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12,060 Fellows
Night Theapy 13 Deluxe Euro Box Top Spring Mattress
3 items sold

Night Theapy 13 Deluxe Euro Box Top Spring Mattress

Customer who recommended this item
Customer Satisfaction Score
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 80%/100%
  • Service 100%/100%


Subject Register Date
★ Black Friday is delayed due to shipping instructions ★ ★ Seller Nov 20, 2018
★ Guide to change the name of the recipient Seller Oct 01, 2018
★ Required reading !!! Order Cancellation Guide ★ Seller Sep 20, 2018
Place of origin
Condition New Product
Shipping From From Overseas (United States)
Payment Method VISA, MasterCard, PayPal, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.

Item Q&A(19)

Question & Answer
  • Notice

    ★ Black Friday is delayed due to shipping instructions ★ ★

    Delayed delivery

    As Black Friday begins, we usually ship 4 ~ 5 times as much as our orders, and delivery is delayed.
    We have six shipment out of the US, work on weekdays & weekends, and work in Korea overtime and on weekends.

    Inventory items will be shipped out within 2 days from the US warehouse.
    As the quantity of the usual quantity is released several times
    There is a shortage of space in the cargo space of domestic airplane, and the departure and arrival of ports are being delayed.
    Since it is delayed more than 10 days compared to usual, thank you for your order.

    I apologize for the delay in shipping.
    We will make every effort to ensure that valuable TVs are delivered safely.

    Thank you.
  • Notice

    ★ Guide to change the name of the recipient

    Hello Tail List.
    You will need to fill out and return the documents required by the Customs for the change of the name after the shipment.
    Please fill out the following documents and leave them in the inquiry form.

    ◈ Remarks ◈
    Please include the reason for the detailed correction and the unique code of name / personal clearance after the change, and fill in the handwritten signature as required.

    ◈ Order Details ◈
    You should be able to confirm the unit price and the total purchase amount of the product.
    If you do not appear on the Hanwha website, you can capture it separately.

    ◈ Card Payment Details ◈
    The name of the "cardholder" must be verified on the card payment history.
    At the top of the credit card company's homepage, it is written as "Welcome ~".
    Capture to a page that you can check with the authorization amount of the item.
    Please do not capture it separately
  • Notice

    ★ Required reading !!! Order Cancellation Guide ★

    Hello, this is a tail list.
    Our tailstock is instantly available at your local logistics center
    In the case of inventory items, as soon as the order is confirmed,
    By default, orders can not be canceled.
    (Stock holding products ▶▶▶ Minoxidil / Dyson V8 / Brava)

    ※ If you can cancel your order
    1. For orders placed on the same day, 9: 00 ~ 6: 00 (except weekends) can be canceled.
    2. Payment can be canceled by the customer in the case of payment completion (pre-shipping).

    Thank you.
  • Notice

    ★ Delivery tracking is possible after arrival in Korea, clearance must be completed ★

    Hello Tail List.
    Tracking is available after Korean customs clearance.

    If you arrive in Korea from the US and are handed over to a domestic courier company after customs clearance
    You can track it from then on.

    If you can not track, please wait a bit.
    It is not a ghost invoice number.
    After the port is completed, customs clearance is required.

    Also, if the invoice number begins with 3 or 4,
    Select a courier If you enter the invoice number
    Faster, more accurate views are possible.
    (Invoice numbers starting with 6 * are available by Lotte Courier and Postal Courier.)

    Thank you.
  • Notice

    ★ Please be sure to enter the personal number of the recipient's personal clearance ★

    Customs clearance will be done by the name of the recipient (name of recipient).
    ★ When entering the personal number, please be sure to enter the personal number of the recipient's personal clearance ★

    If it is not the recipient's personal clearance code, the customs clearance will be delayed.

    exactly!!! Please enter the personal identification of the recipient.
    Personal clearance Unique code issuance is available on the following page.

    Thank you.
  • Notice

    ★ Please fill in your name and address in Korean at the time of payment. ★

    Please write your name and address in Korean when you checkout.
    The customs clearance of the recipient must match the personal identification number of the recipient.
  • Answered
    South Korea tof******* 2018-11-23
    Hello, customer
    I'm sorry it's taking time
    We are constantly putting pressure on our suppliers to get them as fast as possible.
    In the future, we will do our best to avoid the inconvenience of shipping delay by using more care in inventory management.
    Thank you.
    taillist 2018-11-26
  • Answered
    South Korea inh******* 2018-11-21
    It is included in full
    taillist 2018-11-21
  • Answered
    South Korea sos******* 2018-10-22
    customer. I can confirm that it is available for purchase.
    Thank you.
    taillist 2018-10-23
  • Answered
    South Korea pgu******* 2018-10-17
    Hello, customer.
    Sorry for the delay.
    You can download the coupon at the top of the product details page after downloading the application.
    In addition, the delivery date designation is made in the US
    It will be handed over to domestic installer immediately.
    After the takeover, you will be assigned to the local classification operation.
    The dispatcher will contact you by phone in your area.
    If you want to receive your desired delivery date, then please let me know ^^
    taillist 2018-10-19
  • Answered
    South Korea pgu******* 2018-10-17
    Hello, customer.
    Thank you for your order.
    This product includes the full amount of the voucher.
    You can rest assured that there will be no additional cost ^^

    Thank you.
    taillist 2018-10-17
  • Answered
    South Korea lii******* 2018-08-08
    Please refer to the size listed on the product details page.
    taillist 2018-08-08
  • Answered
    South Korea odr******* 2018-03-29
    Hello, customer
    I am really sorry for the inconvenience caused by the delivery delay.

    Due to company shipping problem, it will be shipped from USA in 3-4 April.
    We'll make it as fast as possible.
    Thank you for your understanding
    taillist 2018-03-30
  • Answered
    South Korea ks5******* 2018-03-16
    Good morning. customer
    Please refer to the detail page
    I Coils Spring.
    Thank you
    taillist 2018-03-16
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Phone number
Los Angles CA (US) 380 South Genesee Avenue
Policy & Notice
How to Return/Exchange