chargers.
    Question
    I plugged in two chargers other than the existing video charger, but the same cannot be charged.
    Answer
    Hello, Dear Customer, We have inquired with the manufacturer. Please check the above red mark by pressing it with your hand. According to the company, it is estimated that it is a contact problem during charging.
    Question
    Yes, even though I changed the direction and pressed it, I even changed the charger.
    Question
    You can also collect it and check it yourself.
    Answer
    Good morning. customer.
    Answer
    It has been used for more than 1 month. It is said that the company can send it to China for inspection. please check.
    Question
    If the battery is used up because of the cost of delivery, we will discard it and purchase it with another seller. It was my first failure to use Xiaomi products. You struggled to answer.
    Answer
    I'm really sorry.
  • Answered
    Question
    South Korea lky42125406 2021-01-26
    Answer
    Hello, customer.
    We apologize for any inconvenience caused
    After charging for more than 30 minutes, if it still doesn't work, please take a video and send it to the following e-mail.
    Thank you.
    xiaomifans 2021-01-26
    Question
    Good morning. I have finished filming the video.
    It is possible to attach only one video to the bottom file upload with a video (2 episodes) and an operation video (1 episode) charged for more than 30 minutes in time lapse. (There are two time-lapse videos due to a short call in the middle.) If you have an email that can receive all three separate episodes, please inform us.
    Question
    This is Time Lapse #1.
    Question
    This is Time Lapse #2.
    Question
    This is an operation video after charging for more than 30 minutes.
    Question
    When I think about it, I think I can send the video individually, so it is possible. Please check with the above videos.
    Answer
    Hello, customer, it only lights up when charging. When connecting via wifi, you need to connect after removing the red mark. If you do not remove the lid, it will not be connected to Wifi. please check.
    Question
    Yes Even if you open the lid of the red mark and try to grab the wifi, the wifi does not work. I downloaded the bebird app, and after running the app, I tried to catch the wifi through the mobile phone settings, but I can't get it. I tried with a different model than my cell phone, but the wifi doesn't appear as well.
    Question
    As you can see, charging continued normally. I am not mistaken for Bluetooth. Nevertheless, there is no response to the linkage with the mobile phone. So, I was telling you what to do.
    Answer
    Hello, Dear customer, please take a video of the defect while connected to the WIFI and send it out.
    Question
    This is a driving video. Until when will you keep checking? I didn't make a claim and bought it, but I bought it to use the product normally. I don’t feel good because I keep checking and requesting.
    Usually, if this is enough, why don't you just exchange the product or test it after collecting it once you steam it? I don't know why you keep asking for this and that.
    Answer
    In order to quickly check and solve the problem, we requested a lot of confirmation items. If you exchange it, use may be delayed. If you look at the video you sent, remove the red lid and the light turns off. It is because it does not charge to full charge. According to the company, please reconnect and check the WIFI after charging for 90 minutes. If not, we will collect and exchange it. Thank you for your understanding.
    Question
    No, I made it clear and even charged it for a long time before going to bed. If you take out the red lid, the lights won't come on in the first place. Whether the charging is bad or the power doesn't come on at all, so I told you that it doesn't work from the beginning. Shall we take a video that has been charged for more than 90 minutes and show it? Make a sound that makes sense. Charging for more than 30 minutes was taken again after being charged for more than 8 hours for proof, and as you can see in the video, however, if you remove the lid, it will not work.
    Whether the cause of this is a problem of poor charging, the power supply is not working in the first place, or it is discharged quickly even after a long period of charging, it is obvious that there is a defect in the product. What's the point of taking a video after charging for more than 90 minutes? I feel so bad. If you really need evidence like that, collect it and test it yourself. I prefer Xiaomi products, so I am a person who also uses a laptop computer. Dear seller, I know that Q10 sells a lot of Xiaomi products besides this, but I don't think it's really like this. If the buyer tells you no because you're sincere, try to understand the truth to some extent. It's so unpleasant. This also takes a week to talk to each other now. What is a waste of time? You even seem to be losing trust in buyers.
    Question
    I've tried many times enough for more than the 90 minutes you already mentioned. Nevertheless, the light does not come on, so the wifi does not work. I have tried many times, filmed with my cell phone, and even showed my cell phone with my family cell phone. What more can I do more than this. Please stop now and take correct action. If you come out more than this, we will raise the issue to Q10 Customer Center and Consumer Agency. I didn't want to do this, but that doesn't mean that the response is not fast, and that doesn't mean that you don't try to kindly help me, so I'm very angry.
    Answer
    Hello, customer.
    We apologize for any inconvenience caused.
    Please wrap the broken one in the original packaging.
    I am going to go to the courier and collect it.
    After collection, we will send you a new one.
    Thank you.
    Question
    After telling me, I repackaged it immediately.
    Please accept the exchange and send it to the driver.
    Answer
    Good morning. customer.
    We requested to collect the product from the courier, but it is said that it is possible to collect it after 2/8 days due to the moving of the courier. Please wait before that. We are very sorry for the inconvenience. Please understand.
    Question
    Hi. When will the replacement product be delivered? It was obviously collected before the Lunar New Year holidays, but since there has been no contact, we will contact you.
    Answer
    Hello, Dear Customer, I'm really sorry for the delay in collection. We are in China for your reply. You must collect it through a Korean courier. Let’s rush again. Thank you for your understanding. Thank you.
    Question
    Yes, please check. Thank you for working hard on repeated requests and confirmations.
    Answer
    I wish you a good evening.
    Question
    When will you send the replacement product?
    I think it's right to send it to me at this point.
    You could share an intermediate situation.
    Answer
    Hello, Dear customer, we sent you. Invoice number 386318539684. Please wait a little longer. We are very sorry for the inconvenience.
    Question
    The goods are well received and it works fine. It took a long time, and at first, the response was slow, so I got a lot of anger, but it was solved anyway. thank you.
    Answer
    We are very sorry for the inconvenience, thank you.
  • Answered
    Question
    South Korea woals890 2021-01-20
    Question
    Private Enquiry
    Answer
    Private Enquiry
    xiaomifans 2021-01-21
  • Answered
    Question
    South Korea kas3167 2020-12-18
    Answer
    Good morning. customer.
    Currently, it is being cleared by Korean customs.
    If you want to inquire about the customs clearance status, click the link below and enter the invoice number in MB/L-HB/L.
    https://unipass.customs.go.kr/csp/index.do
    After customs clearance is completed at Korean customs, you can search for domestic delivery with the invoice number you entered on the site.
    Thank you.
    xiaomifans 2020-12-18
  • Answered
    Question
    South Korea lyly64 2020-12-10
    Answer
    Hello~Customer~M9Pro and X7Pro camera diameter are similar, X7Pro is better when used for small children.
    xiaomifans 2020-12-10
  • Answered
    Question
    South Korea boyub 2020-12-10
    Answer
    Hello. customer.
    Currently, it is being cleared by Korean customs.
    If you want to inquire about the customs clearance status, click the link below and enter the invoice number in MB/L-HB/L.
    https://unipass.customs.go.kr/csp/index.do
    After customs clearance is completed at Korean customs, you can search for domestic delivery with the invoice number you entered on the site.
    Thank you.
    xiaomifans 2020-12-10
    Question
    Please check the invoice number that can be viewed from the link.
    Answer
    Hello~ This is invoice number 381353117231.
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