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Xiaomi Soocare X3 Soocas Upgraded Electric Sonic Smart Teethbrush Bluetooth Waterproof
4 items sold
22.00

XiaomiXiaomi Soocare X3 Soocas Upgraded Electric Sonic Smart Teethbrush Bluetooth Waterproof

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Customer who recommended this item
67
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (China)
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Material
Payment Method VISA, MasterCard, PayPal, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Xiaomi Soocare X3 Soocas Upgraded Electric Sonic Smart Teethbrush Bluetooth Waterproof Wireless Charge Android iOS Mi Home APP
BOOKMARK 1 2 3 4 5 6 7

Photo Review (13)

Customer Review (68)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 06, 2018 mik*** (TW TW)
Highly Recommend Jul 24, 2018 ad5*** (TW TW)
Highly Recommend Jun 05, 2018 pre*** (TW TW)
Highly Recommend May 22, 2018 qto*** (TW TW)
Highly Recommend May 04, 2018 Kuo*** (TW TW)
Highly Recommend May 04, 2018 c09*** (TW TW)
Highly Recommend May 01, 2018 don*** (TW TW)
Highly Recommend Apr 28, 2018 wei*** (TW TW)
Highly Recommend Apr 27, 2018 a22*** (TW TW)
Highly Recommend Apr 26, 2018 don*** (TW TW)
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.

Item Q&A(11)

Status
Question & Answer
  • Answered
    Question
    Taiwan tir******* 2018-07-23
    Answer
    Dear customer, hello,
    Since the official did not set up a maintenance center in Taiwan,
    At present, we can carry out the mainland warranty for one year, so there is a problem with the goods that needs to be sent back to the mainland for maintenance.
    The goods must be sent to the receiving point in Taiwan, which is transported back to the mainland by the logistics company.
    Trouble placing your order number: 120338076 and your name in a box.
    Pack the goods in the original box and send them to:
    Shipping address:
    To: Lin Jiaqing (pocket)
    Address: No. 11, No. 11, Brick Yayi Road, Yirenli, Taishan District, New Taipei City
    Phone: 0975320619
    Since the receiving point does not support payment,
    Send the freight trouble first, and if the person is not caused by the maintenance, we will return it to you.
    After the trouble is sent, send a photo of the courier to us.
    Commodity problem, because Xiaomi officially determines that the problem is still the product itself,
    It takes 7-15 working days from Taiwan to return to the mainland. The repair time is subject to the repair and progress.
    Immediately after the repair of the goods, the delivery time will be 4-6 working days.
    We will continue to follow up on your issue.
    Please be patient.
    Thank you.
    Fastbuy 2018-07-23
    Question
    Is it just good to send the electric toothbrush itself? Can I use other boxes?
    Answer
    Dear customer, hello,
    Send the host charger back,
    Nothing else is important, you can pack it.
    Thank you.
    Question
    I sent you a message today, please pay attention to it, thank you.
    Answer
    Ok, we will continue to follow up on your issue.
    Please rest assured, thank you.
    Question
    What is the progress of the repair?
    Answer
    Dear customer, hello,
    Sorry, I have kept you waiting,
    Logistics has been scheduled to ship back to the mainland this Saturday.
    It is expected that we will receive it next week.
    We will continue to follow up on your issue.
    Since Taiwan’s return to the mainland has only one shift per week, it’s a bit slow.
    Please be patient,
    Thank you.
    Question
    Will the maintenance progress?
    Answer
    Dear customer, hello,
    Sorry, due to system restrictions, our sellers are unable to send you information.
    Your Susie electric toothbrush has been repaired and has been shipped by secret warehouse in 2018-08-08. Hsinchu Logistics is responsible for delivery.
    Waybill number: 8461670070
    http://www.beeswin.com/cservices/Tracking?num=8461670070
    The above URLs can track shipment information in real time.
    Thank you.
  • Answered
    Question
    Taiwan dst******* 2018-05-07
    Answer
    Hello dear customer,
    Youth Edition cannot connect to Mi Jia APP.
    Upgraded version can be connected,
    There are also differences in appearance.
    Thank you.
    Fastbuy 2018-05-07
  • Answered
    Question
    Taiwan kin******* 2018-04-22
    Answer
    Dear customers, Hello, your goods have problems, please do not worry,
    We apologize for any inconvenience caused to you.
    Please send a video to 209993469@qq.com and contact you.
    Thank you.
    Fastbuy 2018-04-23
    Question
    Attach photos
    Question
    the second one
    Question
    E-MAIL has also been sent
    Answer
    Hello dear customer,
    We have already sent you the postal address private letter.
    Please check,
    Thank you.
  • Answered
    Question
    Taiwan can******* 2018-03-12
    Answer
    Private Enquiry
    Fastbuy 2018-03-12
  • Answered
    Question
    Taiwan lan******* 2018-02-28
    Answer
    Hello dear customer,
    Sorry, we did not see the product model can not be judged.
    The Toshi toothbrush is a product of the Xiaomi Eco series and can be connected to the Mi Jia APP.
    Thank you.
    Fastbuy 2018-02-28
  • Answered
    Question
    Taiwan k73******* 2018-02-26
    Answer
    Hello dear customer,
    Up to two sets of brush heads can now be purchased.
    You can refresh the product page to purchase
    Thank you.
    Fastbuy 2018-02-27
  • Answered
    Question
    Taiwan yen******* 2018-02-26
    Answer
    Hello dear customer,
    Since Xiaomi officials did not establish a maintenance center in Taiwan, there are problems with the goods that need to be returned to the mainland.
    At present, we can guarantee the mainland for one year.
    If it is just the receipt of the goods on the damage or failure, the seller bears the return shipping and repair costs.
    If the normal use fails, the seller bears the return shipping cost and the repair fee is free.
    If the customer is man-made damage, the return shipping and repair costs are borne by the customer.
    Thank you.
    Fastbuy 2018-02-26
  • Answered
    Question
    Taiwan ade******* 2018-02-26
    Answer
    Hello dear customer,
    Commodity comes with a brush head,
    Thank you.
    Fastbuy 2018-02-26
Ask Question
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