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Item Question & Answer
MOGICS Power Bagel - World Only Travel Power Strip | Adapter | Charger | Plug | Socket
MOGICS Power Bagel - World Only Travel Power Strip | Adapter | Charger | Plug | Socket
Item Q&A
  • Question : Inquiry for the item from sei****May 22, 2018

    I just got the bagel today. And it bloke down:(. I checked all usb ports and all socket with ma I phone charger when I got it, it suddenly didn’t work. I can’t see the blue lamp on. And mobile also didn’t charging with any sockets. Of course already I change another fuse on bagel, and other extra 5 fuses as well. Yes. It still didn’t work. I use it in New zealand and one of my roomie use it well in same condition. So tell me abt how can I do after than .. do I need to send it to fix or ..

    NZNew Zealand

    Answer : [Re] Inquiry for the item from sei****

    Dear customer,
    Have you ever charged anything else that draws high current (like a 1,500 Watt hairdryer)? For further assistance, please kindly contact "amy@mogics.com". We'll help you accordingly. Thanks!

  • Question : and that i check bottom list.Mar 07, 2018

    I just connected to my cell phone. At USB.
    They didn't get any electric at all.

    THThailand

    Answer : [Re] and that i check bottom list.

    Dear customer,
    As our experiences, sometimes the condition belongs to operation issue, not reallly defected item or manufacture faulty.
    Since MOGICS Power Donut/ Bagel design as a travel device. Maybe it is related with the usage condition in different country.
    Please kindly provide me below information via email to "amy@mogics.com". We will assist to you accordingly.

    1) Please provide the order number.
    2) Please describe the condition as detail as possible when you met the problem.
    3) Please check if travel to different country to use this product, or only use in your home country. Please provide the country’s name.
    4) Pleas tell me whether use this product to charge high power current equipments, such as hair dryer, oven, microwave oven….

    We will help to find out the problem points and give you suggestions after receive your reply.
    Thanks!

  • Question : my item does not work.Mar 07, 2018

    I checked my delivery service very late, as my work continued outside.
    anyway, I've tried to use it in Thailand but it doesn't work. I think this problem is fuse burned. then tried changing the fuse, but there was no response. and does not broken. Tell me how can i fix .... :( I've never used it since I bought it. : (

    On the first day, I couldn't sleep because of this.

    THThailand

    Answer : [Re] my item does not work.

    Dear customer,
    Donot worry! Our product with warranty, also as our experiences, most of the condition belongs to operation issue, not really faulty or manufacture faulty.
    Since MOGICS Power Donut/ Bagel design as a travel device. Maybe it is related with the usage condition in different country.
    Please kindly provide me below information via email to "amy@mogics.com". We will assist to you accordingly.

    1) Please provide the order number.
    2) Please describe the condition as detail as possible when you met the problem.
    3) Please check if travel to different country to use this product, or only use in your home country. Please provide the country’s name.
    4) Pleas tell me whether use this product to charge high power current equipments, such as hair dryer, oven, microwave oven….

    We will help to find out the problem points and give you suggestions after receive your reply.
    Thanks!

  • Question : 한번 사용하고 고장 입니다 A/S 수리는 어떻게 받나요?교환도 되나요?Mar 06, 2018

    I purchased it on 28 January 2018.
    I used it once on a trip,
    but it broke down.
    I want to exchange it for a new one.
    Please contact me by my email.
    e-mail: kiean@naver.com
    Order Number: 120049628
    Order Name: PARK JONG WOO.

    KRSouth Korea

    Answer : [Re] 한번 사용하고 고장 입니다 A/S 수리는 어떻게 받나요?교환도 되나요?

    Dear customer,

    Sorry about that!
    As our experiences, sometimes the condition belongs to operation issue, not really faulty or manufacture faulty.
    Since MOGICS Power Donut design as a travel device. Maybe it is related with the usage condition in different country.
    Please kindly provide me below information, so that we can assist better for you.

    1) Please kindly descrip the condition as detail as possiblem when you use and met any problem. It is no working at ac sockets or USB ports?
    2) Please check if travel to different country to use this product, or only use in your home country. Please provide the country’s name.
    3) Pleas tell me whether use this product to charge high power current equipments, such as hair dryer, oven, microwave oven..

    We will help to find out the problem points and give you suggestions after receive your reply.
    Thanks!

  • Question : 한번 사용하고 고장 입니다 A/S 수리는 어떻게 받나요?교환도 되나요?Mar 06, 2018

    2018/1/28 일에 주문한 고객입니다.
    산지 몇개월도 되지 않아 여행 가서 한번 전화기 충전했는데 고장 났습니다.
    휴즈도 교체 했지만 작동이 안됩니다.
    교환이나 수리를 어떻게 해야 하나요?

    KRSouth Korea

    Answer : [Re] 한번 사용하고 고장 입니다 A/S 수리는 어떻게 받나요?교환도 되나요?

    Dear customer,
    Sorry about that!
    As our experiences, sometimes the condition belongs to operation issue, not really faulty or manufacture faulty.
    Since MOGICS Power Bagel designs as a travel device. Maybe it is related with the usage condition in different country.
    Please kindly provide me below information, so that we can assist better for you.
    1) Please check if travel to different country to use this product, or only use in your home country. Please provide the country’s name.
    2) Pleas tell me whether use this product to charge high power current equipments, such as hair dryer, oven, microwave oven...
    We will help to find out the problem points and give you suggestions after receive your reply.
    Thanks!

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Card Mobile Phone CM1-Slim GSM mobile/Worldwide GSM HP-850/900/1800/1900/Handphone/wallet phone/back
Card Mobile Phone CM1-Slim GSM mobile/Worldwide GSM HP-850/900/1800/1900/Handphone/wallet phone/back
Item Q&A
  • Question : New Phone CMFeb 10, 2014

    I want to buy a New CM1 (with Vibrate) + Aqua.
    I live in Vietnam
    I try to buy via qoo10 but can not order
    How can i buy it via Visa or Master card

    Thanks

    Answer : [Re] New Phone CM

    Dear customer,
    At first,it need to register an account to be a member in Qoo10 .Then you may pay via Visa or Master card to buy the product. if you meet any question,please click"help"to request the assistance from Qoo10,or email to us"amy@card-tec.com" .We will help you as soon as possible.
    Thanks!

  • Question : Did unreceived my order?Jun 25, 2013

    Order a card phone, but still don't received any confirmation from seller yet! Pls check . Thanks
    Order no is 20549752

    Answer : [Re] Did unreceived my order?

    Dear customer,
    Normally the shipping will be arranged within 3 working days after received the buyer's order and will update the tracking number to Qoo10 system to let you know.
    Don't worry! We've arranged to dispatch your ordered items tomorrow.It will take 5~12 working days to reach you.Thanks!

  • Question : Order no : 20529550Jun 13, 2013

    Just placed an order, the recipient address please send to 29, Jalan Pudu Lama, 50200 Kuala Lumpur, Wilayah Persekutuan, ignore the Kuala Lumpur Blue Boy Mnasion. Thanks

    Answer : [Re] Order no : 20529550

    Noted.We Will send the items to your updated address.Thanks!

  • Question : Postage to MalaysiaMar 15, 2013

    Hi there,

    Does it comes with Chinese Pinyin Input? Any free postage to Malaysia? How long does it take to arrive in Malaysia. Any warranty for overseas buyer?

    Thank you.

    Answer : [Re] Postage to Malaysia

    Dear customer,
    Card Phone comes with Chinese Pinyin input.You may purchase via the Global sale of Qoo10..Generally the delivery time takes 6~10 working days.depends on both country's post system.
    All buyer may register products warranty via our website as the link "http://www.card-tec.com/support.html".
    Thanks!

  • Question : do u ship to KL?Dec 13, 2012

    can you ship the item to KL? upon ordering i find out that i can't change the shipping from SG.

    Answer : [Re] do u ship to KL?

    Please contact "amy@card-tec.com".We will assist you as soon as possible.Thanks!

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