12 Moments Join Fellow
MINISHOP RATE 70%
9.42

Plus Size UP to 6XL summer trousers / pants / collapse pants


Manufacturer/
Place of origin
China Condition New Product
Shipping From From Overseas (Malaysia)
help
Material
Payment Method VISA, MasterCard, PayPal, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 11 (95%)
This chart shows buyer's satisfaction level.
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Customer Review(15)

Customer Review board
Rating Feedback Date Written by
Not Recommend 2014-08-08 Soo*******
Recommend 2014-08-07 kia*******
Recommend 2014-08-06 aar*******
Recommend 2014-08-03 qin*******
Recommend 2014-07-30 cin*******
Not Recommend 2014-07-24 hea*******
Highly Recommend 2014-07-24 pzn*******
Highly Recommend 2014-07-04 goh*******
Recommend 2014-07-02 soh*******
Highly Recommend 2014-07-01 lil*******

Seller Information

12 Moments

  • Phone number : +60-011-2325-8879
  • Email : 12momentsonline@gmail.com
  • Address : Jalan Meru, Klang, Selangor 27 Lorong Patani
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.
Item Q&A(13)
No. Question & Answer Member Date Status
15343284 Already 3 months still no DELIVERY aja******* 2014-11-16 Unanswered
15240967 PLS REPLY ME !!! aja******* 2014-11-07 Unanswered
15185418 Items not sent for long time ! aja******* 2014-11-04 Unanswered
14952172 4th time ASKING... PLS REPLY URGENTLY !!! aja******* 2014-10-16 Answered
Tracking Shipments Track | Back

Searching result.



Record Not found
EF492312073MY
No information for the following shipments has been received by our system yet.
Please try again later or contact Customer Service at 1-300 300 300 for further assistance.
 
[Re] 4th time ASKING... PLS REPLY URGENTLY !!!
Sorry for the delay!

Can you provide us your cart number please?
 
[Re] 4th time ASKING... PLS REPLY URGENTLY !!!
Hi,

My cart number is 75685129
(Aug 26, 2014 )

Please advise.

TQ
 
[Re] 4th time ASKING... PLS REPLY URGENTLY !!!
Hi,

We changed our management and from the previous record, they sent our the orders.

However, we tried to track it but not seen.

We will reorder from our supplier and we will resend the orders to you.

Thanks!

Regards,
12 Moments
 
[Re] 4th time ASKING... PLS REPLY URGENTLY !!!
Hi,

Please update me the new tracking number once you have sent the item so that I can track the delivery.

Thank you very much
 
[Re] 4th time ASKING... PLS REPLY URGENTLY !!!
Welcomed!

Thanks!
 
[Re] 4th time ASKING... PLS REPLY URGENTLY !!!
Please advise if item has been sent !! I've been waiting for so long and there is no update on the status at all. Hope I can get reply soon.
14847784 URGENT URGENT !!! 3RD MSG aja******* 2014-10-08 Unanswered
14785382 Pls update shipping status ! aja******* 2014-10-02 Unanswered
14661549 Unable to track package aja******* 2014-09-22 Answered
EF492312073MY

was informed that item sent out sept 14 but unable to track with the number given. Please advise.
 
[Re] Unable to track package
Hi,

It could be that the number still hasn't been updated by Pos Laju yet. Please kindly give it another day for the number to be updated, and you will be receiving your items soon.

Thanks.
 
[Re] Unable to track package
Just checked again today. Still same message ?

Searching result.

Record Not found
EF492312073MY
No information for the following shipments has been received by our system yet.
Please try again later or contact Customer Service at 1-300 300 300 for further assistance.
14660207 21188335 ail******* 2014-09-22 Answered
Can you please advise when you will look at my complain request. I have sent an email to you as requested but I still have no response other than your customer service will look into it. It has been 2 months since my order.
 
[Re] 21188335
Hi,

Apologise for the delay, your case has been reviewed and will be settled soon.

Thanks.


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