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[contact lens][Free Shipping] Johnson and Johnson 1-Day Acuvue Define (30pcs/box) x6




Customer Satisfaction

85%

6 Recommended

0 Reviews

3 Sold

For 30 Days

95% Customers Satisfied

Product Price Delivery Service 100% 100% 80% 100%
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Product Origin		 contact lens / USA / Ireland Condition New Product
Shipping From From Overseas (Singapore)
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Customer Review (5)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 25, 2021 wen*** (KR KR)
Highly Recommend Jan 31, 2021 jun*** (KR KR)
Highly Recommend Dec 22, 2020 cho*** (KR KR)
Highly Recommend Dec 21, 2020 jon*** (KR KR)
Highly Recommend Dec 15, 2020 iri*** (KR KR)
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Item Q&A(3)

Status
Question & Answer
  • Answered
    Question
    Private Enquiry
    United States bora6389 2021-01-20
    Answer
    Private Enquiry
    Lens Labo 2021-01-20
  • Answered
    Question
    Private Enquiry
    United States bora6389 2021-01-08
    Answer
    Private Enquiry
    Lens Labo 2021-01-08
  • Answered
    Question
    My order status is delivered but I can't see the products that I ordered. It said that the order was delivered to a Parcel Locker in Irving 75039 but it doesn't specify the exact location, so I can not get my product. I need Help
    United States Hyejin Seo 2020-11-03
    Answer
    Please contact USPS or Qxpress.
    Lens Labo 2020-11-03
    Answer
    We have approached them to ask them to get back to you.
    Question
    I will contact them soon once they are open and will update you on the situation
    Answer
    Okay, get back to us if any problem!
    Question
    I contacted them in person and they said they will call me back tomorrow. They seem to be rude and not eager to help so I am hoping I will hear back with my package status tomorrow because I still don’t have my order and I had spent $145 on this.
    Answer
    We are sorry to hear that as the delivery is arranged by Qxpess, we have passed your case to them. We are very sorry of the experience you have with the delivery.
    Question
    This is outrageous. I have been to the USPS 3 times now and they still don't know what happen to my package nor do they respond back to me. Every single time I go there, they are extremely rude and keep telling me to leave my phone number and they will contact me back as soon as possible. It has already been more than a week and I still don't have my order. I am very disappointed that I spent $145 and now I have no product. I am even more disappointed that this particular carrier was chosen to be handling my product.
    Question
    I would like to request a refund! I don't have my product and the USPS is not responsive in resolving this issue as they don't even attempt to contact me back to find my product. USPS has my order, the item is there somewhere and I think it would be reasonable that you guys refund me while asking for your product back from USPS.
    Answer
    It is in a parcel locker. If you can't get it from USPS, please contact QXpress suport from info@qxpress.sg with your situation.
    Answer
    We can only refund on you when we receive back the item.
    Answer
    We have already dropped a call with QXpress on your case. Thanks.
    Question
    How about you guys contact them and find out where the package is; afterward, have it return to you guys and then refund me. Because as it stands, I paid $145 for a product that is in a parcel locker somewhere because no one seems to take responsibility for my package delivery and it is yet to be delivered to me besides the claim of being located in a parcel locker somewhere. I already contact the USPS numerous times and they don't seem to take this case seriously since I have not hear back from them with any updates or status. This is very disappointing and frustrating. Please call them and check where the package is right now and either have it deliver to my address or return it to you guys and then refund me.
    Answer
    Please check if you have not received the order, we will refund you if we confirm the delivery status. Thanks.
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