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Hi, may I know the product code A01 and A02 gown still available? Need to take how long to arrive to KL, malaysia?
Dear,A01 and A02 are in stock. It generally require 2-4 weeks to Indonesia. FYI.Thanks.
I ordered type A01 with the order no. 21223923. However, upon receiving and checking of the item, i discovered a tear at the bottom of the dress. Please look at the attached image.
Dear Customer, each wedding we all have a special inspector to check the integrity of transmitted. This tearing does not occur. Is torn or not you split the parcel to the rear hook when trying to generate it? We can not accept this situation you returned or re-issued. Thank you
May I know the wedding dress as per photo still available? code HP308-HS28.. Thanks
Dear Customer, HP308-HS28 stock, thank you
May I know whether is 'out of stock' or 'still have stock' ? thanks..
Dear Customer, HP308-HS28, still have stock
Good.. may I know the size? price? and how can I order?
Dear Customer, wedding page has been updated, please select stock of goods on our page, thank you
May I know the wedding dress as per photo still available?
Dear Customer, some pages are there in general goods, but also because of other shops selling, Which can be purchased if you need to come with us to confirm the next inventory, thank you
Hi,I've made an order early this month, Order No. 21158413, untill now still haven receive.and the tracking detail that attach is undetected. pls advise.. i need the dress urgent. ThanksBie
Dear Customer, your ordered goods not in stock, please cancel the order of your own, thank you
How to cancel? can you refund my money? and how about the other dress? coz i order 2 dresses.. Pls reply asap, i need the dress urgent!!
Dear customers, we will cancel the order after your refund to you. Specific operations can consult Qoo10 staff. If you buy other wedding can be re-orders. Thank you
Rear supplier, pls help to refund asap, so that i can re-order another dress that still in stock.. i need the dress by 30th august for my wedding. + the delivery timming, do you think it will be able to reach sarawak before the date? You should have inform me earlier.. PLEASEEEEEEEEEEEEEEE!!!!!!!!!!!
Dear Customer, the day when out of stock we will send you a note to illustrate this is no inventory. You can cancel this order, we will refund to you. You now have the goods to order other styles, you can receive before August 30. Thank you
Dear Supplier,How to cancel? Pls help.
Dear customers, because we do not know the background of how the customer to cancel the order. Please consult Qoo10 staff to help you cancel the order. Thank you
Hi, I have placed an order for the wedding gown with the item code HP308-HS04 (Size S) on 19/5/14. The status showing on my page is 'Delivered' and the Qoo10 administrator request me to confirm the delivery on the item. However, I still not get my item yet and I cant track the shipping status by using the tracking no. given.Please help to verify. Thanks!
Dear,We contacted the courier company, they said arrived in Malaysia today, no sign is displayed, please wait.Thanks
Hi, does the wedding gown with the item code HS308-HS04 still have stock?
Hello, wedding dress: HP308 - HS04 is in stock, thank you
If I reorder the item , that means I hv to make payment again.So I think, I would like to u refund my money back. Thanks seller,
Dear customer, you can cancel the order to place an order. We will arrange to give you a refund, thank you
There isn’t any posted question about item.