You can leave inquiries about item, delivery, cancel/refund or other questions.
10 days have passed from my purchase .There're no tracking information at all.Answer me why ?
Dear Customer,We expect the delivery in 3-4 business days.https://www.logistics.dhl/au-en/home/tracking/tracking-ecommerce.html?tracking-id=RX136333484DE
I live in Korea. How long will it take to ship?
Dear Customer,Delivery will take 6-8 business days.
What's the expiry date for this item?
Dear Customer,Unfortunately, we are unable to provide specific expiry dates as our products are sourced from a variety of production batches. We do however guarantee that all of our products are fresh and well within expiry dates
HI didn't expect to get this order can we stop this stopping it delivery and have a refund or keep the credit for another of your product?Thank you for your understandingFabio
Dear Customer,Your order is already in transit and we are unable to cancel it at this point https://trackings.post.japanpost.jp/services/srv/search/direct?locale=en&reqCodeNo1=RD212659334SEhttps://trackings.post.japanpost.jp/services/srv/search/direct?locale=en&reqCodeNo1=RD212660099SEhttps://trackings.post.japanpost.jp/services/srv/search/direct?locale=en&reqCodeNo1=RD212660505SE
Dear Customer,Shipping is free of cost.
Elizabeth Arden Green Tea Revitalize EDT Spray 100ml 請問這還有貨嗎? 能夠寄台灣嗎?
Dear Customer,We are in stock as of now. You can place the order.
can you tell me when was the date of perfume made??
We are unable to confirm the Expiration / Manufacturing Date / Batch Code as it differs from product to product.However, we can confirm that all our products are well under the Expiration date.
주문하면 수령까지 얼마나걸릴까요?
Dear Customer, Delivery usually takes 6-10 Business days
관세와 부가세는 별도로 제가 지불해야되나요? 아니면 포함인가요?
Dear Customer,Shipping is free of cost and customs charge please with the customs department.
관세 포함가격아닌가요? 관세 12,490원 내라는데 제가 내야하나요?
Dear Customer . The shipping charges are included in the price. For customs charges we request you to kindly contact your customs as it varies from country to country.