Q&A board

Q & A Lists
Item Question & Answer
[CLEAN/CLEAR][BREEZY]Clear Fairness Lotion(SPF30 PA++)
[CLEAN/CLEAR][BREEZY]Clear Fairness Lotion(SPF30 PA++)
Item Q&A
  • Question : 상품 관련 rus****님의 문의입니다.Jan 16, 2019

    안녕하세요.

    3개 구매하려고 하는 재고 있으신지요?
    서울인데 오늘 구매하면 1/18(금)까지 상품받을 수 있을까요?

    KRSouth Korea

    Answer : [Re] 상품 관련 rus****님의 문의입니다.

    안녕하세요. 죄송합니다. 단종되었습니다. 감사합니다.

  • Question : 상품 관련 tlf****님의 문의입니다.Dec 03, 2018

[BREEZY]★Sulwhasoo  Basic Kit 4 Items / Snowise 5 Items /
[BREEZY]★Sulwhasoo Basic Kit 4 Items / Snowise 5 Items /
Item Q&A
  • Question : Inquiry for the item from wyf****Dec 11, 2018

    May I know the expiry date for Snowise kit?

    MYMalaysia

    Answer : [Re] Inquiry for the item from wyf****

    HELLO. SORRY. THIS item IS DISCOUNTINUED. THANK YOU!

BREEZY ★ Hair loss prevention  hair shine scalp care coloring function [RYO] Hwa yun Line / Shampoo
BREEZY ★ Hair loss prevention hair shine scalp care coloring function [RYO] Hwa yun Line / Shampoo
Item Q&A
  • Question : Inquiry for the item from na2****Nov 05, 2018

    Can be shipped to indonesia? Thank you

    IDIndonesia

    Answer : [Re] Inquiry for the item from na2****

    Hi. Sorry. It can not be shipped to indonesia. Thank you.

    Question : [Re] Inquiry for the item from na2****

    Can you check to qoo10 or qxpress? Today i received from qoo10 customer service that cosmetic can be received by indonesian customs and qxpress. Thank you.

    Answer : [Re] Inquiry for the item from na2****

    Hi. All beauty related products shipped to indonesia will be returned. Thank you.

    Question : [Re] Inquiry for the item from na2****

    Yes, but october 2018, 10th the Indonesian Customs has released new regulation, all beauty product can be accepted as long as for personal using. And qxpress can receive ship all beauty product ship to Indonesia. I asked qoo10 customer service yesterday, and what i write above is the answer from qoo10. I hope if you have time, please you ask qoo10 too. Since i always buy shampoo and hair essence from you. And now i will buy again from you. Thank you

    Answer : [Re] Inquiry for the item from na2****

    Hi. Sorry. First, please put your order. After shipment, if not shipped from qx, we will bring it back to us. If it ships, it is no longer a problem. Thank you for watching with affection.

  • Question : Pertanyaan tentang barang dari Wie****Apr 27, 2018

    Ryo hwayun saeng program liquid expire date?

    IDIndonesia

    Answer : [Re] Pertanyaan tentang barang dari Wie****

    Hello, it's valid until December 4, 2019. Thank you.

BREEZY ★ [Etude House] Dear Daling Tint / 14 Colors / Lip Makeup / Lip Stick / Lip tint / Gradation
BREEZY ★ [Etude House] Dear Daling Tint / 14 Colors / Lip Makeup / Lip Stick / Lip tint / Gradation
Item Q&A
  • Question : 배송 관련 dio****님의 문의입니다.Oct 16, 2018

    배송완료로뜨는데 물건을받지못했어요 어떻게된건가요?
    조치를치해주세요

    KRSouth Korea

    Answer : [Re] 배송 관련 dio****님의 문의입니다.

    안녕하세요. qxpress에 사고 접수했습니다. 사고 확인 후, 우리에게 연락을 줍니다. 1~2일 정도 기다려주세요.감사합니다.

    Question : [Re] 배송 관련 dio****님의 문의입니다.

    언제확인되나요?

    Answer : [Re] 배송 관련 dio****님의 문의입니다.

    안녕하세요. 배송사에서 온 내용입니다. 안녕하세요 Qxpress 입니다.



    주문번호 : 125312305

    송장번호 : 618694430006

    CJ대한통운 추적 사이트 : https://www.cjlogistics.com/ko/tool/parcel/tracking

    CJ대한통운 배송기사 연락처 : 최재권 기사님 010-6767-0635



    문의 주신 건은 10월 12일 배달완료 된 것으로 확인됩니다.

    수취 하지 못 하셨을 경우 수취인과 택배사의 확인이 필요하니,

    구매자께 CJ 대한통운으로 연락하시어 확인하실 수 있도록 송장번호와 연락처를 안내해주시기 바랍니다.



    감사합니다.

    Qxpress 드림.

    Question : [Re] 배송 관련 dio****님의 문의입니다.

    연락을했는데 큐텐이랑 택배사가해결을한다던데요

    Answer : [Re] 배송 관련 dio****님의 문의입니다.

    그럼저는 어디서환불받고 배상을받아야하나요?

    Question : [Re] 배송 관련 dio****님의 문의입니다.

    안녕하세요. qx에서 온 답변입니다.
    기사님이 배송완료라고 한것 같습니다. 감사합니다.

  • Question : 배송 관련 dio****님의 문의입니다.Oct 06, 2018

    언제받을수있죠?

    KRSouth Korea

    Answer : [Re] 배송 관련 dio****님의 문의입니다.

    안녕하세요. 오늘 출고되었습니다. 감사합니다.

BREEZY ★ 1+1 EVENT! [RYO] Treatment / Korean No.1 Hair Care Brand / Jasaenghwacho / Vitalizing / Glo
BREEZY ★ 1+1 EVENT! [RYO] Treatment / Korean No.1 Hair Care Brand / Jasaenghwacho / Vitalizing / Glo
Item Q&A
  • Question : Hambit Oil Treatment 180ml, have stock?Aug 30, 2018

    No.3 Hambit Oil Treatment 180ml, have stock?

    HKHong Kong

    Answer : [Re] Hambit Oil Treatment 180ml, have stock?


    HELLO. SORRY. THIS item IS DISCOUNTINUED. THANK YOU!

    Question : [Re] Hambit Oil Treatment 180ml, have stock?

    Noted and thanks!

    Answer : [Re] Hambit Oil Treatment 180ml, have stock?

    THANK YOU!

  • Question : 05) Jayang Yunmo Treatment 200ml, have stock?Mar 25, 2018

    05) Jayang Yunmo Treatment 200ml, have stock?

    HKHong Kong

    Answer : [Re] 05) Jayang Yunmo Treatment 200ml, have stock?

    Good morning. In stock. Thank you.

BREEZY ★ [SKINFOOD] Peach Sake Pore BB Cream 30ml / SKIN FOOD /
BREEZY ★ [SKINFOOD] Peach Sake Pore BB Cream 30ml / SKIN FOOD /
Item Q&A
BREEZY ★ 30EA SET! [DERMAL Cosmetic] Dermal Collagen Essential Essential Mask 30EA / 38 kinds / Made
BREEZY ★ 30EA SET! [DERMAL Cosmetic] Dermal Collagen Essential Essential Mask 30EA / 38 kinds / Made
Item Q&A
  • Question : Inquiry related delivery from wgw****May 21, 2018

    Why Do not ship to malaysia ?

    MYMalaysia

    Answer : [Re] Inquiry related delivery from wgw****

    Good morning. Delivery country modified. Now available. Thank you.

BREEZY ★ [Ryo] Hambit Concentrated Oil Treatment 180ml / Amorepacific /
BREEZY ★ [Ryo] Hambit Concentrated Oil Treatment 180ml / Amorepacific /
Item Q&A
  • Question : Have stock?Mar 25, 2018

    Have stock?

    HKHong Kong

    Answer : [Re] Have stock?

    HELLO. SORRY. THIS item IS DISCOUNTINUED. THANK YOU!

[BREEZY] ★ [MISSHA] Lighting Tone Up Base 20ml
[BREEZY] ★ [MISSHA] Lighting Tone Up Base 20ml
Item Q&A
  • Question : 收貨時間Mar 19, 2018

    請問什麼時候會收到貨?謝謝

    TWTaiwan

    Answer : [Re] 收貨時間

    Good morning. When ordering before 10:00 am, I will be shipped the same day. Thank you.

BREEZY ★ [Missha] M Magic Cushion SPF50+ PA+++ / M Magic Cushion Moisture SPF50+ PA+++ / Refill / Ma
BREEZY ★ [Missha] M Magic Cushion SPF50+ PA+++ / M Magic Cushion Moisture SPF50+ PA+++ / Refill / Ma
Item Q&A
  • Question : Inquiry related delivery from ane****Mar 12, 2018

BREEZY ★ 1+1+1  [MAMONDE] Creamy Tint Color Balm  3ea / Light /  Intense / Intense_Velvet 2.5g
BREEZY ★ 1+1+1 [MAMONDE] Creamy Tint Color Balm 3ea / Light / Intense / Intense_Velvet 2.5g
Item Q&A
  • Question : 10 MAMONDENov 28, 2017

BREEZY ★ [IOPE] Air Cushion XP Intense Cover /
BREEZY ★ [IOPE] Air Cushion XP Intense Cover /
Item Q&A
  • Question : Inquiry for the item from hon****Aug 23, 2017

    Is this help on cover the pores? Which color is normally choose? Could you advise on the color?

    Answer : [Re] Inquiry for the item from hon****

    Good morning. Matt is most effective. N21 or w21 is the most used. Thank you.