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VINS★ lightweight portable n safety folding bike for helmets / inline / skateboard


Notice

Subject Register Date
Notes on purchase Qoo10 customer center May 10, 2018
Manufacturer/
Place of origin
홍콩/중국 Condition New Product
Shipping From From Overseas (China)
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Material
Payment Method VISA, MasterCard, PayPal, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
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(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.

Item Q&A(2)

Status
Question & Answer
  • Notice

    Notes on purchase

    Name of the Korean name when ordering the product. Please enter your address and personal clearance code.
    Qoo10 customer center
  • Answered
    Question
    South Korea new******* 2018-04-27
    Answer
    Good morning. Zivbins manager.

    China, like Korea, is closed on Saturdays and Sundays, and it is closed until May 1 due to the Chinese Labor Day holiday. We will come to work on May 2, and we will respond within 48 hours after confirmation with the factory.

    Thank you. Gibbins manager
    vins 2018-04-30
    Question
    Answer is late ... please answer
    Answer
    Good morning. Zivbins manager.

    I'm sorry for late reply. If you send us a photo of the damaged product with a hammer, we will arrange a refund immediately. I apologize again for the inconvenience.

    Thank you. Gibbins manager
    Question
    why? Why bother? I'll send you a return shipment
    Question
    I'll return it to you.
    Answer
    Good morning. Zivbins manager.

    We do not have an office in Korea. I have an office in Hong Kong and Guangzhou in China. Please send me a photo of the damaged product and I will refund it as soon as I confirm it.

    Thank you.
    Question
    understand. I'll get a certification shot after I get out of work.
    Answer
    Good morning. Zivbins manager.

    Thank you.

    Question
    Broken authentication shot
    Answer
    Good morning. Zivbins manager.

    Return authorization and refund processed.

    Thank you. Gibbins manager
  • Answered
    Question
    South Korea pch******* 2018-04-07
    Question
    [Shipping related] When will it be shipped?
    Answer
    Good morning. Zivbins manager.

    I already answered.

    Thank you.
    vins 2018-04-12
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Policy & Notice
How to Return/Exchange