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Biotherm Homme  Aquapower Oligo-Thermal Care Dynamic Hydration 2.53oz 75ml
117 items sold
27.80

BIOTHERM HOMMEBiotherm Homme Aquapower Oligo-Thermal Care Dynamic Hydration 2.53oz 75ml


Customer who recommended this item
115
Customer Satisfaction Score
92%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 80%/100%
  • Service 90%/100%

Notice

Subject Register Date
100% Guarantee Authentic and Brand New Products Seller Jan 27, 2016
Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (Hong Kong)
help
Material
Payment Method VISA, MasterCard, PayPal, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Customer Review (108)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 07, 2018 roc*** (US US)
Highly Recommend Jan 25, 2018 chu*** (KR KR)
Recommend Dec 10, 2018 iam*** (KR KR)
Highly Recommend Dec 10, 2018 st9*** (KR KR)
Highly Recommend Dec 10, 2018 has*** (KR KR)
Highly Recommend Dec 09, 2018 eej*** (KR KR)
Netural Dec 08, 2018 lee*** (KR KR)
Highly Recommend Dec 07, 2018 sul*** (KR KR)
Highly Recommend Dec 03, 2018 kst*** (KR KR)
Highly Recommend Dec 01, 2018 mix*** (KR KR)
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.

Item Q&A(8)

Status
Question & Answer
  • Notice

    100% Guarantee Authentic and Brand New Products

    100% Guarantee Authentic & Brand New Products
    COSME-DE.COM
  • Answered
    Question
    South Korea iam******* 2018-12-06
    Answer
    Dear valued customer,



    Thank you for your message!



    According to post office information, the order was dispatched on 26/11. Please kindly note that the estimated international delivery time is 5-8 business days after the parcel dispatched. The expected delivery date is 7/12. This is a suggested date, it may vary during peak seasons like Christmas and New Year.



    You may track your order at https://www.hongkongpost.hk/en/mail_tracking/

    LP016668849HK





    26-11-2018 20:52 HONG KONG Handed over to carrier / Left for destination




    Thank you for your supporting!



    Should you have further queries, please do not hesitate to contact us again.



    Best regards,
    COSME-DE.COM



    Be the Beautiful One

    Dear Valuable Customers,
    Thank you for your message!
    According to post office information, the order was dispatched on 26/11. Estimated international delivery time after parcel delivery is 5-8 business days (excluding weekends and holidays). The expected delivery date is 7/12. This is the date of the offer and may vary during high season, such as Christmas and New Year.

    You can track your order at https://www.hongkongpost.hk/en/mail_tracking/.
    LP016668849HK


    26-11-2018 20:52 Hong Kong carrier / destination left

    Thank you for your cooperation.


    If you have any further questions, please do not hesitate to contact us.



    Dear,
    COSME-DE.COM



    Be a beautiful person.
    (Dec 06, 2018 16:04)
    COSME-DE.COM 2018-12-06
  • Answered
    Question
    South Korea jeu******* 2018-11-28
    Question
    I have checked .

    OK. I received. Thank you
    Answer
    Dear Customer,

    Thank you for your reply.

    We are glad to hear that you have received the order.

    Pease feel free to contact us again should you have further inquiries.

    We look forward to serving you again in the future.

    Thank you.

    Best regards,
    COSME-DE.COM
    COSME-DE.COM 2018-11-29
  • Answered
    Question
    South Korea son******* 2018-11-26
    Answer
    Dear Valuable Customers,

    Thank you for your purchase.

    The order will already be sent on November 20. This parcel will direct Hong Kong to Korea on November 22.

    You can track your order at https://trace.epost.go.kr.com/xtts/tt/epost/ems/ems_eng.jsp with tracking number LP016573854HK.

    Estimated international delivery time after parcel delivery is 5-8 business days (excluding weekends and holidays). It may be different in high season, such as Christmas or high season.

    If you have any further questions, please do not hesitate to contact us.

    Thank you for your understanding.

    Dear,
    COSME-DE.COM
    COSME-DE.COM 2018-11-27
  • Answered
    Question
    South Korea gaj******* 2018-11-25
    Answer
    Dear Valuable Customers,

    Thank you for your purchase.

    Your order will be shipped on November 16th. The parcel arrived in Korea on November 26.

    You can track your order at https://trace.epost.go.kr//xtts/tt/epost/ems/ems_eng.jsp with tracking number LP016527470HK.

    Estimated international delivery time after parcel delivery is 5-8 business days (excluding weekends and holidays). It may be different in high season, such as Christmas or high season.

    If you have any further questions, please do not hesitate to contact us.

    Thank you for your understanding.

    Dear,
    COSME-DE.COM
    COSME-DE.COM 2018-11-26
  • Answered
    Question
    South Korea kdk******* 2018-10-31
    Answer
    Dear Valuable Customers,

    Thank you for visiting our store.

    We regret not understanding your meaning using Google Translate. Could you please explain kindly?

    We apologize for the inconvenience.

    If you have any further questions, please do not hesitate to contact us.


    Thank you for your understanding.

    Dear,
    COSME-DE.COM
    COSME-DE.COM 2018-10-31
  • Answered
    Question
    South Korea yae******* 2018-10-02
    Answer
    Dear Valuable Customers,

    Thank you for visiting our store.

    This product is for all skin types.

    Please feel free to contact us with any further questions.

    We look forward to seeing you again in the future.

    thank you.

    Dear,
    COSME-DE.COM
    COSME-DE.COM 2018-10-02
  • Answered
    Question
    South Korea rei******* 2018-07-14
    Answer
    Dear valued customer,

    Thank you for contacting us.



    We confirm our products are 100% genuine and fresh.

    In this case, could you please provide some pictures to show the received product so that we can better understand the situation & offer corresponding solution asap?


    We need the following photos for further investigation:-

    1. Product photo with our label ( a QR code stick on the product / packing box)

    2. Product photo with batch code and bar code


    Should you have further queries, please do not hesitate to contact us again.

    Appreciated for your understanding and cooperation.

    Look forward to your reply soon.


    Best Regards,
    COSME-DE.COM
    COSME-DE.COM 2018-07-16
  • Answered
    Question
    South Korea nrl******* 2018-01-17
    Answer
    Dear customer,

    Thank you for your message.

    Which type of tolls do you want? For face?

    Thanks!

    Regards,
    Customer Service Team
    COSME-DE.COM 2018-01-17
Ask Question
Phone number
+852--3557-6150
Email
enquiry@cosme-de.com
Address
Hong Kong Kowloon Kwun Tong Floor 12 Yau Lee Centre 45 Hoi Yuen Road

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