|12104172 ||item still not received.. ||nic******* ||2014-02-04 ||Answered|
| ||hi....I still not received the item since your have send out 18/1. |
please kindly confirm urgently.
[Re] item still not received..
Thank you for your purchase.
Sorry to have kept you waitting for so long a time.
We have checked that your tracking number is RC119393275CN.And the present status of your parcel is (2014-02-05 18:05, Item has been successfully delivered, CW TANJUNG).Have you received your parcel right?Please check again.
Thank you so much.Waitting your next cooperation.Have a nice day.
|11886055 ||Procedure ||nic******* ||2014-01-14 ||Answered|
| ||Hi.. |
I have bank in the amount RM41.20 for abv item since last sunday - 12/1 under description :Q125578109.
So what is the next procedure that i should do so that your can post out the cloth.
Dear customer,thank you for buying our product!
Would you please tell us your order number or cart number?Then we would check for you as soon as possible.
Waiting for your reply.
Where i can get the cart no?
Dear customer,thank you for your reply!
You can check all your orders by clicking the ‘My Qoo10’ button (on the right top of the page) then ‘Shopping List’ button.
the cart no. 7548 0232
My payment have make since sunday - 12/1.
please check for me when the cloth can send out.
Thanks a lot
Thank you for your reply.
We have checked that the present status of your order is (payment pending).we will send to you within three workdays after we received your payment.Have a nice day.
please be informed that I have actually make the payment since 12/1.
please assist to check and send out the cloth urgently.
Concerns pertaining to payment issues are handledd by Qoo10. Please contact their customer service centre for such inquiries.
You may click on the following link to locate their contact details :
Have a nice day.