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hi , I havent received my item yet , can pls check for me thanks .
Hi, your parcel is on the way ,it has qarrived in IPOH, please pay attention to it.Regards
Hi, my order number is 21179109. I did not receive the bohemian necklace in the parcel. Please refund as you have promised. Thank you.
Hi，we have refund already , 3 working days can get the money,it refund to your payment account, if you pay it with credit card, then it will refund there,, 。and if still do not get, you had better query them , here:http://www.qoo10.sg/gmkt.inc/CS/NHelpHome.aspxand call them : (65-6500-4440)Available Time Week day09:00~12:00 13:00~18:00Regards
Before I press order detail show shipping from S'pore that why i order and after few works day i been expect my goods, until i feel somethings getting wrong I call up to check from courier service then i found the cloth is from China.
hi.We have part of the supply of goods from China, so there are some will be slow. sorry for delay
I received all my 8 items today. There are two items that I would like to exchange for. The first one is the group: CCL16/item: QZ05 and the second one is the group:CCL15/item:QZ10. My question is can I exchange for different clothes? Please reply me ASAP. Thanks.Evon Ku
Dear customer, sorry, I'm very sorry, there is no way to exchange, thank you
why do I have to pay $139.60 for these 3 items when I order today?CCL 2 - Q210CCL 22 - Q209CCL 15 - Q207
HI, you need add them ubto cart and pay together ,
I try to key in the group, item and size, after that try to add to the cart, but was unable to add. It said choose the option above. What is that means? Are all your clothes imported from Japan? Can I change the size after receiving your product? Is there free delivery if I purchase more than 10 items?
hi, over usd17 can free shipping (Free shipping over US$17.00 purchase.)and can not change size after receiving your productyou need to choose after receiving your product
Can i know when can i receive my order? My order no is 21092931 & 21092932.Thank you!
I'm sorry to say that a while ago customer service staff on leave, not timely reply you, really sorry for bringing you the inconvenience, and now if you want ,can buy here :http://www.qoo10.sg/gmkt.inc/MiniShop/Default.aspx?sell_cust_no=xWEU6StpG65T0pvGvCuegw%3d%3d&search_mode=basichttp://list.qoo10.sg/gmkt.inc/Special/Special.aspx?sid=2674&banner_no=265831http://list.qoo10.sg/gmkt.inc/Special/Special.aspx?sid=2957&banner_no=268518
75596582 (2014/06/02)I just want to know the approximate time from Singapore to HK, as no delivery track to provide. The goods I ordered actually from Korea, the delivery is very fast, but it takes so long for yours.Thanks for your service.
I'm sorry to say that a while ago customer service staff on leave, not timely reply you, really sorry for bringing you the inconvenience, and now if you want ,can buy here :http://www.qoo10.sg/gmkt.inc/MiniShop/Default.aspx?sell_cust_no=xWEU6StpG65T0pvGvCuegw%3d%3d&search_mode=basichttp://list.qoo10.sg/gmkt.inc/Special/Special.aspx?sid=2674&banner_no=265831http://list.qoo10.sg/gmkt.inc/Special/Special.aspx?sid=2957&banner_no=268518sorry it normaly 7 working days
There isn’t any posted question about item.