Buy Global
Buy Global South KoreaKR
POWER 90% 6,202 Fellows Join Fellow

Q&A board

Available
Monday to Friday: 9:00 am - 6:00 pm
Saturday: 9:00 am to 1:00 pm
Sundays and holidays: Closed
Q & A Lists
Item Question & Answer
VOTO Cook Processor VTCM01 Multi Blender Mixer Juicer Extractor
VOTO Cook Processor VTCM01 Multi Blender Mixer Juicer Extractor
Item Q&A
  • Question : 배송 관련 sinkyoon님의 문의입니다Apr 26, 2022

    언제쯤 배송이 될까요? 4/14일 주문헀는데 여전히 배송준비중이라고 되어 있어서 문의 드립니다.

    South KoreaSouth Korea

    Answer : [Re] 배송 관련 sinkyoon님의 문의입니다

    Dear customer
    Thank you for contacting and apologize for the inconvenience caused to you.

    We do not find your order number and name.
    If you place order on our store, you should leave the message on your "MYQ10" page so that we can find your order number and correct your full name.

    The URL is " Qoo10.sg Login>My Qoo10>Shopping List>Recent Orders"
    Because this window is Q and A board.

    Thank you for your patience collaboration.
    Best Regards

Roche Accu-Chek Active GU w Test Strips for Blood Pressure Monitor
Roche Accu-Chek Active GU w Test Strips for Blood Pressure Monitor
Item Q&A
  • Question : 상품 관련 hnet7771님의 문의입니다.Mar 23, 2022

    테스트지가 하나도 포함되어 있지 않습니다 충전선도 없고요 쓰던거 주신거 아닌가요?

    South KoreaSouth Korea

    Answer : [Re] 상품 관련 hnet7771님의 문의입니다.

    안녕하세요 고미송 고객님. 저희가 판매하는 모든 제품은 정품이고 새상품입니다. 아큐첵코리아에서 이제부터 Gu에는 시험지가 포함이 안된다고 합니다. 저희도 현재 상세페이지 수정중에 있습니다.

    Question : [Re] 상품 관련 hnet7771님의 문의입니다.

    참고해주세요

    Answer : [Re] 상품 관련 hnet7771님의 문의입니다.

    그러면 반품하겠습니다

    Question : [Re] 상품 관련 hnet7771님의 문의입니다.

    Dear customer
    Thank you for contacting and apologize for the inconvenience caused to you.

    We do not find your order number and name.
    If you place order on our store, you should leave the message on your "MYQ10" page so that we can find your order number and correct your full name.

    The URL is " Qoo10.sg Login>My Qoo10>Shopping List>Recent Orders"
    Because this window is Q and A board.

    Thank you for your patience collaboration.
    Best Regards

    Answer : [Re] 상품 관련 hnet7771님의 문의입니다.

    네 우선 아래 경로로 들어오셔서 반품의사를 기입해주세요

    Question : [Re] 상품 관련 hnet7771님의 문의입니다.

    Qoo10.sg Login>My Qoo10>Shopping List>Recent Orders"
    Because this window is Q and A board.

    Answer : [Re] 상품 관련 hnet7771님의 문의입니다.

    미송님

KitchenArt PK-1708B 1.7L Electric Kettle Glass port
KitchenArt PK-1708B 1.7L Electric Kettle Glass port
Item Q&A
SMART MOM MultiCOOK EG-001 Electric Barbecue Grill Oven Air fryer
SMART MOM MultiCOOK EG-001 Electric Barbecue Grill Oven Air fryer
Item Q&A
  • Question : Inquiry related delivery from gunnarsenDec 29, 2021

    Can this be sent to United Kingdom (UK)? Thanks Gordon Gunnarsen

    United KingdomUnited Kingdom

    Answer : [Re] Inquiry related delivery from gunnarsen

    Hello
    Thank you for inquiry,
    This can be used in your Singapore.
    The power is 220-240 volt.
    The plug is EU type.
    If you need transformer plug, the URL is.
    https://www.qoo10.sg/g/616434988
    Have nice day.

    Question : [Re] Inquiry related delivery from gunnarsen

    Pls check this

Samsung NEW SHP-DP960 Plus Digital Door Lock
Samsung NEW SHP-DP960 Plus Digital Door Lock
Item Q&A
  • Question : 상품 관련 azureizumi님의 문의입니다.Dec 09, 2021

  • Question : 배송 관련 windchris님의 문의입니다.Dec 09, 2021

    배송 언제 시작하나요?
    언능받고싶어요
    발송되면 국내배송이라 1-2일 후에 받는거죠?

    South KoreaSouth Korea

    Answer : [Re] 배송 관련 windchris님의 문의입니다.

    Dear customer
    Thank you for contacting and apologize for the inconvenience caused to you.

    We do not find your order number and name.
    If you place order on our store, you should leave the message on your "MYQ10" page so that we can find your order number and correct your full name.

    The URL is " Qoo10.sg Login>My Qoo10>Shopping List>Recent Orders"
    Because this window is Q and A board.

    Thank you for your patience collaboration.
    Best Regards

    Question : [Re] 배송 관련 windchris님의 문의입니다.

    Qoo10.sg Login>My Qoo10>Shopping List>Recent Orders

    Answer : [Re] 배송 관련 windchris님의 문의입니다.

    Qoo10.sg Login>My Qoo10>Shopping List>Recent Orders

    Question : [Re] 배송 관련 windchris님의 문의입니다.

    Dear Customer
    Thank you for contacting

    Your parcel is already sent to the sort center.
    We will ask them to ship the one urgently and update your tracking number in 1-2 business days.
    http://qfs.qxpress.asia/Customer/TraceParcels?TrackingNo=

    If the tracking number has not been updated after 2 days, please do not hesitate to contact us.

    Thank you for your patience collaboration.
    Best Regards

  • Question : 배송 관련 sety0310님의 문의입니다.Dec 06, 2021

    언제발송되나요?
    예정일은 12월4일인데 아직 미발송이네요.

    South KoreaSouth Korea

    Answer : [Re] 배송 관련 sety0310님의 문의입니다.

    Shipment picked up 2021-12-06 09:17:28

    Question : [Re] 배송 관련 sety0310님의 문의입니다.

    Dear Customer
    Thank you for contacting

    Your parcel is already sent to the sort center.
    We will ask them to ship the one urgently and update your tracking number in 1-2 business days.
    http://qfs.qxpress.asia/Customer/TraceParcels?TrackingNo=

    If the tracking number has not been updated after 2 days, please do not hesitate to contact us.

    Thank you for your patience collaboration.
    Best Regards

    Answer : [Re] 배송 관련 sety0310님의 문의입니다.

    6일에 픽업되었습니다 2-3일 기다리시면 받으실겁니다 감사합니다.

    Question : [Re] 배송 관련 sety0310님의 문의입니다.

    Dear customer
    Thank you for contacting and apologize for the inconvenience caused to you.

    We do not find your order number and name.
    If you place order on our store, you should leave the message on your "MYQ10" page so that we can find your order number and correct your full name.

    The URL is " Qoo10.sg Login>My Qoo10>Shopping List>Recent Orders"
    Because this window is Q and A board.

    Thank you for your patience collaboration.
    Best Regards

    Answer : [Re] 배송 관련 sety0310님의 문의입니다.

    Qoo10.sg Login>My Qoo10>Shopping List>Recent Orders

  • Question : 상품 관련 khy8629님의 문의입니다.Nov 18, 2021

    안녕하세요. 계속 질문드려 죄송합니다.
    현재 국내에서 팔고 있는 제품과 다른점이 있다면 무엇인가요?
    현재 국내에서는 품절이라 구하기 힘든데 여기에는 재고수가 많아서요!
    감사합니다.

    South KoreaSouth Korea

    Answer : [Re] 상품 관련 khy8629님의 문의입니다.

    안녕하세요 동일상품이니 안심하셔도 됩니다. 저희가 미리 선점해둔 상품입니다.

  • Question : 상품 관련 khy8629님의 문의입니다.Nov 18, 2021

    안녕하세요. 구입했을경우 설치비 관련 등 어떻게 진행하고 계신지 문의 드립니다. 감사합니다.

    South KoreaSouth Korea

    Answer : [Re] 상품 관련 khy8629님의 문의입니다.

    네 설치비는 따로 인스톨러에게 받으시면 됩니다. 저희는 판매만 합니다

+View all Notice, FAQ, Q&A >>
Philips Gopure GP5611 GP5612 Car Air Purifier
Philips Gopure GP5611 GP5612 Car Air Purifier
Item Q&A
  • Question : 배송 관련 mild9900님의 문의입니다.Nov 29, 2021

NUC SV-410MK Premium Vacuum Blender Juice Mixer Extractor
NUC SV-410MK Premium Vacuum Blender Juice Mixer Extractor
Item Q&A
Black  Decker 3.6V Cordless Screwdriver AS36LN
Black Decker 3.6V Cordless Screwdriver AS36LN
Item Q&A
Lequip Korea LD-918BH 8 Tray Food Dehydrator Warmer
Lequip Korea LD-918BH 8 Tray Food Dehydrator Warmer
Item Q&A
  • Question : 배송 관련 jung202ho님의 문의입니다.Oct 18, 2021

    언제 배송 되나요?

    South KoreaSouth Korea

    Answer : [Re] 배송 관련 jung202ho님의 문의입니다.

    Dear customer
    Thank you for contacting and apologize for the inconvenience caused to you.

    We do not find your order number and name.
    If you place order on our store, you should leave the message on your "MYQ10" page so that we can find your order number and correct your full name.

    The URL is " Qoo10.sg Login>My Qoo10>Shopping List>Recent Orders"
    Because this window is Q and A board.

    Thank you for your patience collaboration.
    Best Regards

    Question : [Re] 배송 관련 jung202ho님의 문의입니다.

    The URL is " Qoo10.sg Login>My Qoo10>Shopping List>Recent Orders"
    Because this window is Q and A board.

    Answer : [Re] 배송 관련 jung202ho님의 문의입니다.

    The URL is " Qoo10.sg Login>My Qoo10>Shopping List>Recent Orders"
    Because this window is Q and A board.

  • Question : 배송 관련 spirite0225님의 문의입니다.Sep 13, 2021

    언제 배송 될까요? 국내 배송인데 추석전에 받아 볼수 있을까요?

    South KoreaSouth Korea

    Answer : [Re] 배송 관련 spirite0225님의 문의입니다.

    Dear customer
    Thank you for contacting and apologize for the inconvenience caused to you.

    We do not find your order number and name.
    If you place order on our store, you should leave the message on your "MYQ10" page so that we can find your order number and correct your full name.

    The URL is " Qoo10.sg Login>My Qoo10>Shopping List>Recent Orders"
    Because this window is Q and A board.

    Thank you for your patience collaboration.
    Best Regards

    Question : [Re] 배송 관련 spirite0225님의 문의입니다.

    The URL is " Qoo10.sg Login>My Qoo10>Shopping List>Recent Orders"

    Answer : [Re] 배송 관련 spirite0225님의 문의입니다.

    여기로 남겨주시겠어요 ?

  • Question : 배송 관련 sharks99님의 문의입니다Sep 07, 2021

    배송이 왜이렇게 안되죠? 빨리좀 해주세여

    South KoreaSouth Korea

    Answer : [Re] 배송 관련 sharks99님의 문의입니다

    네 안녕하세요 이상호 고객님건은 이미 출고가 되었습니다. 곧 받으실겁니다.

    Question : [Re] 배송 관련 sharks99님의 문의입니다

    송장번호 : USP175298795

  • Question : 상품 관련 ksinna님의 문의입니다.Sep 06, 2021

    라큅LD 918BH 주문해서 받았는데 후하이팬 2종선물이 안왔어요~ 그리고 8단 트레이 칸칸 밑이 받힘댜는 없는건가요??

    South KoreaSouth Korea

    Answer : [Re] 상품 관련 ksinna님의 문의입니다.

    안녕하세요 주문번호를 불러주시겠어요? 따로 사은품은 없습니다

  • Question : 상품 관련 kjh479님의 문의입니다Aug 29, 2021

    옵션에는 8단이라고 나와있는데 8단을 장바구니에 넣으면 투명으로 6단이라고 나옵니다.
    정확히 배송가능한 제품이 무엇인가요?

    South KoreaSouth Korea

    Answer : [Re] 상품 관련 kjh479님의 문의입니다

    안녕하세요 BH 모델은 제조사 단종모델이고, 새로운 모델 LD-918BT/투명 6단(일반4+하이2)로 배송이 됩니다. 감사합니다

Gateman G-Swipe Digital Door Lock LED Touch Key Pad
Gateman G-Swipe Digital Door Lock LED Touch Key Pad
Item Q&A
  • Question : 商品関連free001様のお問い合わせです。Oct 06, 2021

    この注文で remote set を複数購入することは可能でしょうか?

    JapanJapan

    Answer : [Re] 商品関連free001様のお問い合わせです。

    Hi Pls send us the picture we can check?

[Hamilton Beach] Brunch Maker Dual 25490 brunch master sandwitch egg murffin Non-stick coating
[Hamilton Beach] Brunch Maker Dual 25490 brunch master sandwitch egg murffin Non-stick coating
Item Q&A
Gateman FINGUS Fingerprint Digital Door Lock LED Touch Key Pad
Gateman FINGUS Fingerprint Digital Door Lock LED Touch Key Pad
Item Q&A
  • Question : 來自loren7959會員的商品咨詢。Sep 29, 2021

  • Question : 來自shliu6會員的商品咨詢。Aug 10, 2020

    can use samsung key tags?

    TaiwanTaiwan

    Answer : [Re] 來自shliu6會員的商品咨詢。

    Dear
    This is gateman door lock.
    You can use this tag.
    https://qoo.tn/BFsxBX/Q101150318

    Thanks

  • Question : 關於商品shliu6會員的咨詢Aug 10, 2020

    Fingus 是 WF20的升級版本? 功能是否一樣? 謝謝

    Fingus is an upgraded version of WF20? Is the function the same? Thank you

    TaiwanTaiwan

    Answer : [Re] 關於商品shliu6會員的咨詢

    Dear
    The Fingus is the upgraded version from WF20. the function is also upgraded.
    Tahnks

Samsung NEW SHP-DP951 Digital Door Lock Pull from Outside
Samsung NEW SHP-DP951 Digital Door Lock Pull from Outside
Item Q&A
  • Question : 배송 관련 think159님의 문의입니다.Sep 04, 2021

    반갑습니다.
    제품 구입했는데 언제 배송이되는지 문의합니다.

    South KoreaSouth Korea

    Answer : [Re] 배송 관련 think159님의 문의입니다.

    Dear customer
    Thank you for contacting and apologize for the inconvenience caused to you.

    We do not find your order number and name.
    If you place order on our store, you should leave the message on your "MYQ10" page so that we can find your order number and correct your full name.

    The URL is " Qoo10.sg Login>My Qoo10>Shopping List>Recent Orders"
    Because this window is Q and A board.

    Thank you for your patience collaboration.
    Best Regards

    Question : [Re] 배송 관련 think159님의 문의입니다.

    마이큐텐에서 남져주세요

  • Question : 배송 관련 bada5090님의 문의입니다.Sep 03, 2021

  • Question : 배송 관련 bada5090님의 문의입니다.Sep 03, 2021

  • Question : 배송 관련 bada5090님의 문의입니다.Sep 03, 2021

  • Question : 상품 관련 rosa0303725님의 문의입니다.Aug 09, 2021

◆Big Sale Event◆Fabita JOHN TOMS New JSK-16005 Smart Professional Robot Vacuum Cleaner
◆Big Sale Event◆Fabita JOHN TOMS New JSK-16005 Smart Professional Robot Vacuum Cleaner
Item Q&A
  • Question : 배송 관련 vhehthddl32님의 문의입니다.Aug 11, 2021

[Closca Fuga Spain] ◆Sale Event◆New Foldable Design Closca Fuga Bicycle Helmet / Visor / Reddot Award Eurobike Award
[Closca Fuga Spain] ◆Sale Event◆New Foldable Design Closca Fuga Bicycle Helmet / Visor / Reddot Award Eurobike Award
Item Q&A
Samsung NEW Smart Digital Door Lock SHP-DP751
Samsung NEW Smart Digital Door Lock SHP-DP751
Item Q&A
  • Question : 배송 관련 kwghalbae님의 문의입니다.Aug 06, 2021

    오늘 결제하면 3일안에.도착을 할까요? 국내에서 보내주시는거지요?

    South KoreaSouth Korea

    Answer : [Re] 배송 관련 kwghalbae님의 문의입니다.

    Dear Customer
    Thank you for inquiry,
    Item would be dispatched in 1 - 3 processing working days after payment confirmed.
    It will reach you in about 4 - 6 Business days.
    Excluded holidays and weekend.
    Really thanks

    Question : [Re] 배송 관련 kwghalbae님의 문의입니다.

    네 국내에서 배송됩니다

Lequip NEW D5 Plus Food Dehydrator Warmer Sterilization Deodorization
Lequip NEW D5 Plus Food Dehydrator Warmer Sterilization Deodorization
Item Q&A
Cuisinart GR-4NKR Electric Grill Meat Griddler Removable Plates Integrated
Cuisinart GR-4NKR Electric Grill Meat Griddler Removable Plates Integrated
Item Q&A
  • Question : Inquiry for the item from ellensi_r_cMay 22, 2021

    Hi, do you sell the waffle plate separately?

    IndonesiaIndonesia

    Answer : [Re] Inquiry for the item from ellensi_r_c

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=682139482

    Question : [Re] Inquiry for the item from ellensi_r_c

    Here

  • Question : 배송 관련 likedonuts님의 문의입니다.Feb 17, 2021