In the case of products marked with customs tax included

This applies only to one order from our company.

If you have ordered another product together or ordered from another company

In case of combined taxation, you have to pay customs duty.

Please note that when ordering

All exchanges/refunds such as initial defective products, damage, and simple change of mind include the product box and

It is possible to keep the contents as they are.

Please take note of this. Products without accessories are subject to exchange/refund.

If this is not possible, please forgive me.


*In the case of a simple change of mind, we ask for your understanding as we will not be able to respond after opening.

(Open used goods) Round-trip international shipping fee + Domestic collection fee charged

*In case of product damage or initial defect, you can respond if you contact us within 3 days of receipt.


In the case of camping equipment, there may be some scratches, color transfer, damage, etc.

We are working hard to ensure a careful delivery, but we ask for your understanding that this happens.

Matters judged not defective by the manufacturer (transfer of product

Hello, this is Mall Japan Management Department ^^
Thank you very much for always loving Mall Japan.
We will notify you of shipping on holidays in Japan.

September 23 (Fri) - Japanese Autumn Equinox Day (orders are available and shipments start from Monday)

There is no product shipment on the 23rd due to a Japanese holiday.
We will ship from the 26th, so please keep this in mind when placing your order.

※Please note when purchasing※

▶The number of health supplements and diet products that can be cleared is up to six.
If the purchase quantity including products from other shops exceeds 6, the excess number may be subject to disposal.
▶ In case of simultaneous customs clearance with other shop products,
Please note that customs duties may apply.

Customs clearance is a customs task, so it cannot be specified. Even if the shipping date is different, items ordered from other overseas shops may be

For most products that use electricity, such as electronic devices, customs clearance is allowed for one personal use.

However, if you order more than one unit, after one item is cleared, the remaining products can be cleared by the National Institute of Radiological Research and other relevant organizations before it is approved by the Radio Law / Electrical Appliance Safety Management Act.
If it is not possible to issue the approval, it will be disposed of.

If you order more than 2 pieces at once, I will send it to you separately.