Korea normal airmail - US$12.10 ~
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Hi~i was bought a top with cart number 75529049 but the seller has refund me because of out of stock. However, I bought it with RM3.4 plus a RM10 coupon, but now my Q account stated -RM1.40, I dint receive the full amount, and there is a negative there, means that I become the one that owed Q10 RM1.40?
Then, Please contact q0010 customer center. Thank you.
Hi I had made my purchase (order no:20372815&20372816) on 5 Mar and I haven't received my goods till now. May I know what is going on? Thanks :)
Hi, ^^Thank you for your inquiry. I'm sorry to hear that. I think the problem occurred during shipping.So, I gave a full refundI'm so sorry Sincerely....Have a nice day.Best Regards.
Means that item haven't ship out yet or? And I won't received it in the future?
It means that item already was shipped. But, The problem occurred during shipping. So, I want to give a full refund. Thank you.
So do I need to give my bank account no? It's ok. Thank you for reply me ^^
Please check your qoo10 account. Thank you.
Excuse me, is it this the Q-account that you mentioned before? I didn't received any money according to this.. I am still a freshman here so didn't know much about the refund thing.Hope won't troubles you if you don't mind to answer my question. >.< Thank you and have a nice day =)
Sorry for that. I gave a full refund. Thank you.
There isn’t any posted question about item.