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Item Question & Answer
(Buy 5 get 1 free)Baby Toddler Anti-slip Socks
(Buy 5 get 1 free)Baby Toddler Anti-slip Socks
Item Q&A
  • Question : 马来西亚空运免体积免敏感费用May 11, 2018

    国际快递,空运免体积免敏感货 有需要运输服务吗,微信:136-6037-4255

    CNChina

    Answer : [Re] 马来西亚空运免体积免敏感费用

    Thank

  • Question : Research Project on Established E-commerce RetailersDec 27, 2014

    Dear Sir/Mdm,

    We are a team of final-year students from National University of Singapore working on a project on the logistical needs of e-commerce retailers in Southeast Asia. We have identified your firm as one of the most reputable e-commerce retailers with a strong regional presence. We would like to seek your kind help by taking 5 minutes to share your firm’s opinions on our queries below. You would be doing us a great favour by helping us with this project.

    1) What are the logistics company that you are currently employing for your delivery services?
    · Singpost
    · DHL
    · UPS
    · In-house delivery service (e.g. your firm delivers the goods with your own vehicle)
    · Others:

    2) What is the top reason for choosing the logistics company in the earlier question?
    · Price
    · Speed of delivery (from pick-up of the item from your firm to the receipt of item by customer)
    · Reliability of services (certainty of successful and on-time delivery)
    · Available times of customer receipt (24-hours or office hours only)
    · Reputation
    · Others: _____________

    3) What can another logistics provider offer to induce you to make a switch to it?

    4) Would you pay a premium for a more reliable delivery service?

    5) Could you kindly provide us with some price quotations for your queried logistic service providers?

    Warm Regards,
    Jerry Goh
    National University of Singapore
    Final Year (Honours) Student

    Answer : [Re] Research Project on Established E-commerce Retailers

    Hi, I can not help you and I alway use qexpress to send my item. You need to check with qoo10. Thank

    Question : [Re] Research Project on Established E-commerce Retailers

    Hello,

    Its fine, nonetheless, thank you for your reply and sorry for the inconveniences caused!

    Good luck with your sales!!!

    Answer : [Re] Research Project on Established E-commerce Retailers

    Hi, welcome and Thank

Baby Toddler Harness Walk Learning Assistant Safety Pouch* X-Sling X-shaped Weight-saving Baby Sling
Baby Toddler Harness Walk Learning Assistant Safety Pouch* X-Sling X-shaped Weight-saving Baby Sling
Item Q&A
  • Question : Shipping / DeliveryDec 01, 2015

    I have ordered a baby toddler walk learning pouch on 20/11/15. It's more than 10 days, I still have not received. May i know what has happen???
    Please reply me to my email: surprize_@hotmail.com

    Cart no. 76036158

    Answer : [Re] Shipping / Delivery

    Hi, I will check with qexpress tomorrow and you know. Thank

    Question : [Re] Shipping / Delivery

    I have the item this evening. Thanks.

    Answer : [Re] Shipping / Delivery

    Hi, noted and thank

  • Question : Shipping / deliveryDec 01, 2015

    My cat no. 76036158. If the item has been sent out, may I know it has been sent by which post and the tracking number please.

    Best regards,

    Doreen

    Answer : [Re] Shipping / delivery

    Hi, I will check with qexpress tomorrow and you know. Thank

(Buy one get one free cartoon sticker)/Sewing Labels/Personalized waterproof name sticker/Frozen design Arrival
(Buy one get one free cartoon sticker)/Sewing Labels/Personalized waterproof name sticker/Frozen design Arrival
Item Q&A
  • Question : How to input name for labelDec 27, 2014

    Hi Seller,

    I try to input name but i can only see enter in memo option.

    Please advise how i can add name for the tag i desire to purchase.

    Thank you.

    regards
    Syu

    Answer : [Re] How to input name for label

    hi, you can put name on memo or sms name to my handphone: 91170390 or here. thank

    Question : [Re] How to input name for label

    Hi Seller,

    I have placed order for 2 set of the following.

    Item code : 12 / design : Type 03-Sewing Labels(30pcs)
    Name detail : Name detail in Memo / English Font : 1)(Comic Sans Ms) / Chinese Font : 2)(方正行楷)

    Please print the name as below.

    Reushayn Khoo 邱睿昇
    Reuchanze Khoo 邱睿昌

    Kindly acknowledged upon success received.

    Thanks.

    Answer : [Re] How to input name for label

    Hi, I saw you put the name on memo "Reushayn Khoo 邱睿昇 Reuchanze Khoo 邱睿昌". Thank

  • Question : Charges / Payment calculationAug 01, 2014

  • Question : DeliveryMar 09, 2014

Pretty little princess headband hair bands (06/07 Up date)
Pretty little princess headband hair bands (06/07 Up date)
Item Q&A
  • Question : Cart No. [75702388]Oct 10, 2014

    Cart No. [75702388]

    Hi, I have made my payment and amount has been deducted from my bank. Why is my order being cancelled in here?

    Answer : [Re] Cart No. [75702388]

    Hi, I am no sure and you need to check with qoo10. Thank

    Question : [Re] Cart No. [75702388]

    Hi. How to check with them?

    Answer : [Re] Cart No. [75702388]

    Hi, you need email to qoo10 customer service. Thank

    Question : [Re] Cart No. [75702388]

    Hello there,

    i've order some items from your shop, as shown in screen shot attached. but when i proceed to order it shows out of stock. However, when i try to recheck i can see all 5 items i order still shows quantity of item left, does it means still got stock?

    can you guide me how to check? i've face with many problems to order things from your shop. TIA.

    Answer : [Re] Cart No. [75702388]

    Hi, I had your order give by qoo10. Thank

    Question : [Re] Cart No. [75702388]

    Hello.

    Just wanna double confirm is it the pants all off stocks? Coz I face error no stock whwn my order contains the pants.

    Answer : [Re] Cart No. [75702388]

    Hi, you can go ths website for pant: http://list.qoo10.sg/item/BABYBUSHA-BABY-LEGGINGS-PANTS-05/413803592?sellerview=on

  • Question : Over purchase Nov 13, 2012

    Hi, I accidentally key in 2 in quantity for an item which causes the shipping fees to be RM14. Can I cancel the transaction?

    Answer : [Re] Over purchase

    Hi, I did not had your order numbet and i can not check with qoo10 for over purchase. your order might hold by q0010. You need to check with qoo10. Thank

  • Question : ShippingNov 13, 2012

    Selected 3 item but how come charging RM14 for shipping?

    Answer : [Re] Shipping

    Hi, you select 3 item and charge RM7 for shipping and no RM14. If shiping is RM14 after order and you can sms to my handphone: 6591170390 and I will inform qoo10 to return you RM7. Thank

From S$25+ *Minizone  X-Sling X-shaped Weight-saving Baby Sling / Baby Carrier
From S$25+ *Minizone X-Sling X-shaped Weight-saving Baby Sling / Baby Carrier
Item Q&A
  • Question : Haven't receiveMar 19, 2014

BabyBusha Baby Leggings Pants (17/03  New design arrival)
BabyBusha Baby Leggings Pants (17/03 New design arrival)
Item Q&A
  • Question : StockMay 29, 2013

Toddler shoes // Cotton Baby Girls Soft Crib Pram Shoes Pre-Walker Shoes Stylish Flower (New arrival
Toddler shoes // Cotton Baby Girls Soft Crib Pram Shoes Pre-Walker Shoes Stylish Flower (New arrival
Item Q&A
  • Question : Change Shipping AddressOct 23, 2012

    i would like to change shipping address as below :-

    NO.15-G,JALAN KASTURI 3,
    PLAZA KASTURI,OFF JALAN BALAKONG,
    BATU 11 CHERAS,43200 SELANGOR.

    THANK YOU.

    Answer : [Re] Change Shipping Address

    Noted and I had post out your item to your new address. Thank