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Japanese shopping malls often do not accept returns by simple remorse, so returning is often difficult. You can not cancel your order because the order is in place while you are preparing for shipping. If it is possible to return it, there will be a return cost, and the cost will vary depending on the weight of the product and the delivery status. If the product is defective, you can return the exchange within 7 days of delivery, but not if the components and box are not in the same state as received. In the event of an initial failure, if there is evidence of use, missing components, or damage to the box, it is not possible to return it. If the item is damaged, we will request a picture to check the status of delivery. For more information, please contact the bulletin board or customer center!
The price of Moro Moro products are all included in the tax included. However, if it is customs clearance on the same day as other overseas direct products, Please note that additional taxes may be incurred.
If the recipient and purchaser are different from each other, please specify the personal identification code of the recipient. A relief number starting with 0505 is not clearance. Please enter the correct number. If you do not enter your personal identification code incorrectly or if you make a mistake, customs clearance may be delayed or the goods may be returned. (Round-trip international shipping costs will be charged for returns.) If you are not able to contact the recipient at the time of shipment in Korea, please be sure to check the contact information before purchasing. ★ Personal clearance unique code issuing site https://p.customs.go.kr
For electronic products shipped from Moro Moro, it is a product released for domestic use in Japan. Therefore, a transformer is required unless otherwise noted. It's not a pig's nose, it's a transformer! ★ If you need to use a transformer, you can check 100% if the product is broken by using pig nose. ★ In case of failure due to use / unused transformer, return / exchange / repair is absolutely impossible. The transformer must be purchased separately by the purchaser, and it is most accurate to contact the transformer dealer for the proper capacity of the transformer.
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