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Notice
| Subject | Register | Date |
|---|---|---|
| ★ [must read] In case of damage during transportation, please contact us within 24 hours after recei | Seller | Nov 19, 2019 |
| ★★★★★★★Please read before ordering!!!★★★★★★★ | Seller | Aug 09, 2019 |
| ★You can check the waybill after completing customs clearance★ (with regard to canceling a simple ch | Seller | Nov 19, 2019 |
| Manufacturer/Product Origin | Japan | Condition | New Product |
|---|---|---|---|
| Shipping From | From Overseas (Japan) | ||
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.
Item Q&A(3)
Question & Answer
- Notice
★ [must read] In case of damage during transportation, please contact us within 24 hours after recei
All products handled at Tonya are overseas fastball goods.
We are doing our best according to the manual for the delivery of the product, but it may be damaged during the domestic and international transportation.
In the case of damage and the case that there is no problem in a function, correspondence is impossible at all
In the case of damage with a problem, please contact us within 24 hours of receipt.
Initial defects that can be used should be contacted within 7 days of receipt.
ex) 7 days including weekends and holidays from the day of receipt.
Thank you.TONG YA - Notice
★★★★★★★Please read before ordering!!!★★★★★★★
Hello, customer.
This is Q10's lowest price shop TONG YA.
TONGYA is a Japanese overseas purchasing agency that acts on behalf of the purchaser's purchase request.
All products handled by TONGYA are 100% genuine domestically, so you can purchase with confidence.
Cosmetics, health functional foods, and other orders
Please note that customs offices may call for personal customs clearance numbers.
12-digit number starting with the personal customs identification number P! exactly! Please leave it.
You can obtain it after authenticating yourself at [http://p.customs.go.kr], and it is only available on PC.
Customs clearance may be delayed at Incheon Customs if the recipient and personal clearance number do not match.
Please check if the recipient and customs clearance number are correct, and the Korean name! Please enter your name!
Please be careful not to be wrong with the phone number.
It is deliTONG YA - Notice
★You can check the waybill after completing customs clearance★ (with regard to canceling a simple ch
After shipping from Tonya, the waybill cannot be viewed immediately, and after customs clearance is completed, it can be viewed after taking over the product from the domestic courier.
※It is not possible to cancel an order by simply changing the order after ordering the product with a Japanese direct purchase product※
Orders cannot be canceled after 30 minutes.
Because orders are placed in real time locally,
If you wish to cancel, there may be a return + office fee.
Orders may be canceled without notice due to price fluctuations and local inventory.
Please note this point.
Thank you.TONG YA - Answered
- Question
- South Korea b64xv8kx5g 2021-03-17
- Question
- Is it for 2-3 people? When will I be able to get it delivered if I buy it right now?
- Answer
- Hello, this product is marked for 2-3 people. It takes 3 to 5 days to purchase, and it may be delayed due to the circumstances of the carrier due to the current corona.TONG YA 2021-03-17
- Answer
- If the customs/VAT exceeds $150 per person per day on the date of arrival, 13~18% of the product price is charged by the Korea Customs Service.
Since it is charged by country, regardless of the number of orders, if a product purchased from the same country arrives at the port on the same day, the price of the product may be added up, resulting in tariffs and VAT, so please be aware of this.
- Answer
- Tax is not included.
- Answered
- Question
- Can I buy it? This product is a Rider's bike product (T2-466) for 1-2 people.
Is this a bigger size?South Korea ksm2024 2021-02-24
- Answer
- This inquiry was confirmed by phone inquiry. Thank youTONG YA 2021-02-24
- Answered
- Question
- South Korea symbol0407 2020-11-09
- Answer
- Hello Sorry, this is a product that is currently difficult to arrange due to the influence of Corona. Please understand.TONG YA 2020-11-10
TONG YA
JP
- Phone number
- +82-070-8666-4885
- jiyoonkim0329@gmail.com
- Address
- HIGASHIUENO, TAITO-KU, TOKYO 2F,NABESHIMA,3-17-1HIGASHIUENO,
- Available during
- 월~금: 오전 9시~오후 5시 / 토,일,공휴일: 휴무 ★고객센터 인터넷전화:070-8666-4885
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