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Mentholatum Ekushibu W solution 14ml / Ekushibu W cream 15g / Ekushibu W gel 15g / Ekushibu W Deep cream 35g / Toe to athlete#39s foot ~!
5 items sold
11.50

Mentholatum Ekushibu W solution 14ml / Ekushibu W cream 15g / Ekushibu W gel 15g / Ekushibu W Deep cream 35g / Toe to athlete#39s foot ~!


Customer who recommended this item
30
Customer Satisfaction Score
95%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Manufacturer/
Place of origin
일본 Condition New Product
Shipping From From Overseas (Japan)
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Payment Method VISA, MasterCard, PayPal, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Mentholatum Ekushibu W solution 14ml / Ekushibu W cream 15g / Ekushibu W gel 15g / Ekushibu W Deep cream 35g / Toe to athlete's foot ~!
BOOKMARK 1 2 3 4 5 6 7

Photo Review (6)

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Customer Review (30)

Customer Review board
Rating Feedback Date Written by
Recommend May 11, 2019 tri*** (KR KR)
Highly Recommend Jul 04, 2018 noi*** (KR KR)
Highly Recommend Jul 03, 2018 win*** (KR KR)
Highly Recommend Jun 12, 2018 win*** (KR KR)
Highly Recommend May 17, 2018 bar*** (KR KR)
Highly Recommend Apr 11, 2018 par*** (KR KR)
Recommend Mar 21, 2018 kim*** (KR KR)
Highly Recommend Mar 07, 2018 gwi*** (KR KR)
Highly Recommend Feb 28, 2018 moo*** (KR KR)
Highly Recommend Feb 24, 2018 jun*** (KR KR)
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.

Item Q&A(3)

Status
Question & Answer
  • Answered
    Question
    South Korea sue******* 2019-01-10
    Answer
    I am very sorry, but the delivery is closed today
    I will resend it immediately tomorrow morning.
    We will send the collection article from our side to the wrongly arrived item.
    Please let me know the date and time of day for collection.
    Since you can not refund when you use the product,
    Return to unboxed box in the box
    Please forward it to us.

    When resending, we will enclose and reissue a prescribed item in the meaning of apology.

    I am really sorry for the inconvenience.
    No1 korea 2019-01-10
    Question
    Please collect it from Monday to Friday / 9:00 to 18:00 (lunch time: 11:30 to 13:00).
    Please pick up the delivery address on the B1 floor of the building.

    Please send it by the fastest delivery.
    Answer
    Thank you for answer. I will resend it immediately tomorrow morning.
    When you are picking up your time,
    We will guide you through time by letter.
    I'm so sorry for the inconvenience of taking a long time,
    Please wait a little longer before arrival.
    Question
    When is the due date?
    Answer
    Hello, I am very sorry for the inconvenience to you
    Your return package will be received on 16th (Wed.)
    Your destination address is scheduled to be picked up at the Building B1 floor.
    The resale product is expected to arrive about one week to arrive if it is shipped today, next week 18 until the product is expected to arrive
    I'm very sorry to bother you again. Thank you very much for your understanding. Thank you.
    Question
    It should not be shipped 18 days. Please send it faster.
    You have to get it next Monday ~ Tuesday.
    Answer
    I am very sorry for the inconvenience
    Our shipments are processed in Japan, and it takes about one week to arrive after shipment. Arrival is tough from Monday to Tuesday next week
    I'm sorry, but I will send you the exact date you want to arrive on the day you wish to arrive. I am very sorry for the inconvenience.
    Question
    I chose Qxpress and it says 3 days for the average delivery time. Does it take a week?
    Please treat it so that you can receive it until 1/16 (Wed).
    Answer
    On the product page for shipping
    We will inform you that it is taking 7-14 days.

    What is displayed as 3 days is how the QTEN system works
    I do not know if you're counting, but on our side
    We will not inform you that you will arrive within 3 days.

    It will be picked up this morning, and it will arrive as soon as next week.

    I'm really sorry to have to wait a long time, but until arrival
    Please wait a little longer.
    Question
    After Wednesday, I will stay overseas for a long time.
    Please handle it.
    Question
    Please send it to DHL.
    Answer
    I'm really sorry. There are no contracts other than Cue Express, so medicines can not be dispatched.
    It will not be possible to arrive by Wednesday.
    We will contact the delivery company as much as possible to recover the goods.
    We are really sorry for our inconvenience.
    Question
    If you want to arrive on the day you want to be able to arrive on the same day I will send it to you
    What are you supposed to do if you say everything is okay?
    We do not care about the return of goods because we leave things to leave. You may not contact the shipping company as much as possible.
    What we need is the original order.
    It was a mistake on the part of the seller, and it looks like you have no responsibility and have no effort to solve the problem.
    Do not tell me it's not possible, and offer another alternative.
    Answer
    I am very sorry, but the reissue was completed.

    We will send you a different item from our mistakenly ordered product,
    I am really sorry that I have been suffering tremendous damage for a long time.

    The order item is different from the item arrived
    On our side,
    The next day, I resent immediately.
    In addition, in order to apologize for the damage,
    We enclosed the items and shipped.

    I did not specify a particular date before resending,
    After resending, I told you that you should arrive by 16th,
    We recovered the goods urgently.

    I received a notification that an order item and another item arrived.
    We were immediately resent,
    We enclosed certain products when resending.
    That's what we can do here.

    I do not know what kind of effort you want,
    We have done everything possible.
    I apologize for the inconvenience for a long time,
    I would like to ask you to arrange for us to collect the items that have arrived in error.
    If there is no problem after checking the status after collecting the goods,
    I will process your refund immediately.
    Question
    When will the refund be processed?
    Answer
    We apologize for any inconvenience you may have experienced.
    We are in the process of returning your order to you. We will process your refund promptly.
  • Answered
    Question
    South Korea csa******* 2018-02-11
    Answer
    I'm really sorry for the inconvenience.
    I'll send it out today.
    I would appreciate your patience to wait until arrival.
    I'm really sorry.

    .
    (Feb 13, 2018 00:58)
    No1 korea 2018-02-12
  • Answered
    Question
    jan******* 2017-10-11
    Answer
    안녕하세요. 주문내역 확인되었습니다.
    비누의 경우 문제가 없을것으로 판단됩니다.
    만약 문제가 생기는경우 환불처리하도록 하겠습니다.
    주문주신 내역대로 내일 발송하겠습니다.
    감사합니다.
    No1 korea 2017-10-11
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Email
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