Chinapost registered airmail - US$3.80
Free shipping over US$21.00 purchase.
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Hi,I ordered 3 shorts and the courier service sent the items to me 2 days ago but there's a burnt hole on the yellow one (order no. 21221721). So I returned the whole batch to the courier company.Please re-send the new shorts to me. Thank you.
sendback the item to courier company?the item will be back to us?best regards.
Yes, I returned the items to the courier company.
why not contact with us when you return the item back to courier, as the courier will not return the item to us,it must resend back in other way.could you get the package again and we will resend you the yellow one ?thank you.best regards,
I didn't accept the merchandise when sent to me because the item is faulty. As far as I am concerned, I didn't receive the items. They should be sending the package back to you. Why don't you get in touch with the courier company?
we have contact with them,it can't return back.hope you can understadning,you can receive the all 3 items, and we can resend you the yellow one.best regards.
Then you ask the courier company to re-send the items to me. If I don't receive the items within one week from now, I will do non-receipt claim from Qoo10.
ok, we will contact the courier company and press them to delivery the item again.best regards,
Hi,It's over 3 weeks since you last told me that you would ask the courier to deliver the merchandise to me but to date, i still haven't received the items. Can you please confirm when I will receive the merchandise??Regards,Joanna
sorry giving you so much trouble.we have contacted with courier company again and they said they will deliver it to you soon.And you will receive the item in this 2 day.have a nice day.best regards.
You told me the courier service will deliver the items...I still haven't received any of the 3 items. What is going on?????I demand a delivery in 2-days' time, failing which I will make an official complain to Qoo10.from Unhappy buyer.
sorry giving you so much trouble.we have contacted with our post office in that time.then, they contacted with your local post office and asked them to deliver the item again.we don't know why they still don't deliver the items to you.we just contacted with our post office again and ask them to have a check.any news, we will contact with you.we are sorry for that and hoping you could understanding.best regards.
Can I know is the measurement of the shorts No.3013 and 3009 is correct? Looking for item with the waist 74cm and hip91cm. Hope the measurement given is the actual size item.Click 3 item but still the shipping not free. Please advice.Thanks
yes, the size is correct.there are something wrong of the website.we have change it.and please order it again,it will be free shipping buy 3 or more now.best regards.
Excuse me, i would like to ask about the postage. is it buy 3 free shipping ? but why there is still a postage in my cart?
I'm sorry there are something wrong of the shipping.we have correct it now,please reorder it again.it will be 3 free shipping now.best regards.
There isn’t any posted question about item.