12 Moments
12 Moments Join Fellow
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MINISHOP RATE 70%
10.80

2015 Korean fashion New Arrivals Lace Series Plus Size Dresses/OL/Tops/Shirts Buy 2 Free Shipping


Customer who recommended this item
15 (Based on 6 reviews)
Customer Satisfaction Score
82%
  • Product 70%/100%
  • Price 80%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (Malaysia)
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Payment Method VISA, MasterCard, PayPal, Q·account
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Item Q&A(6)

Status
Question & Answer
Date
Member
Unanswered
2014-11-06
con*******
User

I only received 1pcs of my dress.where is another pc?

Unanswered
2014-09-22
ang*******
User

Hi,

I have made my payment on 1st Sept 2014 but until now I not yet receive it. When I trace the Tracking number that you gave. It was stated as 'no record found'. May I know what is happening ?

Thanks

User

Hi,

It could be Pos Laju hasn't update the number into their system yet. Please give it another day for the number to be updated, and you will receive your items soon.

Thanks.

User

Hi,

I still not yet receive your item . It has been MORE THAN A MONTH. I never experience such a suck service before. The tracking number that you gave is totally invalid. I felt being cheated. I want a valid answer from you whether are you going to send me my item or not.

User

Hi,

We are sorry for the previous customer service.

We just changed our whole management and from today onwards, everything will be dealt properly and inquiries will be replied promptly.

Can I have your order number so we can check?

Thanks!

User

Please get it done fast . It has delayed for too long and tracking number is invalid. My order detail is as below:

Shipping Info.
Item Cart No.
(Order No.) 75690226
(21269087)
$17.90 Flat Price [Buy 2 Free Shipping] Europe 2014 New Fashion Qualities Europe Slim-Fit Dress
Group:OUMEI 6 / item:06 / Size:XL / COLOR(Fill in):BLUE Track >
Qty : 1
Recipient : Angel
Delivery Info : Pos Laju / EF492311705MY
Seller Info.
Seller Shop 12 Moments Email 12momentsonline@gmail.com

User

Hi,

The item got lost in transition.

We will refund your order

So sorry!

User

Okay. Then how are you going to refund to me and when ? Thanks

Answered
2014-09-19
cin*******
User

Dear 12 moments,

Received you e-mail on 25th Aug stating that shipment is on the way, however till date I still yet to
receive the above package. Please check and get back to me.

Shipping Info.
Item Cart No.
(Order No.) Remarks
$17.90 Flat Price [Buy 2 Free Shipping] Europe 2014 New Fashion Qualities Europe Slim-Fit Dress
Group:OUMEI 2 / item:02 / Size:2XL / COLOR(Fill in):orange Track >
Qty : 1 75679462
(21249216)
Recipient : Cindy
Delivery Info : Pos Laju / EF442205519MY

User

Hi,

We're checking with Pos Laju on this matter. Please give us 2 working days to solve this.

Thanks.

User

Sept 23 your last reply till now id 17th OCT, still keep in silent.
Are you guy really working on it or this online is cheating customer?????

Just no words at all keeping quiet is that your policies?

User

Hi,

So sorry. We had just changed our management. We alos changed the ownership.

Sorry for the previous errors.

We cant track your order at all.

We will proceed with a resend and keep you updated

We sincerely apologize for the previous management's error!

Regards,
12 Moments

Answered
2014-06-05
fel*******
User

Hi I like Oumei 2/9 and 3/6. Would like to know how delivery will take - I'm based in west Malaysia

User

Dear customer,

Hi. We will deliver items by using Pos Laju service. Just place your order on Qoo10 and enter the recipient address accordingly, and we will process from there on.

Thanks and best regards.

Answered
2014-05-30
sas*******
User

i have a boutique in shah alam..and i saw you from malaysia..may i know do you have wholesale price?

User

Dear customer,

Please contact us at our email at 12momentsonline@gmail.com for further discussion.

Thanks and best regards.

Answered
2014-05-20
gra*******
User

Hi seller, may I know what's the measurement for the hip of the "h" shape dress? So that I can place order. Just to let u know u, my hip is bout 44 inch. Can I fit the Xl or XXL dress? Pls advise. Thx for your information.

User

Dear customer,

You can check the size measurements of the clothing by clicking onto the picture of the items you want to buy. It will direct you to another link, which will have the measurement chart.

Thanks.

Phone number
+60-011-2325-8879
Email
12momentsonline@gmail.com
Address
Jalan Meru, Klang, Selangor 27 Lorong Patani
Available during
MON~FRI : 9:00am ~ 6:00pm SAT : 9:00am ~ 1:00pm SUN, Holiday : day off
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