Shop Info

  • Contact seller

  • Address

    新界 沙田火炭 *****

    NEW TERRITORIES SHA TIN - FO TAN *****

  • Return address

    新界 沙田火炭 坳背灣街26-28號富騰工業中心4樓413室

    NEW TERRITORIES SHA TIN - FO TAN RM413, FO TAN INDUSTRIAL CENTRE, 26-28 AU PUI WAN STREET

 

FAQ

EX) Q1. I've put items in cart. Later, I tried to order but I couldn't because they say it's sold out. Why is it for?

A.

EX) Q2. What am I supposed to do if item doesn't arrive?

A.

Shipping

  • Major Shipping company :
  • Usual Shipping period:
  • Shipping rate : Shipping rate can differ from item to item. Please see individual item page.

Returns Policy

  • You must contact us on Qoo10 within 7 days of receiving your item.
  • The item must not be opened or used.
  • The item must not be damaged, scratched or defaced in any way.
  • The item must not be repaired or modified.
  • The item must have a manufacturing defect or is damaged due to our negligence or does not match.
  • This policy is not applicable on personal care products e.g. shavers, toothbrushes etc.
  • This policy is not applicable if warranty (a/s)registration has been completed.

If you believe that the above conditions are met, we will accept your return which will be tested against our policy and your problems (if applicable). If your item is confirmed to be defective, we will offer you an exchange only which will not be brand new. Refunds will not be issued. If your item is confirmed to be NOT defective, we will ship back the original item to you and you will be responsible for the shipping costs to and from your home country.

If there are any disputes, we reserve the right to the final decision.