Q&A board

Q & A Lists
Item Question & Answer
Used Original Samsung Galaxy Note FE Smartphone 64GB A Grade
Used Original Samsung Galaxy Note FE Smartphone 64GB A Grade
Item Q&A
MILRE Digital Smart Door lock Key Less Touch MI-450S
MILRE Digital Smart Door lock Key Less Touch MI-450S
Item Q&A
CUCKOO Rice Cooker CRP-CHRN1080FS IH Electric Pressure 10cup / CRP-CHRN1080FS
CUCKOO Rice Cooker CRP-CHRN1080FS IH Electric Pressure 10cup / CRP-CHRN1080FS
Item Q&A
  • Question : Inquiry for the item from bbj****Jan 15, 2019

    혹시 110v 인가요?

    CACanada

    Answer : [Re] Inquiry for the item from bbj****

    당점의 상품에 관심을 가져주셔서 감사합니다.
    죄송하지만, 이 상품은 220V 제품입니다.
    감사합니다.

CUCKOO IH CRP-HLF1060SR Electric Pressure Rice Cooker quick regular for 10people
CUCKOO IH CRP-HLF1060SR Electric Pressure Rice Cooker quick regular for 10people
Item Q&A
  • Question : Inquiry for the item from bbj****Jan 09, 2019

    100볼트 가능한가요? 트랜스 없이.

    CACanada

    Answer : [Re] Inquiry for the item from bbj****

    Hi, Customer.
    This product is 220V product.

CUCKOO Rice Cooker IH Electric Pressure 10CUP CRP-AHP1010FS
CUCKOO Rice Cooker IH Electric Pressure 10CUP CRP-AHP1010FS
Item Q&A
  • Question : Inquiry for the item from bbj****Jan 09, 2019

    100V is available?

    CACanada

    Answer : [Re] Inquiry for the item from bbj****

    Hi, Customer.
    This product is 220V product.

Music JJ Project-[Verse 2] 2nd Album Random Ver. CD+Poster On+Booklet Boy Group KPOP
Music JJ Project-[Verse 2] 2nd Album Random Ver. CD+Poster On+Booklet Boy Group KPOP
Item Q&A
★Sony★ Portable Speaker / ZS-PE60 / CD Player / USB Memory / FM AM RADIO / AUX Audio
★Sony★ Portable Speaker / ZS-PE60 / CD Player / USB Memory / FM AM RADIO / AUX Audio
Item Q&A
[Exports Set]LG Wine Smart F480 / T480 Flip Phone With Android v4.4 KitKat /mobile phone
[Exports Set]LG Wine Smart F480 / T480 Flip Phone With Android v4.4 KitKat /mobile phone
Item Q&A
  • Question : 상품 관련 244****님의 문의입니다Dec 21, 2018

    Is it brand new?
    and Can it be used for all of telecom company(KT, SKT, LGU+) in korea?

    AUAustralia

    Answer : [Re] 상품 관련 244****님의 문의입니다

    We are selling used phone dear. Thank you.

  • Question : About itemDec 04, 2017

    This phone already unlocked for worldwide use?

    Answer : [Re] About item

    Yeah.

Blueair 400 Series Original Replacement Particle Filter  / Smokestop Filter   for the 400 Series Air
Blueair 400 Series Original Replacement Particle Filter / Smokestop Filter for the 400 Series Air
Item Q&A
  • Question : 배송 관련 sun****님의 문의입니다.Dec 14, 2018

    주문한지 한달이 지났는데 아직도 배송이 안되었네요.
    너무하네요. 빨리 배송해주세요.

    KRSouth Korea

    Answer : [Re] 배송 관련 sun****님의 문의입니다.

    Dear Customer,
    We are sorry for being late and We tried all our best but we could not find the item on time to send you. Please cancel the order. I do apoligize. Thank you.

BRAUN Mq745 Hand Blender Silver color / Stainless Steel / bubble Mixer / Hand Blender / Brown Mq745
BRAUN Mq745 Hand Blender Silver color / Stainless Steel / bubble Mixer / Hand Blender / Brown Mq745
Item Q&A
  • Question : 關於商品260****會員的咨詢Dec 10, 2018

    What is it’s Voltage?100V、110V or 220V?And is it aplicable for Taiwan?

    TWTaiwan

    Answer : [Re] 關於商品260****會員的咨詢

    220V.

SAMSUNG Galaxy Gear S3 Used A-GRARD Frontier SM-R765/ S3 Classic SM-R775  / Smart Watch with Wi-Fi
SAMSUNG Galaxy Gear S3 Used A-GRARD Frontier SM-R765/ S3 Classic SM-R775 / Smart Watch with Wi-Fi
Item Q&A
  • Question : 關於商品chi****會員的咨詢。Dec 09, 2018

    Is the product used?

    TWTaiwan

    Answer : [Re] 關於商品chi****會員的咨詢。

    Yes.

  • Question : 關於商品s12****會員的咨詢。Nov 21, 2018

    When will the product be received?

    TWTaiwan

    Answer : [Re] 關於商品s12****會員的咨詢。

    Item was sent and you will get it soon. Thank you.

  • Question : 關於運送s12****會員的咨詢。Nov 20, 2018

    請問我今天訂何時收到產品?

    TWTaiwan

    Answer : [Re] 關於運送s12****會員的咨詢。

    I am sorry but can you please send me in English? Thank you.

  • Question : 關於商品s12****會員的咨詢。Nov 20, 2018

    請問產品是新的嗎?還是展示品

    TWTaiwan

    Answer : [Re] 關於商品s12****會員的咨詢。

    I am sorry but can you please send me in English? Thank you.

  • Question : 상품 관련 iyp****님의 문의입니다.Nov 06, 2018

+View all Notice, FAQ, Q&A >>
★Exports set★ Samsung Galaxy Note 5  32GB A or B Grade Unlocked 100% original device
★Exports set★ Samsung Galaxy Note 5 32GB A or B Grade Unlocked 100% original device
Item Q&A
  • Question : Inquiry for the item from Sat****Dec 05, 2018

    Brandnew or used ?

    SGSingapore

    Answer : [Re] Inquiry for the item from Sat****

    It is used phone. Thank you.

  • Question : 261****會員的咨詢Nov 13, 2018

    how long is the warranty period?

    TWTaiwan

    Answer : [Re] 261****會員的咨詢

    I'm in Taiwan, so I wandering to know does warranty effect in Taiwan as well.

    Question : [Re] 261****會員的咨詢

    There is no international warranty. Thank you.

  • Question : 商品関連tae****様のお問合せです。Feb 22, 2018

    일본어도 사용할 수 있습니까?

    Sim Free입니까?

    JPJapan

    Answer : [Re] 商品関連tae****様のお問合せです。

    Dear Customer,
    you can use everywhere and it is unlocked phone.
    Thank you.

  • Question : 상품 관련 woo****님의 문의입니다.Jan 13, 2018

  • Question : 상품 관련 yg0****님의 문의입니다.Nov 21, 2017

    한국어버전인가요?

    Answer : [Re] 상품 관련 yg0****님의 문의입니다.

    Please contact to 010 4266 8636.
    Thank you.

+View all Notice, FAQ, Q&A >>
LG 31MU97 IPS Digital Cinema 10-bit 4K 4096x2160 31 inch LED Monitor  LG 31MU97 IPS Digital Cinema 10-bit 4K 4096x2160 31 inch LED Monitor
LG 31MU97 IPS Digital Cinema 10-bit 4K 4096x2160 31 inch LED Monitor LG 31MU97 IPS Digital Cinema 10-bit 4K 4096x2160 31 inch LED Monitor
Item Q&A
LEGO 10822 DUPLO Sofia the First Magical Carriage Construction Set By Lego Korea
LEGO 10822 DUPLO Sofia the First Magical Carriage Construction Set By Lego Korea
Item Q&A
  • Question : 10820 or 10822 ?Nov 23, 2018

    10820 or 10822 ?

    TWTaiwan

    Answer : [Re] 10820 or 10822 ?

    Let me check it for you. Thank you.

Galaxy S7 / S7 edge Original Used Phone Product condition A or B Grade
Galaxy S7 / S7 edge Original Used Phone Product condition A or B Grade
Item Q&A
  • Question : 배송 관련 sun****님의 문의입니다.Nov 18, 2018

    한국내 배송은 배송비가 어찌 돼나요?

    KRSouth Korea

    Answer : [Re] 배송 관련 sun****님의 문의입니다.

    DEAR CUSTOMER.
    NORMALLY DELIVERY TIME IS 7 BUSINESS DAYS.
    PLEASE KINDLY ENDURE LITTLE MORE TIME.
    WE WILL MAKE IT WITH HASTY.
    THANK YOU.

  • Question : where is my itemAug 27, 2018

    123158781 Galaxy S7 / S7 edge Original Used Phone Product condition A or B Grade US$142.40 US$22.30
    Total US$164.70
    Close Print

    qoo10 operator said i will receive a confirmation call from you that u will sent my phone after 1 and half month why u didn't call refund my money
    78533969 Payment Date : Jul 17, 2018
    Customer Name : gabriel
    Purchase List
    Shop Title Price(Qty) Contact
    daese US$164.70
    (1 Details) skwd1234@naver.com
    Total Payment : US$164.70
    Cart Discount US$0.00
    Use Q·account US$0.00
    Payment Method VISA/MasterCard
    Payment Amount US$164.70

    SGSingapore

    Answer : [Re] where is my item

    Sorry but please let me know your case again and I will solve it for you.

  • Question : where is my handphoneAug 25, 2018

    where is my handphone

    SGSingapore

    Answer : [Re] where is my handphone

    We are trying to send you this week. Thank you..

  • Question : samsung s7Aug 25, 2018

    u tell me next week i paid since july 17 auguguust why u never sent the phone if u can't sent the phone refund the money

    SGSingapore

    Answer : [Re] samsung s7

    how bout other phone is it available?

    Question : [Re] samsung s7

    halo

    Answer : [Re] samsung s7

    Dear Customer
    Good day to you

    We're sorry for the inconvenience caused.

    We will ask the team in charge to look into this seller's account.
    If the seller doesn't take any action after 2-3days even our team in charge push and advise him/her to send out the item, you'd better cancel the order for the refund to avoid any more delay.
    In order for you to cancel the order, kindly check the follwing as you can cancel the order when the status is on request.
    My Qoo10 > Cancel/Refund > select cart no. and apply cancellation.

    We are sorry for the inconvenience caused.

    Best Regards,
    Qoo10.

    Question : [Re] samsung s7

    We are trying to send you this week. Thank you..

  • Question : Inquiry related delivery from gab****Aug 16, 2018

    where is my phone i paid since 17 july if ucant sent refund the money

    SGSingapore

    Answer : [Re] Inquiry related delivery from gab****

    Where is my phone ipaid since 17july usaid diente when can i recieve it if IT is good i willorderagain Ehen Cannes irecieve mys7

    Question : [Re] Inquiry related delivery from gab****

    Yes, you will get item next week. Thank

    Answer : [Re] Inquiry related delivery from gab****

    where is my handphone i get my item next week of next year is it

    Question : [Re] Inquiry related delivery from gab****

    where is my handphone i get my item next week of next year is it

    Answer : [Re] Inquiry related delivery from gab****

    We are trying to send you this week. Thank you..

+View all Notice, FAQ, Q&A >>
LEGO Friends 41017 Squirrels Tree House Set New In Box Sealed #41017
LEGO Friends 41017 Squirrels Tree House Set New In Box Sealed #41017
Item Q&A
Used Samsung Galaxy Note 8 Smartphone 64GB / 256GB
Used Samsung Galaxy Note 8 Smartphone 64GB / 256GB
Item Q&A
  • Question : 상품 관련 lky****님의 문의입니다.Nov 13, 2018

  • Question : note8Oct 15, 2018

    Can NOT E8 use Chinese Internet in mainland China?

    CNChina

    Answer : [Re] note8

    I am not sure.

    Question : [Re] note8

    What version of note8 is it?

    Answer : [Re] note8

    Let me check it with my boss. Thank you.

  • Question : 關於商品sim****會員的咨詢。Sep 16, 2018

    Hello, my questions are :
    1. Is the phone unlocked to be used internationally, even in latin America?
    2. The used phone that I want to buy is in excelent condition in its aspect, appearance and functions? Because I can not see the real picture of the cellphones, and you have so much quantity of cell phone, how can I ensure that I will get a excellent or almost 90% new or lower or the cell phone with broke screen ??
    3. Why the price for 64 gb and 256 gb are the same?
    Thank you so much for helping me.

    TWTaiwan

    Answer : [Re] 關於商品sim****會員的咨詢。

    Please check in description below.

Philips New GoPure SlimLine 210 Air Cleaner for Car Use / Filter Type / Finedust 99.9% Removal / Car Air Purifier / Triple HEPA Filter System / Philips Select Filter [Free Shipping]
Philips New GoPure SlimLine 210 Air Cleaner for Car Use / Filter Type / Finedust 99.9% Removal / Car Air Purifier / Triple HEPA Filter System / Philips Select Filter [Free Shipping]
Item Q&A
  • Question : Shipping to USAOct 31, 2018

pokemon XY character rag doll 12cm/20cm/30cm Pikachu
pokemon XY character rag doll 12cm/20cm/30cm Pikachu
Item Q&A
  • Question : Shipping to USAOct 31, 2018

LG CFV-260 Quick Cover Touch Enabled Flip Case For LG V20
LG CFV-260 Quick Cover Touch Enabled Flip Case For LG V20
Item Q&A
Dremel 4000 -6/50 Rotary Corded Tool Comes with 65 accessories
Dremel 4000 -6/50 Rotary Corded Tool Comes with 65 accessories
Item Q&A
  • Question : 상품 관련 syr****님의 문의입니다.Oct 18, 2018

    사진에 있는것 모두 포함인가요?
    220V 인가요?

    KRSouth Korea

    Answer : [Re] 상품 관련 syr****님의 문의입니다.

    포함이고, 이 제품은 220v입니다. 감사합니다.

APPLE iPhone 6 / 6plus 16gb 64GB Unlocked 4G LTE Smartphone  (Unlocked Used Very good condition) A G
APPLE iPhone 6 / 6plus 16gb 64GB Unlocked 4G LTE Smartphone (Unlocked Used Very good condition) A G
Item Q&A
Canon EF 40mm f/2.8 STM 0.98 ft/0.3m Pancake Lens _ white  black
Canon EF 40mm f/2.8 STM 0.98 ft/0.3m Pancake Lens _ white black
Item Q&A
  • Question : 배송 관련 dpw****님의 문의입니다.Sep 14, 2018

    언제쯤 출발하나요? 3일안에 도착한다고 적혀있는데 ㅠㅠ

    KRSouth Korea

    Answer : [Re] 배송 관련 dpw****님의 문의입니다.

    평균 배송기간은 최대와 최소의 중간이기 때문에 제품마다 배송기간이 다릅니다.
    오늘 주문건을 확인하고 배송준비중이니, 화요일~수요일정도에 배송될 것으로 예상됩니다.
    감사합니다.

    Question : [Re] 배송 관련 dpw****님의 문의입니다.

    빠른 배송 부탁드려요 ㅠㅠ

    Answer : [Re] 배송 관련 dpw****님의 문의입니다.

    저희도 빠른 배송을 하고싶습니다만, 간간히 재고가 없는 제품도 있는지라..렌즈는 새로 발주를 해서 최소 도착까지 2일정도는 소요됩니다.
    도착하는대로 출고하도록 하겠으니 조금만 더 기다려주세요.
    감사합니다.

[DERMATIX ULTRA] DERMATIX ULTRA 15g  ADVANCED Scar Gel / REDUCTION TREATMENT WOUNDS MADE IN USA /
[DERMATIX ULTRA] DERMATIX ULTRA 15g ADVANCED Scar Gel / REDUCTION TREATMENT WOUNDS MADE IN USA /
Item Q&A
  • Question : 배송일 문의Sep 14, 2018

[WASABI MANGO] ZEN U550 UHDTV 3840X2160 (UHD 4K) 60Hz
[WASABI MANGO] ZEN U550 UHDTV 3840X2160 (UHD 4K) 60Hz
Item Q&A
  • Question : モデルチェンジ後の新製品についてSep 13, 2018

    今年に入りわさびマンゴーから新製品が続々と出ています、登録お願いいたします
    55
    ZEN U550 UHDTV Palette i20
    65
    ZEN UN650 UHDTV Palette i20
    75
    ZEN U750 UHDTV i20 Ultra Slim
    79
    ZEN U790 UHDTV i20
    86
    ZEN U860 UHDTV Palette

    JPJapan

    Answer : [Re] モデルチェンジ後の新製品について

    Thank you for informing us.
    Do you have a site in English?

Korea Electric Mat, Free Volt Electric Plate, Pad 135x180cm
Korea Electric Mat, Free Volt Electric Plate, Pad 135x180cm
Item Q&A
  • Question : Voltage in USSep 12, 2018