Singpost registered mail - US$4.90 ~
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hi,im from malaysia. may i know did u do wholesale? im interested ur product selling in my boutique shop.hope to get answer soon from uthanks
HiThank you for your enquiry. Please email us at JessCloset CS@gmail.com for more information on wholesaling.Regards,Joey
Please remove last line of "Apartment Prima Agency " from shipping address, it was auto allocated by system.My correct address was : No 24, jalan sri plentong 8, sri plentong industrial park,81750 masai, johor, malaysia
HiThanks for your message. I'm afraid that your item has already been sent, so I am currently unable to rectify the issue. We'll let you know when the parcel is sent back to us. The parcel will be mailed to your correct address then.For further enquiries you can reach me at JessClosetCS@gmail.com and please include your order number with any messages.ThanksJoey
Hi, Thank you so much.May i know when the parcel expected to arrive (if happen that the postal man delivery to correct address by ignoring the last delivery address line)
HiYour order was shipped out on 28 Oct 2013 via normal Singpost. Normally, international shipping takes a minimum of 2 weeks or more. Please be patient. The parcel should reach you soon at the address that you have given us when you first placed the order.Thank you and regards,Shang
Hi,Thanks so much :)
Hi Charlene,You're most welcome! :)Best regards,Shang
Hi, Could you please give me the shipment information for the items shipped out?My order no. 20557881 - 20667884 (Total 4 items). I would like to track my items. Thanks
Hi, thank you for your message. You selected normal mail so there is no tracking number for your parcel. It was sent out on Aug 25 so it should be with you soon. Thanks, Michelle
Hi Michelle,Thanks for your prompt reply. Do you know around how long it will take for the parcel to arrive?Just checking when I should be expecting it.
Hi, I think shipping to Malaysia will probably take at least 1 week. Thank you for your patience, Michelle
Why my item not yet received. The item was sent on 11.8.13. It's 12days already, where's the item now????? Please revert to me ASAP!!!
Hi, thank you for your message. I apologize for the delay in your order. There was a delay in our stock from the international shipping company. We have already received our stock and your parcel was sent 14 Aug. It should be with you any day now. My sincerest apologies for any inconvenience caused, Michelle
Hi there, my order no. was 34393563 and the beige cardigan I received has a hole at the shoulder area. Would you be able to do an exchange? I really like the cardigan and would also like to purchase more pieces. Many thanks!
HiThanks for your message and sorry to hear about this defect. Please email us at JessClosetCS@gmail.com with a photo of the defective item, and we will give you further details for the exchange. Please include your ORDER NUMBER and details of your request in the email.ThanksJoey
Question Triple paymentRM0.00 MBB:TQ for using your Maybankard ending 4603 for MYR143.60 AT GIOSIS GMARKET\\SINGAP ;25/03/13;22:50.For inq call num at back of your card Regarding the above issue, I have accidentally make 3 times payment for the same order, please kindly refund the extra 2 times payment to me and only charge me 1 time for the same order. ThanksAnswer [Re] Triple paymentHican I have the order number so that I can see the details. Hi, regarding the above issue, I do not receive any email from qoo10 so I do not have the order number. Please advise . Thanks
HiThanks for your message. Without an order or cart number I can't find your order in the system to check this. If you didn't receive an email from Qoo10, and if the items cannot be seen in your Qoo10 account then it sounds like your order was not successful.When this happens, Qoo10 usually refunds customers within a few days. As payments do not come to us directly but actually go to Qoo10, please contact them directly to follow up on this. You can reach them at firstname.lastname@example.orgThank you.Joey
RM0.00 MBB:TQ for using your Maybankard ending 4603 for MYR143.60 AT GIOSIS GMARKET\\SINGAP ;25/03/13;22:50.For inq call num at back of your card Regarding the above issue, I have accidentally make 3 times payment for the same order, please kindly refund the extra 2 times payment to me and only charge me 1 time for the same order. Thanks
Hican I have the order number so that I can see the details.ThanksJoey
RM0.00 MBB:TQ for using your Maybankard ending 4603 for MYR143.60 AT GIOSIS GMARKET\\SINGAP ;25/03/13;22:50.For inq call num at back of your card. Regarding they above issue, I have accidentally make 3 times payment for the order, please kindly cancel the extra 2 times payment for the order. Please do not charge me three time but only 1 time. Thank you
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