Singpost registered mail - US$4.90 ~
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Hi. Thanks for the fast deliveries. i got all my 7 items. But one of them is different from what i order.D3199 is supposed to be long sleeve, but the one i got is short sleeve and the sleeve were just too small for me. Is it possible for me to return it or can you send me the one with the long sleeve? Thanks.
Hi, thanks for your message and I'm sorry to hear about this. Please email us at JessClosetCS@gmail.com with a photo showing the short sleeves, and we will give you further details for the exchange. Please include your ORDER NUMBER and details of your request in the email.Thanks, JessCloset
May I know any update incase of delivery? Thanks
HiThanks for your query. I'm sorry but we won't be able to track your shipment and give you any updates on its delivery status because your parcel is sent via Singpost normal. International delivery usually takes 3 to 8 weeks. Your local post office is probably in a better position to give you more information.Best regards, Shang
Hi,when can i receive the good but i click wrong comfirm delivered?
HiThanks for your message. The parcel was sent on 31 Oct 2013. It should reach you soon. ThanksJoey
Sorry I have wrong click the payment button ... I have order 3 item from yr side ... If I have receive the item will inform u again ... Thx
HiThank you for your message. I notice that you've cancelled your order. For any other queries, please email us at JessClosetCS@gmail.com.Regards,Joey
Hi, Just to confirm, how is consider free shipping ? Cos I check my cart is charging me rm10.60 shipping charges. How come ?
HiThank you for your query. I'm sorry to inform you that shipping charges will apply for international orders. Free shipping is only for Singapore addresses.Regards,Joey
hi there, I just receive the good yesterday and found out the colors is green. My order is sky blue. please revert on this. Attached is the picture.
Hi, thank you for your message. From the attached picture this looks like our sky blue color as the green is a mossy green color. As its always a bit difficult to tell in pictures, if you would like, please email me at JessClosetCS@gmail.com and I can send you a side by side photo of the skirts. Sorry for any inconvenience, Michelle
hi there, here I attached the photos from your website. the sky blue that I receive is totally different from the website.
Hi, thank you for your message. I have responded to you email. Regards, Michelle
hi there, can you send me the photos of KLS skirt for below colors - beige, hot pink, light pink, peach, read and melon red?
HiThanks for your query. You can view the different colours here: http://list.qoo10.sg/item/DOUBLE-LAYERED-KNEE-LENGTH-SKIRT/410173327?selectedOptions=Best regards,Shang
hi there, the colors are not clear. can you send the actual colors to me? Thanks.
Hi, thank you for your message. I will be happy to check this for you on Monday when I am back in the warehouse with all the items. Could you please email me at JessClosetCS@gmail.com so that I can forward you the pictures? Thank you for your patience, Shang
hi, Thanks so much. sorry to trouble, as I wanted to order more. Please check your email.
HiSure, no problem! Give me some time to do this. I should be able to email you the pictures later this afternoon. Best regards, Shang
Hi.. after add total 9item in my cart... the shipping fee for normal air need cost me RM5+.++.... It is too EXPENSIVE... ANY Discount for it?
Hi, thank you for your message. I am sorry all of the payment information is handled through Qoo10 directly. We are unable to give further discount. Thank you for your understanding, Michelle
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