Customer Satisfaction
100%
2 Recommended
0 Reviews1 Sold
For 30 Days100% Customers Satisfied
| Manufacturer/Product Origin | Condition | New Product | |
|---|---|---|---|
| Shipping From | From Overseas (Japan) | ||
Photo Review ()
-
Recommend Good Recommend Delivery is a bit slow
asu*** (KR ) Jan 20, 2021 -
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.
Item Q&A(12)
Question & Answer
- Answered
- Question
- South Korea titanjd777 2021-01-27
- Answer
- Hello, customer
Please check the product page.HelloJapan 2021-01-27
- Answered
- Question
- South Korea hyoyounnet 2021-01-18
- Answer
- Hello, customer
We are very sorry for the inconvenience.
As January enters, there are situations in which the brand suddenly stops reproducing, so there are situations in which our side is inevitably contacting customers. Once again, we are very sorry for the inconvenience.
If you apply for cancellation through Q10, we will process it for approval.HelloJapan 2021-01-18
- Answered
- Question
- South Korea hyoyounnet 2021-01-18
- Answer
- Hello We apologize for the inconvenience.
It is currently waiting for stock from the brand. Currently, due to heavy snowfall in Japan, there is a lot of disruption in the delivery business, and stocking is delayed. We ask for your understanding that we cannot provide accurate delivery information. We will re-inform you about shipping in the future.
HelloJapan 2021-01-18
- Question
- Then can I cancel it? No matter how fast it is, it is delayed due to a delay in delivery at the retailer, but it seems impossible to wait for this. I don't know the approximate details...I want to cancel
- Answer
- Hello, customer
We are very sorry for the inconvenience.
As January enters, there are situations in which the brand suddenly stops reproducing, so there are situations in which our side is inevitably contacting customers. Once again, we are very sorry for the inconvenience.
If you apply for cancellation through Q10, we will process it for approval.
- Answer
- Hello, customer
We are very sorry for the inconvenience.
As January enters, there are situations in which the brand suddenly stops reproducing, so there are situations in which our side is inevitably contacting customers. Once again, we are very sorry for the inconvenience.
If you apply for cancellation through Q10, we will process it for approval.
- Answered
- Question
- South Korea hyoyounnet 2021-01-15
- Answer
- Hello, customer
Stove order usually takes 10-14 days from order to real receipt. We will re-inform you about shipping in the future.HelloJapan 2021-01-15
- Answered
- Question
- South Korea sukhyen33 2021-01-03
- Question
- Isn't it an additional fee?
- Answer
- Hello, customer.
Small stock is being secured.
The first shipment in 2021 is January 6th due to the Japanese New Year holidays.
It is expected to take about 7-9 days from the date of shipment to arrival.
We will strive for safe delivery.HelloJapan 2021-01-04
- Answer
- There is no additional fee.
- Answered
- Question
- South Korea asuka413 2020-12-23
- Answer
- Hello, customer
We are very sorry for the delay in delivery.
Products ordered will be shipped from the shop on the 24th.
It will take 7-10 days from the date of shipment to arrival, excluding public holidays.
We will strive for safe delivery. Thank you.HelloJapan 2020-12-23
- Answered
- Question
- South Korea nosadness 2020-12-23
- Question
- I canceled my order within 30 minutes I want to change my payment method
- Answer
- Hello, customer
Confirmed by canceling the order.HelloJapan 2020-12-23
- Answered
- Question
- South Korea mclim4 2020-12-22
- Answer
- Private EnquiryHelloJapan 2020-12-23
HelloJapan
JP
- hellojapaninfo2016@gmail.com
- Address
- TOKYO SHINJUKU-KU KITASHINJUKU 4-20
- Available during
- 月~金：午前9時~午後6時 土：午前9時~午後1時 日、定休日：休務
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