shinee~shop
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1,150 Fellows
MINISHOP RATE 80%
8.30

Crazy PROMO 5.9 Plus Size COLLECTION Summer dress MIDI SKIRT DRESS SIZE 2016 New Arrivals Dress High Quality Fashion Style Plus Size/Dress/Blouse/Big Size S To 6XL


Customer who recommended this item
352 (Based on 110 reviews)
Customer Satisfaction Score
87%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Manufacturer/
Place of origin
cn Condition New Product
Shipping From From Overseas (China)
help
Material
Payment Method VISA, MasterCard, PayPal, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.

Item Q&A(101)

Status
Question & Answer
Date
Member
Answered
2015-01-05
pyo*******
User

Seller,

You had refunded me on the undelivered item which I am not dissatisfied. I do not want a refund. You should have ask me for my option whether to re-send item, change another item or refund?

User

Hi,dear buyer!Sorry!The item is out of stock,we have refunded fully to your Q-money.Thanks!

Answered
2014-12-02
ste*******
User

I get back what i hav said ,sorry shinee shop!. Thanks this shop for the fast checking , reasons and complete refunds .

User

Hi,never mind and you are welcome.

User

Excuse me , where is my full refunds of RM 36.50 ?! I paid for RM 36.50 , while u just refunded me RM24.29 . EXPLAIN PLS . U promise to pay back my full refund and i trust this shop.

User

Hi,dear buyer!My side shows a refund has been completed.If you haven't received the full refund.Please contact Qoo10 CS Team.Thanks!

Answered
2014-12-01
ste*******
User

I have to ask about is there any OUT OF STOCK problems?Why many customers always short of one or 2 pieces of items like me ??it doesnt make sense since the seller can contact with us to choose over again or maybe replace the item which is out of stock. Both of the decisions are somekind of responsibility , respect and appreciate the purchasing by customers. Customers will feel relief and ur shop also gains trusts . As i trust this shop , so i bought those items but...99549619 i didnt receive it .

This is my sincere advice if u wish to earn in the long run ? Is it delievery faults? Or somebody stole from it ? Or it is just an intention act? Whatever it is ,the point is how u are going to handle and settle it well . i hope that i will get my full refunds or if u can deliever to me for that lost item. Thanks for cooperation .

User

Hi,dear buyer!Sorry,but we will have a check first,then we will give you an answer.Thanks!

Answered
2014-11-26
cam*******
User

Dear all customer..
This dealer will short delivery to me...due to stock.
Buy 4 free shipping
But when they no stock...They should be inform me before delivery and charge me if I agree to bear to shipping ...
But now when I complain...I will tell you check with customer service..when I check with customer service. ..They tell me that this seller charge me the shipping RM24.56...very stupid seller..!!!!!! WILL NOT BUY WITH THIS SELLER UNTUL DIE

User

Anyway,sorry,but my side shows a refund has been completed.If you haven't received the full refund.Please contact Qoo10 CS Team.Thanks!

User

Show me the refund record that you have done...I want the record...!!@!!!!!!!!...

User

Hi,dear buyer!Sorry,but we will have a check first,then we will give you an answer.Thanks!

User

How long u want to check. ..already 1 month. ..
PLS SHOW ME THE RECORD. ..

User

Hi,dear buyer!My side shows a refund has been completed.If you haven't received the full refund.Please contact Qoo10 CS Team.Thanks!

User

I ask you to show the record. ..
U just give me the same answer since last month. .
When I check with customer service they blame your side deduct my money. ..
That why I need your record to show to customer service...
Are you understand or not

User

Hi,dear buyer!Pls contact CS Team,ok?Thanks!

Answered
2014-11-23
chi*******
User

I order 9 but just receive 7.

User

Hi,dear buyer!Sorry,but we will have a check first,then we will give you an answer.Thanks!

Answered
2014-11-20
cam*******
User

Hello. .

How long I need to wait ...
Why you short refund me...rm24.56...I make a full payment. .but you refund me half price. .
How you calculate. ...
Why we need to make many complaint...already 1 week...Pls take your responsibility to refund me full payment
Where your customer service...If you did not care about customer ...better you closed you website. ..
Bad service

User

Hi,dear buyer!My side shows a refund has been completed.If you haven't received the refund.Please contact Qoo10 CS Team.Thanks!

Answered
2014-11-20
cam*******
User

Hello..
How long I need to wait the refund that you short refund me Rm24.56. .
Already 1 week ...why you need us to complain many time...
I NEED MY REFUND!!!!!!!!!!
Pls refund me ASAP. ..
Bad customer service....I don't like to complain many time but you should understand when you stand as customer...
I'm just want my money

User

Hi,dear buyer!My side shows a refund has been completed.If you haven't received the refund.Please contact Qoo10 CS Team.Thanks!

Answered
2014-11-19
cam*******
User

Why you short refund to me..
1. 75765989 - RM29.70 ...you refund me only RM17.42
Short RM12.28
2. 75766008 - RM29.70. ..you refund me only RM17.42
Short RM12.28.
total short refund RM24.56

Pls refund me ASAP

Pls see the attachment ...

User

Hi,dear buyer!My side shows a refund has been completed.If you haven't received the refund.Please contact Qoo10 CS Team.Thanks!

Phone number
+86-137-1465-5799
Email
363483061@qq.com
Address
Guangdong Province Guangzhou Tianhe 2702 West Road, No. 50 Yu Yu Hing Building
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