|15170782 ||Ref:21377929 till 21377931 ||skh******* ||2014-11-03 ||Answered|
| ||Dear seller |
Please check my order (4 items)why still not yet arrive? I'm order on dated 22.Oct.14
[Re] Ref:21377929 till 21377931
you can check item's deilivery status on Myqoo10 page.
item's status as below
"Despatched to overseas (Country code: MY) on29-10-2014"
pls contact post office for delivery.
It should be done to delivery already.
Contact our Customer Service at 1-300-300-300 (local) or 603 - 27279100 (oversea)
|14230174 ||hi ||suh******* ||2014-08-14 ||Answered|
| ||hi... this is my order no.. 21215982,im already check the shiping info its said arrive at the departure centre.. and already give me my tracking no re931522559se but when i check on the pos office online its said tracking no not available where is my item now?? can u tell me pls |
sorry, We can not find the order no 21215982.
pls check the order was made with MLstory and if correct,show us screen shot. (at Myoo10-My shopping list)
I think you ordered the order from other seller.
pls check it again
the ordered item is not MLstory's item.
seems that you ordered spectacles.
here is MLstory. not MAOMAC
|11800891 ||Goods not receive ||est******* ||2014-01-07 ||Answered|
| ||Total I have order 10 unit clothing but only received 5unit can you please send as soon as possible. |
[Re] Goods not receive
Sorry for late reply.
have you received items?
if not, pls contact Qxpress with tracking no.RE638012968SE
items are picked up by Qxpress Dec 17.
contact info as below
– Hot Line: 6434-8400
– E-Mail: email@example.com(email them with tracking no and msg together)
-* If any no reply from Qxpress within 2 working days,pls email to seller with forwarding your previous email. seller: firstname.lastname@example.org
|10617260 ||shipping ||lim******* ||2013-10-16 ||Answered|
| ||shipping date is 08 Oct but today 16 Oct still not receive goods?...any problem? please check & revert. Thank you. |
If you have not to receive item(s) yet, pls check it out as below.
--go to My Qoo10-Shopping List-click ＂Shipping info＂ (right side)
then indicated tracking no and delivery of company on pop-up page
--contact delivery company
Contact our Customer Service at
1-300-300-300 (local) or 603 - 27279100 (oversea)
or 603 - 2273 3927 (Fax)
Customer Feedback Form & Survey Form
Mon – Fri : 8.30am to 8.00pm
Saturdays: 8:30 am to 5:00 pm
(except 1st Saturday of the month and Public Holidays)
|10500383 ||open shipment to indonesia ||kai******* ||2013-10-09 ||Answered|
| ||hi, can u make shipping to indonesia :o im interested on the product but u dont ship to indo :( thanks |
[Re] open shipment to indonesia
sure :) We will put shipping fee to Indonesia by this week. thanks
|9639323 ||75316071 ||van******* ||2013-08-13 ||Answered|
| ||I went to my local post office to check this morning. As from the record, the parcel was retent in Kuala Lumpur by custom for 1 week, and it did not transit to Kota Kinabalu, sabah. where I stay. And the pos Malaysia returned the parcel to the seller. If this is the case, why should I bear with the re-delivery charges? Enclose a copy from my local post office, to prove that the items remained in KL and never sent to Sabah. Is not my fault that I didn't collect the parcel as seller claimed. Now, I just want the seller either resent my purchased items, or refund my money in full amount. |
We heard that from Singpost through call.
now on transfering the items to main post office of Singapore. after receive, we will contact you via email. think it may take about 3-4 working days. thanks
|9628757 ||75316071 ||van******* ||2013-08-12 ||Answered|
| ||From the way you are saying, if you cannot refund, I have no choice but paying extra delivery charges again. This is ridiculous. This will be the last time I order from this seller. |
How do I pay for the delivery charges if you resent the parcel again. By the way, I will complain to pos Malaysia because I didn't receive any notice from the local postman.
We hear from Singpost that the items has returned to Singapore since not collected by you. if this is not true, you can complain to Malaysia post office.
think first of all, we need to get the items first but not reaching yet here.
when we get the items we will contact you. pls wait abit more. thanks
|9588239 ||75316071 ||van******* ||2013-08-08 ||Answered|
| ||This is my address. |
thank you for your address
items are still in ECR.
We need to check the reasong of returning and receive the items first. will contact you after receiving from post office. thanks