Working hoursMON~FRI : 11:00am ~ 6:00pm SAT, SUN, Holiday : day off
AddressINTERNATIONAL PLAZA 10 ANSON ROAD #10-11, S 079903
Babelion perfume is a Singapore based registered business, operated by Singaporean. We are purely an internet base online retailer. Ever been a powerseller in Qoo10 (SG) a few years back, selling fashion apparel and perfume, now we are back and only focus on perfume.
We have wide range of collections, if you are looking for a particular brand/item or type of perfume product, welcome contact us. We are able to ship to country that not in the shipping list, you can check with us before ordering.
Our Prices may updates when necessary without your notice, due to floating of currency exchange rates and new batch of stocks.
All our stocks are from origin country, through authorised distributor in United States and ship from United States. We guarantee 100% authentic, no imitations or knockoffs.
Before Placing Order
Please ensure that you do not select the wrong brand/item or volume, once order confirmed, we cannot edit or cancel your order.
Kindly ensure the name of recipient, phone, shipping address is correct and in full with postal code and unit number.
(If your shipping address do not have an unit number, you can drop us a note in the buyer memo, so will not delay as we will contact you for confirmation).
Usually process within 3 to 12 hrs, order on weekend, Friday late evening or holiday eve, may take longer for processing.
All orders are carefully pack and ship with good care, abide international shipping standard.
Parcel carefully pack with corrugated box for strong support
Shipping Courier: FedEx or Janio Asia for global shipping; UPS, FedEx for USA, P.O. box shipped via USPS; Postal service, UPS for Canada. (now we are able shipping to China and Indonesia! 我们现在可以送货到中国，欢迎订购！Kami dapat pengiriman ke Indonesia, selamat datang pesanan anda!)
Shipping to South Korea will be redirected from SG for lower cost but a longer shipping time.
Usual Shipping time: USA ~ 2 to 5 days / Canada ~ 3 to 10 days / Global 6 - 18 business days, all with tracking.
Shipping Fees : Vary by country, most with free shipping.
Shipping fee: We collect shipping fee for shipping to some countries, this is paying to our supplier.
VAT / Customs duty / GST : Kindly note that with most orders are arrived duty free, however, you may be subject to import duties and taxes, once the parcel reaches your local customs. This may include fee for inspection of goods, we are not responsible and have no control over these fees, customer is to responsible for it.
(you will paying a lower customs tax, as we will not declare our retail price on the customs clearance invoice, please read our [Customs Clearance Value] section below)
Any error made by customer on shipping details given, causing goods undeliverable or lost, is solely to be responsible by customer, unless it is our error. Customer also has to bear the cost on redelivery charge, we also cannot replace for any losses due to shipping information error that customer given.
Any issue on your order received, please contact us on my Qoo10 within 7 days of receipt.
We don't accept the cases below:
1) Over 7 days from receiving item
2) If items are open/used
3) Sending item without prior contact
4) Ordered wrong item
5) Simple mind change
A full refund will be credited if out of stock.
Return shipping fees are at buyer's own cost.
In the unlikely event that your order or part of your order arrives damaged, please contact us immediately so we can notify courier service and file a damage claim. Please keep all packaging materials for five business days after notifying us and a replacement will be sent to you soon.
Customs Clearance Value
There will be an invoice that attach with the parcel for the customs clearance. Kindly note that the invoice is from US warehouse, the value of the item declared in the invoice is lower and shipping fee is not included. The difference between the two amounts that you paid to us, are the markup for all the necessary operating expenses, including shipping fee we paid to supplier. However, this lower value invoice can help you save from customs duty or taxes, if any.
Information On Our Shop
We cannot guarantee all information provided on our shop, including but not limited to product brand, item name, type (eau de toilette, eau de parfum, etc), volume (1 oz, 1.7 oz 3.4 oz, 4.2 oz, 6.8 oz, etc), price, country of origin, product image(s), fragrance notes, descriptions, etc, are 100% error free. Contents and information are subject to change without notice, we are not responsible for any typographical or inaccuracies set forth in this shop.
For more accurate measurement on product volume, please refer to the information printed on the original product packaging.
HAPPY SHOPPING WITH US !