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[INNISFREE] Green Tea Cleansing Water - 300ml
12.40

innisfree[INNISFREE] Green Tea Cleansing Water - 300ml

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Manufacturer/
Place of origin
KOREA Condition New Product
Shipping From From Overseas (South Korea)
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Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
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Item Q&A(1)

Status
Question & Answer
  • Answered
    Question
    jen******* 2016-03-14
    Answer
    Dear customer,

    Thank you for your message!
    Yes, we shipt to Australia.

    RoseroseShop 2016-03-15
    Question
    Thanks for responding! :)
    I already ordered and I just want to drop you a message that the address should be written this way:

    Unit 105, 8-10 McLarty Place,
    Geelong, Victoria, Australia 3220


    I just wanted to make it clearer because when I filled up the address, qoo10 mixed it up..

    Let me know if you got it right. :)

    Thanks!
    Answer
    Hi, this is the address we got from the Qoo10: 'Geelong, Victoria, Australia, 'Unit 105, 8-10 McLarty Place,
    Is it okay to send your orders to that address?
    Question
    Hi there,
    Thanks for responding. Can you send it to this address (follow exactly as it is):

    Unit 105, 8-10 McLarty Place,
    Geelong, Victoria, Australia 3220

    Please do not use the one in qoo10 because qoo10 mixed up the address format, they placed the country and postal code before the address which may confuse the postal office.

    Please use the one i gave above as it is the correct way of writing the address and much clearer

    Let me know if you have any further question. :)

    Thanks!
    Jenny
    Answer
    Hi, do not worry, we have already changed the address.

    Thank you,
    Question
    Hi,
    Can I ask if the items are already on the way? because the shipping status is still not updated so just wanted to check.

    Thanks!

    Jenny
    Answer
    Hi, your orders were sent out yesterday.
    Sorry it was delayed because of the address.
    You will be able to track the orders by today.

    Thank you for your patience and understanding!
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