COSME-DE.COM
COSME-DE.COM Join Fellow
3,133 Fellows
POWER MINISHOP RATE 90%
SK-II Facial Treatment Essence 330ml
2 items sold
248.90

SK-IISK-II Facial Treatment Essence 330ml


Customer who recommended this item
352
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
100% Guarantee Authentic and Brand New Products Seller Jan 27, 2016
Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (Hong Kong)
help
Material
Payment Method VISA, MasterCard, PayPal, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Customer Review (358)

Customer Review board
Rating Feedback Date Written by
Not Recommend Apr 09, 2018 ch3*** (US US)
Highly Recommend Jan 20, 2018 bki*** (RU RU)
Highly Recommend Jan 19, 2018 pik*** (TH TH)
Highly Recommend Jan 19, 2018 pik*** (TH TH)
Highly Recommend Dec 18, 2017 pik***
Highly Recommend Sep 14, 2018 tke*** (US US)
Highly Recommend Nov 14, 2018 sos*** (KR KR)
Recommend Nov 07, 2018 you*** (KR KR)
Highly Recommend Oct 16, 2018 lal*** (KR KR)
Highly Recommend Jul 08, 2018 ham*** (KR KR)
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.

Item Q&A(17)

Status
Question & Answer
  • Notice

    100% Guarantee Authentic and Brand New Products

    100% Guarantee Authentic & Brand New Products
    COSME-DE.COM
  • Answered
    Question
    South Korea mun******* 2019-02-23
    Answer
    Private Enquiry
    COSME-DE.COM 2019-02-25
  • Answered
    Question
    South Korea meg******* 2019-01-03
    Answer
    Dear Valuable Customers,

    Thank you for your purchase.

    Orders are already shipped on December 21st. The parcel arrived in Korea on January 2.

    You can track your order at https://trace.epost.go.kr.com/xtts/tt/epost/ems/ems_eng.jsp using tracking number LP017572170HK.

    Estimated international delivery time after parcel delivery is 5-8 business days (excluding weekends and holidays). It may be different in high season, such as Christmas or high season.

    If you have any questions about our products, please contact the Korea Post Office Customer Center (+82 1588-1300) or your local post office call center.

    If you have any further questions, please do not hesitate to contact us.

    Thank you for your understanding.

    Dear,
    COSME-DE.COM
    COSME-DE.COM 2019-01-03
  • Answered
    Question
    South Korea hoi******* 2018-10-12
    Answer
    Dear valued customer,

    Thank you for your reply.

    You can return the unopened and unused product for a full 100% money back guarantee.

    Please return the product to the below address. We respectfully request that you include the delivery note with the return for our record.

    CS team, Global Marketing Dept.,
    12/F Yau Lee Centre,
    45 Hoi Yuen Road,
    Kwun Tong, Kowloon, Hong Kong


    Please let us know the tracking number of the return parcel once you have mailed it. And we will issue you the refund once we have received the return parcel.

    Please do not hesitate to contact us if you have further inquiries.

    Thank you very much.


    Best regards,
    COSME-DE.COM
    COSME-DE.COM 2018-10-12
    Question
    I shipped the item.
    tracking number is EB010919985KR.
    Answer
    Dear valued customer,

    Thank you for your message.

    We will keep an eye on the return process which usually take 2-3 weeks. We will refund after received the return parcel.

    Thank you for your understanding.

    Best Regards,
    COSME-DE.COM
    Question
    The goods I sent arrived
    When will I be refunded?
    Answer
    Dear valued customer,

    Thank you for your message.

    We have submitted the refund and it will be finish processing to your Qoo10 account within 2 weeks.

    Please feel free to contact us again should you have further inquiries.

    We look forward to serving you again in the future.

    Thank you.

    Best regards,
    COSME-DE.COM
  • Answered
    Question
    South Korea nal******* 2018-05-10
    Question
    Is not there a price I have to pay for this price?
    Answer
    Dear Valuable Customers,

    Thank you for visiting our store.

    We can not tell you the production date because the product batch is not clear. This stock item has an expiration date of October 2020.

    Please feel free to contact us with any further questions.

    We look forward to seeing you again in the future.

    thank you.

    Dear,
    COSME-DE.COM
    COSME-DE.COM 2018-05-10
  • Answered
    Question
    South Korea bab******* 2018-05-09
    Answer
    Dear Valuable Customers,

    Thank you for visiting our store.

    We can not tell you the production date because the product batch is not clear. The expiration date for this stock item is April 2020.

    Please feel free to contact us with any further questions.

    We look forward to seeing you again in the future.

    thank you.

    Dear,
    COSME-DE.COM
    COSME-DE.COM 2018-05-10
  • Answered
    Question
    South Korea uus******* 2018-04-05
    Answer
    Dear Valuable Customers,

    Thank you for visiting our store.

    Please kindly note that we have stated very clearly in the product's water & C:

    Customs / Taxes
    All customs / import duties, taxes and related costs are not included in the order. These claims are the buyer's responsibility. Please check with your country's customs authorities to see if additional charges occur before bidding or purchasing. If an order is rejected for any of these reasons, we deduct 20% of the total cost of the product and all costs associated with customs and transportation with a surcharge.


    Please feel free to contact us with any further questions.

    We look forward to serving you in the near future.

    thank you.

    Dear,
    COSME-DE.COM
    COSME-DE.COM 2018-04-06
  • Answered
    Question
    South Korea bar******* 2018-03-28
    Answer
    Dear valued customer,



    Thank you for your message!



    Our products are sourced from authorized and legitimate distribution firms around the world. However, some products sold on our website may have a slightly different packaging from the market or what you have at home. We guarantee that they are 100% genuine and produced by the original manufacturer. For example, a product sold in the United States may differ in appearance from the one sold in France or Japan, but the content is the same - a genuine product produced by the same manufacturer.



    So just relax, shop and enjoy, we have implemented all the necessary measurements to enable you to have a great shopping experience!




    Thank you for your supporting!



    Should you have further queries, please do not hesitate to contact us again.



    Best regards,
    COSME-DE.COM

    Be the Beautiful One
    COSME-DE.COM 2018-03-28
  • Answered
    Question
    South Korea dis******* 2018-03-24
    Answer
    Dear Valuable Customers,

    Thank you for visiting our store.

    The T & C of the product information is as follows.
    All customs / import duties, taxes and related costs are not included in the order. These claims are the buyer's responsibility. Please check with your country's customs authorities to see if additional charges occur before bidding or purchasing. If an order is rejected for any of these reasons, we deduct 20% of the total cost of the product and all costs associated with customs and transportation with a surcharge.

    Please feel free to contact us with any further questions.

    We look forward to serving you in the near future.

    thank you.

    Dear,
    COSME-DE.COM
    COSME-DE.COM 2018-03-26
Ask Question
Phone number
+852--3557-6150
Email
enquiry@cosme-de.com
Address
Hong Kong Kowloon Kwun Tong Floor 12 Yau Lee Centre 45 Hoi Yuen Road

Other popular items of the shop

5,030 items on sale Go to Shop

Recommended by Smart Shopping Assistant

Policy & Notice
How to Return/Exchange