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Item Question & Answer
JAPAN ICHIRAN ramen straight thin noodle box (5 packs) 一蘭ラーメン
JAPAN ICHIRAN ramen straight thin noodle box (5 packs) 一蘭ラーメン
Item Q&A
  • Question : 배송 관련 jgm1102님의 문의입니다.Aug 30, 2020

    언제배송되나여?

    KRSouth Korea

    Answer : [Re] 배송 관련 jgm1102님의 문의입니다.

    Thank you for shopping with us.
    We will ship your order in 2-3 days.

    However please bear in mind that there has been a delay due to corona virus.

★FREE SHIPPING★ phiten TITANIUM CHAIN BRACE! Directly Shipped from Japan!
★FREE SHIPPING★ phiten TITANIUM CHAIN BRACE! Directly Shipped from Japan!
Item Q&A
  • Question : 배송 관련 cruise8526님의 문의입니다.Jul 25, 2020

    배송문의 했는데 코로나때문에 배송안된다고 말만하고
    감감 무소식이네요
    송장번호도 . 으로 등록 해놓고 배송된것처럼 등록만하고
    잠적했습니다.
    언능 답변주고 배송이 어려우면 판매를 하지마세요.

    KRSouth Korea

    Answer : [Re] 배송 관련 cruise8526님의 문의입니다.

    Thank you for your inquiry.
    We are sorry but in English please?

    Question : [Re] 배송 관련 cruise8526님의 문의입니다.

    The product I ordered is not being delivered.
    The tracking number is entered as “ . “ Are you kidding me??
    And I've been inquiring several times, and I haven't checked and answered, but this is really offensive.
    If delivery is not possible, please cancel the order. Right now!!!

    Answer : [Re] 배송 관련 cruise8526님의 문의입니다.

    Sorry to keep you waiting so long.
    We can confirm your order has been sent from our warehouse.
    It will take some time to reflect.
    Please wait for a while.

    https://www.qxpress.net/Customer/PopupTraceParcels?TrackingNo=USP162222749

    Question : [Re] 배송 관련 cruise8526님의 문의입니다.

    The tracking number you registered cannot be checked. I clicked on the link in your reply and found out that the number was incorrect. Is it true that you sent the delivery?

    Answer : [Re] 배송 관련 cruise8526님의 문의입니다.

    Yes it is true that we have sent your item but it might not be numbered yet at a facility.
    We apologize for the inconvenience this has caused. We appreciate your patience and understanding during these unusual times.

GRAPHICO★JAPAN No.1 Diet Supplements Nakatta Kotoni 2 bags of 60 bags なかったことに
GRAPHICO★JAPAN No.1 Diet Supplements Nakatta Kotoni 2 bags of 60 bags なかったことに
Item Q&A
  • Question : 상품 관련 seoyoungy님의 문의입니다.Jul 15, 2020

  • Question : 배송 관련 hsw****님의 문의입니다.Oct 25, 2019

  • Question : 배송 관련 llh****님의 문의입니다.Oct 20, 2019

    언제보내주시나요 배송안할거면 취소해주세요 10/3일날 주문했는데 아직도 안오는게 말이 되나요??

    KRSouth Korea

    Answer : [Re] 배송 관련 llh****님의 문의입니다.


    Thank you for inquiry. We are sorry to keep you waiting, after check, your order has been Arrived at the Departure Center on 21 Oct. You can see the status on the page below.
    If you have a question, please feel free to contact. Many Thanks,
    https://www.qoo10.com/gmkt.inc/CS/ShippingTrackingAPI.aspx?tno=800302087454&transcd=100000037&svc_nation_cd=US&contr_no=129884169&req_type=dLBuCDiFnU/73i9fUsqfBQ==&trans_direction=D&oversea_type=B&giosis_no=JPKR413774&start_nation_cd=JP&delivery_nation_cd=KR

    Question : [Re] 배송 관련 llh****님의 문의입니다.

    여기서 배송을 너무안해줘서 다른판매자가 판매하는상품을 또샀는데요 같은날통관걸리면 6개이상 못받는거 아닌가요??? 거기서 바로 배송해서 21일 같은날짜로 배송됫는데 못받을수도 있나요???

    Answer : [Re] 배송 관련 llh****님의 문의입니다.

    3일날주문했으니 3주째가 다되어가는데 기재되있는 평균배송일보다 훨씬늦었는데 책임져주시나요???

    Question : [Re] 배송 관련 llh****님의 문의입니다.

    3일날 주문했고 4일날 발송했다 처리 해서 취소가 안되서 취소 못했거든요??4일날발송처리 해놓고 21날발송하신거맞죠?

    Answer : [Re] 배송 관련 llh****님의 문의입니다.

    Question : [Re] 배송 관련 llh****님의 문의입니다.

    Answer : [Re] 배송 관련 llh****님의 문의입니다.

    Question : [Re] 배송 관련 llh****님의 문의입니다.

    Answer : [Re] 배송 관련 llh****님의 문의입니다.

    가능하다면 안겹치게 해주시고 겹쳐서 못받으면 다시 보내주세요

    Question : [Re] 배송 관련 llh****님의 문의입니다.

    확인해보니 KE0712 같은항공편인데 어떻게 해요

    Answer : [Re] 배송 관련 llh****님의 문의입니다.

    2주가 넘도록 발송도 안했으면서 발송처리해놔서 취소도 못하게 해놓고 어떻게 하실건가요

    Question : [Re] 배송 관련 llh****님의 문의입니다.


    Good day. We are sorry to keep you waiting. Could you check?

    https://www.qoo10.com/gmkt.inc/CS/ShippingTrackingAPI.aspx?tno=800302087454&transcd=100000037&svc_nation_cd=US&contr_no=129884169&req_type=dLBuCDiFnU/73i9fUsqfBQ==&trans_direction=D&oversea_type=B&giosis_no=JPKR413774&start_nation_cd=JP&delivery_nation_cd=KR

  • Question : 배송 관련 dev****님의 문의입니다.Oct 04, 2019

    일주일 전에 주문했는데 상품이 언제 배송되는지 확인해주세요.

    KRSouth Korea

    Answer : [Re] 배송 관련 dev****님의 문의입니다.

    Thank you for inquiry. We shipped your order already. Qxpress will issue tracking number. Please wait until then. We are grateful for your understanding. If you have any questions, please feel free to contact. Many Thanks,

  • Question : 배송 관련 vmf****님의 문의입니다.Sep 21, 2019

    배송일주일짼데 언제되나요

    KRSouth Korea

    Answer : [Re] 배송 관련 vmf****님의 문의입니다.

    Thank you for inquiry. Could you check following site? If you have any questions, please feel free to contact. Many Thanks,

    https://www.qoo10.com/gmkt.inc/CS/ShippingTrackingAPI.aspx?tno=800302084433&transcd=100000037&svc_nation_cd=US&contr_no=129576730&req_type=dLBuCDiFnU/73i9fUsqfBQ==&trans_direction=D&oversea_type=B&giosis_no=JPKR410302&start_nation_cd=JP&delivery_nation_cd=KR

+View all Notice, FAQ, Q&A >>
[1+1] ★QUEEN TAIWAN★ Kracie Lamellance Body Wash 4 types White/ Rose/ Aroma/ Oasis !
[1+1] ★QUEEN TAIWAN★ Kracie Lamellance Body Wash 4 types White/ Rose/ Aroma/ Oasis !
Item Q&A
  • Question : Inquiry related delivery from 211****Jun 05, 2020

    Hi, can you ship to Indonesia already?

    IDIndonesia

    Answer : [Re] Inquiry related delivery from 211****

    Thank you for inquiry. No we can't... Thank you

★BUY $40 FREE SHIPPING★ASAHI Muscular glucosamine 240 tablets for 90 days!!
★BUY $40 FREE SHIPPING★ASAHI Muscular glucosamine 240 tablets for 90 days!!
Item Q&A
  • Question : 배송 관련 ari****님의 문의입니다Apr 01, 2020

    주문번호 131482060 송장번호 확인부탁드립니다

    KRSouth Korea

    Answer : [Re] 배송 관련 ari****님의 문의입니다

    Thank you for inquiry. We are sorry, 240 tablets is discontinued. So can we cancel your order? We are grateful for your understanding. Many Thanks,

    Question : [Re] 배송 관련 ari****님의 문의입니다

    3.23에 주문했는데 일주일이 지난 지금에 와서야 품절얘기를 하면서 이해해줘서 고맙다니 어처구니가 없군. 취소해줘요..

    Answer : [Re] 배송 관련 ari****님의 문의입니다

    Thank you for reply. We are sorry, we will refund your order. It takes some time to reflect. Please wait until then. We are grateful for your understanding. Many Thanks,

  • Question : 배송 관련 ari****님의 문의입니다Mar 31, 2020

    주문번호 131482060

    송장번호 확인부탁드립니다

    KRSouth Korea

    Answer : [Re] 배송 관련 ari****님의 문의입니다

    Thank you for inquiry. We are sorry, 240 tablets is discontinued. So can we cancel your order? We are grateful for your understanding. Many Thanks,

  • Question : 배송 관련 ari****님의 문의입니다Mar 29, 2020

    주문번호 131482060

    송장번호 확인부탁드립니다

    KRSouth Korea

    Answer : [Re] 배송 관련 ari****님의 문의입니다

    Thank you for inquiry. We will check your order. Many Thanks,

  • Question : 섭취방법Jun 15, 2016

    Mall 에서는 하루에2~3알 240알(90일분)
    제품설명서에서는 하루에8알 어떤게맞는건가요?
    그리고 식전에먹는지 식후에먹는지요 ? 하루에몇번복용하는지 설명이좀부족합니다.

    Answer : [Re] 섭취방법

    문의해 주셔서 감사합니다.
    하루에 8알씩 드시는 거 맞습니다.
    섭취시간은 상관없습니다.감사합니다.

  • Question : のむJun 13, 2016

    1日 とうのみますか?

    Answer : [Re] のむ

    문의해 주셔서 감사합니다.
    하루에 8알씩 드시면 됩니다.감사합니다.

+View all Notice, FAQ, Q&A >>
★Lowest price★Height Supplements Calcium supplements Calcium X Increased version 180 grain!! Tall Smart LIFE!!
★Lowest price★Height Supplements Calcium supplements Calcium X Increased version 180 grain!! Tall Smart LIFE!!
Item Q&A
  • Question : Pertanyaan tentang barang dari fen****Feb 21, 2020

    Is this product ready?

    IDIndonesia

    Answer : [Re] Pertanyaan tentang barang dari fen****

    Thank you for inquiry. Yes, it is in stock now. Many Thanks,

    Question : [Re] Pertanyaan tentang barang dari fen****

    Is this product original?

    Answer : [Re] Pertanyaan tentang barang dari fen****

    Thank you for inquiry. Our products area all authentic. If you have any questions, please feel free to contact. Many Thanks,

    Question : [Re] Pertanyaan tentang barang dari fen****

    How many days if sent to Indonesia?

    Answer : [Re] Pertanyaan tentang barang dari fen****

    Thank you for inquiry. Deliver will take about 4 to 8 days from shipment. It is shipping from Japan. If you have a question, please let me know. Many Thanks,

  • Question : Inquiry for the item from rup****Jul 31, 2018

  • Question : 상품 관련 nar****님의 문의입니다.Oct 11, 2017

  • Question : 상품 관련 hwa****님의 문의입니다.Sep 13, 2017

    정품인가요?

    Answer : [Re] 상품 관련 hwa****님의 문의입니다.

    답변주시면 구매 바로하겟습니다

    Question : [Re] 상품 관련 hwa****님의 문의입니다.

    Thank you for inquiry. Yes, of course. If you have a question, please feel free to question. Many Thanks,

  • Question : 상품 관련 riy****님의 문의입니다.Mar 26, 2017

    hi there
    i have a question
    can i take morning or night?
    morning 1 take
    night 1 take

    is this right?

    Answer : [Re] 상품 관련 riy****님의 문의입니다.

    Thank you for your inquiry.
    For this supplement,you can take anytime you want.
    If you have a question,please feel free to let us know.Thank you

+View all Notice, FAQ, Q&A >>
★BUY $40 FREE SHIPPING★Shu ue-mura rouge unlimited creamy tint(mat)
★BUY $40 FREE SHIPPING★Shu ue-mura rouge unlimited creamy tint(mat)
Item Q&A
  • Question : 배송 관련 ari****님의 문의입니다Jan 16, 2020

    취소해준다면서 왜 안해주시나요??? 작년 12월 29일에 주문한건데.... 대체 뭐하는건지

    KRSouth Korea

    Answer : [Re] 배송 관련 ari****님의 문의입니다

    Thank you for inquiry. Oh, do you mean that you receive your order? Many Thanks

  • Question : 배송 관련 ari****님의 문의입니다Jan 06, 2020

    배송중인가요? 송장번호가 안보여서요

    KRSouth Korea

    Answer : [Re] 배송 관련 ari****님의 문의입니다

    Thank you for inquiry. We are sorry for the inconvenience. We will check your order status. Please wait a while. We are grateful for your understanding. If you have any questions, please feel free to contact. Many Thanks,

    Question : [Re] 배송 관련 ari****님의 문의입니다

    확인해보셨나요?? 아직까지 송장번호가 뜨지않아요

    Answer : [Re] 배송 관련 ari****님의 문의입니다

    Thank you for inquiry. We are sorry to keep you waiting, after check, your order has been Starting Delivery to the Destination Country on 08 Jan. You can see the status on the page below.
    If you have a question, please feel free to contact. Many Thanks,
    https://www.qoo10.com/gmkt.inc/CS/ShippingTrackingAPI.aspx?tno=6064871968545&transcd=100000037&svc_nation_cd=US&contr_no=130660680&req_type=dLBuCDiFnU/73i9fUsqfBQ==&trans_direction=D&oversea_type=B&giosis_no=JPKR426196&start_nation_cd=JP&delivery_nation_cd=KR

    Question : [Re] 배송 관련 ari****님의 문의입니다

    Hey, Not that order

    I mean this order
    Order Summary (Date : Dec 29, 2019 / Cart no. : 81261731)

    Why is not shipped? If already shipped, then I want to know the Tracking Number

    Answer : [Re] 배송 관련 ari****님의 문의입니다

    품절인가요?? 답변이 없으시네요 ㅠ

    Question : [Re] 배송 관련 ari****님의 문의입니다

    Thank you for reply. Could you tell me your order number? We will check your order. Many Thanks,

    Answer : [Re] 배송 관련 ari****님의 문의입니다

    Order Summary (Date : Dec 29, 2019 / Cart no. : 81261731)
    I asked before.. Please check the order shipping. Please!!

    Question : [Re] 배송 관련 ari****님의 문의입니다

    I respect you and Happy New Year But I want to know my order's Tracking Number, sir. I had ordered on Dec 29, 2019 / Cart no. : 81261731

    Answer : [Re] 배송 관련 ari****님의 문의입니다

    Thank you for inquiry. We are sorry for the inconvenience. Delivery company might have lost your package. If so, can we refund your order? We are grateful for your understanding. Many Thanks,

    Question : [Re] 배송 관련 ari****님의 문의입니다

    Wow Unbelievable~ I asked you about shipping on 2020/01/06 and you told me you will check about shipping status and next time you wrote "your order has been Starting Delivery to the Destination Country on 08 Jan" and third time you said "Could you tell me your order number? We will check your order" and last 4th time you are saying that the delivery company might have lost my package. I am so appreciate for your answer and really respect you, Thank you very much. Happy New Year~

    Answer : [Re] 배송 관련 ari****님의 문의입니다

    I ordered (Date : Dec 29, 2019 / Cart no. : 81261731) please re-ship fastly on Express

    Question : [Re] 배송 관련 ari****님의 문의입니다

    Thank you for reply. We are sorry for the inconvenience. They are discontinued. So we can't ship your order again. We will refund your order. We are grateful for your understanding. Many Thanks,

    Answer : [Re] 배송 관련 ari****님의 문의입니다

    취소할꺼면 얼른 해줘요.. 진짜 뭐하는건지...

    Question : [Re] 배송 관련 ari****님의 문의입니다

    Please Cancel my order right now immediately

    Answer : [Re] 배송 관련 ari****님의 문의입니다

    Thank you for inquiry. We are sorry we can't live up your expectation. We have refund your order. It takes some time to reflect. Please wait until then. We are grateful for your understanding. Many Thanks,

  • Question : 카드취소되었나요?Apr 06, 2016

    카드취소 해주신다고했는데 처리되었나요?

    Answer : [Re] 카드취소되었나요?

    Thank you for reply. We are sorry for the inconvenience. It has already refund. It takes a time to reflect. Please wait a while. If you have a question, please feel free to question. Many Thanks,

  • Question : 취소Mar 26, 2016

    배송이 3일 정도 걸린다고 해서 주문한건데
    아직 배송조회도 안되고 ㅠㅠ
    출고 된거 맞나요?
    출고 된거 아니면 취소 가능할까요.....ㅠ
    선물하려고 일부러 넉넉하게 시간 잡고 주문한건데
    배송이 너무 오래걸리는거 같아서요 ㅠ

    Answer : [Re] 취소

    Thank you for reply. We are sorry for the inconvenience. We will check it soon. Qxpress have your item. Please wait a while. If you have a question, please feel free to question. Many Thanks,

    Question : [Re] 취소

    죄송하지만 가능하다면 취소 부탁드리겠습니다

    Answer : [Re] 취소

    Thank you for reply. We are sorry, we can't cancel it. It has already shipped... It will be delivered soon. We are grateful for your understanding and cooperation. If you have a question, please feel free to question. Many Thanks,

  • Question : 배송Mar 24, 2016

    저 이거 주문했는데 배송 언제되나요?

    Answer : [Re] 배송


    안녕하세요 고객님.
    고객님이 주문하신 물건은 지금 일본의 공항에 가고 있다고 합니다.
    그러기 때문에 2-3일 안에 배송이 될 예정입니다.

    감사합니다.

    Question : [Re] 배송

    배송이 3일 정도 걸린다고 해서 주문한건데
    아직 배송조회도 안되고 ㅠㅠ
    출고 된거 맞나요?
    출고 된거 아니면 취소 가능할까요.....ㅠ
    선물하려고 일부러 넉넉하게 시간 잡고 주문한건데
    배송이 너무 오래걸리는거 같아서요 ㅠ

    Answer : [Re] 배송

    Thank you for reply. We are sorry for the inconvenience. We will check it soon. Qxpress have your item. Please wait a while. If you have a question, please feel free to question. Many Thanks,
    Thank you for reply. You can track your order. Can you check via order history? We are grateful for your understanding and cooperation. If you have a question, please let me know. Many Thanks,

+View all Notice, FAQ, Q&A >>
★Lowest price★藍紫根 Neck/cheek/Eye Wrinkle Remover Indigo Gromwell Root Cream!!!! Direct from Japan!!
★Lowest price★藍紫根 Neck/cheek/Eye Wrinkle Remover Indigo Gromwell Root Cream!!!! Direct from Japan!!
Item Q&A
  • Question : 상품 관련 262****님의 문의입니다Jan 09, 2020

    1번 스틱과 4번 아이팩 구체적인 사용법 알려주세요.

    KRSouth Korea

    Answer : [Re] 상품 관련 262****님의 문의입니다

    Thank you for inquiry. Could you check?

    Cheek Wrinkle Cream 30g
    for wrinkles under the eyes
    After washing and trimming the skin with lotion,
    take an appropriate amount on hand,
    gently apply to the areas of concern of your face.

    Eye Pack Wrinkle Remover 30g
    for sagging and dull eye bags
    After washing and trimming the skin with lotion,
    take an appropriate amount on hand,
    apply thinner evenly to areas of concern around the eyes.
    After 10-15 minutes, once the surface dried completely, peel it slowly.
    In accordance with the skin condition, please use about twice a week.

1+1+1★Free Shipping★MEIJI 3 x Premium Amino Collagen Refill 214g!!
1+1+1★Free Shipping★MEIJI 3 x Premium Amino Collagen Refill 214g!!
Item Q&A
  • Question : 상품 관련 239****님의 문의입니다Jan 02, 2020

    유통 기한 언제 까지 인가요

    KRSouth Korea

    Answer : [Re] 상품 관련 239****님의 문의입니다

    Good day. We are sorry to keep you waiting. We will check it tomorrow. Please wait until then. Many Thanks,

  • Question : 상품 관련 239****님의 문의입니다Feb 21, 2019

    유통 기한좀 부탁

    KRSouth Korea

    Answer : [Re] 상품 관련 239****님의 문의입니다

    Thank you for inquiry. The expiration date is July 2020. If you have any questions, please feel free to contact. Many Thanks,

  • Question : 상품 관련 239****님의 문의입니다Feb 21, 2019

    구매 했 습니다 유통 기한 알수 있을까요

    KRSouth Korea

    Answer : [Re] 상품 관련 239****님의 문의입니다

    Thank you for inquiry. The expiration date is July 2020. If you have any questions, please feel free to contact. Many Thanks,

Omron HV-F128 Ereparesu low-frequency therapy massage with cablepad JAPAN massager / to redusce pain and stiffness / health care!!
Omron HV-F128 Ereparesu low-frequency therapy massage with cablepad JAPAN massager / to redusce pain and stiffness / health care!!
Item Q&A
  • Question : 배송 관련 ris****님의 문의입니다.Dec 03, 2019

    안녕하세요~~! 오늘 주문하면 언제 받을수있을까요???

    KRSouth Korea

    Answer : [Re] 배송 관련 ris****님의 문의입니다.


    Good day. I think this product cannot be imported into Korea. So we will cancel your order. We are grateful for your understanding. Many Thanks,

  • Question : 來自mik****會員的商品咨詢。Jul 16, 2019

    請問這是日本製的嗎?
    Is this made from JP(Not China)

    TWTaiwan

    Answer : [Re] 來自mik****會員的商品咨詢。

    Thank you for inquiry. We are sorry that we can not check if it is made in japan because it is out of stock now, but since other similar product is made in China, this item is possibly made in China, If you have any questions, please feel free to contact. Many Thanks,

  • Question : 261****會員的咨詢Mar 26, 2019

    Can we buy a host plus two replacement pads? Thank you

    TWTaiwan

    Answer : [Re] 261****會員的咨詢

    Thank you for inquiry. Yes, could you order from following site? If you have any questions, please feel free to contact. Many Thanks,

    https://www.qoo10.com/item/OMRON-LONG-LIFE-PAD-HV-LLPAD/438825502

  • Question : 261****會員的咨詢Mar 25, 2019

    請問買一台F128可以加購兩組貼片嗎?

    TWTaiwan

    Answer : [Re] 261****會員的咨詢

    Thank you for inquiry. We are sorry, could you write in English? If you have any questions, please feel free to contact. Many Thanks,

  • Question : Inquiry for the item from 261****Mar 22, 2019

    Hi, is this Omron HV-F128 using external battery (ie. AA size) or re-charging battery ?
    Do you have the model HV-F312 ?

    INIndia

    Answer : [Re] Inquiry for the item from 261****

    Thank you for inquiry. A AAA alkaline battery is required. We can sell HV-F312. But it is so expensive. Price is $300. If you are ok with that, we will register it. If you have any questions, please feel free to contact. Many Thanks,

+View all Notice, FAQ, Q&A >>
Natta Kottoni 30 tablets for sleep 3 x set / Not sleeping / Diet / Diet before sグラフィコ
Natta Kottoni 30 tablets for sleep 3 x set / Not sleeping / Diet / Diet before sグラフィコ
Item Q&A
  • Question : 취소/환불 관련 kik****님의 문의입니다.Oct 21, 2019

    주문한지 시간이 너무지낫는데 배송조회도 안대고 물품도 안오네요. 문의드려더닝 똑같은답변만하고. 돈을 환불을해주던지 빨리처리해주세요

    KRSouth Korea

    Answer : [Re] 취소/환불 관련 kik****님의 문의입니다.


    Thank you for inquiry. We are sorry to keep you waiting, but after check, your order has been Arrived at the Departure Center on 21 Oct. sorry that we can't cancel your order,
    You can see the status on the page below.
    If you have a question, please feel free to contact. Many Thanks,
    https://www.qoo10.com/gmkt.inc/CS/ShippingTrackingAPI.aspx?tno=800302087513&transcd=100000037&svc_nation_cd=US&contr_no=129921886&req_type=dLBuCDiFnU/73i9fUsqfBQ==&trans_direction=D&oversea_type=B&giosis_no=JPKR413780&start_nation_cd=JP&delivery_nation_cd=KR

  • Question : 취소/환불 관련 kik****님의 문의입니다.Oct 21, 2019

    주문한지 시간이 너무지낫는데 배송조회도 안대고 물품도 안오네요. 문의드려더닝 똑같은답변만하고. 돈을 환불을해주던지 빨리처리해주세요

    KRSouth Korea

    Answer : [Re] 취소/환불 관련 kik****님의 문의입니다.


    Thank you for inquiry. We are sorry to keep you waiting, but after check, your order has been Arrived at the Departure Center on 21 Oct. sorry that we can't cancel your order.
    You can see the status on the page below.
    If you have a question, please feel free to contact. Many Thanks,
    https://www.qoo10.com/gmkt.inc/CS/ShippingTrackingAPI.aspx?tno=800302087513&transcd=100000037&svc_nation_cd=US&contr_no=129921886&req_type=dLBuCDiFnU/73i9fUsqfBQ==&trans_direction=D&oversea_type=B&giosis_no=JPKR413780&start_nation_cd=JP&delivery_nation_cd=KR

  • Question : 배송 관련 kik****님의 문의입니다.Oct 17, 2019

    배송 언제 되냐고요???10일째뎅. 조회 안대네요. 환불 해주세요

    KRSouth Korea

    Answer : [Re] 배송 관련 kik****님의 문의입니다.


    Thank you for inquiry. We are sorry for the inconvenience. We will check your order status. Please wait a while. We are grateful for your understanding. If you have any questions, please feel free to contact. Many Thanks,

  • Question : 배송 관련 kik****님의 문의입니다.Oct 16, 2019

    배송언제쯤 되냐고요???

    KRSouth Korea

    Answer : [Re] 배송 관련 kik****님의 문의입니다.


    Thank you for inquiry. We are sorry for the inconvenience. We will check your order status. Please wait a while. We are grateful for your understanding. If you have any questions, please feel free to contact. Many Thanks,

  • Question : 배송 관련 kik****님의 문의입니다.Oct 15, 2019

    주문한지 일주일째뎅. 언제 배송대나요??넘오래걸리는거 아녀요?

    KRSouth Korea

    Answer : [Re] 배송 관련 kik****님의 문의입니다.

    Thank you for inquiry. We are sorry for the inconvenience. We will check your order status. Please wait a while. We are grateful for your understanding. If you have any questions, please feel free to contact. Many Thanks,

+View all Notice, FAQ, Q&A >>
★ Limited special price! 3 bags! ★ It was not there! 120 granules for virtue x 360 grains グラフィコ
★ Limited special price! 3 bags! ★ It was not there! 120 granules for virtue x 360 grains グラフィコ
Item Q&A
  • Question : Inquiry for the item from WTS****Jul 08, 2019

    Dear Dreambook seller team,

    This is a second reminder that your product images are originally taken from HelloJapan shop (refer product id. 649948350) and we would appreciate if you could stop re-using our images.

    Kindly take down the the advertising images from this page and here (refer product id. 657719252) in the shortest possible time. We expect to see the images removed within the next 2 days, or we will consider a different course of action to have this resolved.

    Thank you.

    HelloJapan Team

    JPJapan

    Answer : [Re] Inquiry for the item from WTS****

    Thank you for inquiry. We have already has been deleted. If you have any questions, please feel free to contact. Many Thanks,

    Question : [Re] Inquiry for the item from WTS****

    Appreciate your prompt response.

    Please kindly remove this image as well, it's from our shop too (refer product id: 608555027).

    Thank you for your cooperation.

    Answer : [Re] Inquiry for the item from WTS****

    Thank you for inquiry. Ok, we will remove it. We are sorry for the inconvenience. If you have any questions, please feel free to contact. Many Thanks,

★2019 NEW★ ANGFA Scalp-D Medical Hair Growth Shampoo/ Scalp Pack Hair Growth Conditioner for Men
★2019 NEW★ ANGFA Scalp-D Medical Hair Growth Shampoo/ Scalp Pack Hair Growth Conditioner for Men
Item Q&A
  • Question : 상품 관련 elb****님의 문의입니다.Jul 05, 2019

    여성도 사용 가능한가요?

    KRSouth Korea

    Answer : [Re] 상품 관련 elb****님의 문의입니다.

    Thank you for inquiry. Scalp D also have Medical Hair Growth Shampoo for woman, you can view more details on the page below. If you have any questions, please feel free to contact. Many Thanks,
    https://www.qoo10.com/item/ANGFA-2019-NEW-ANGFA-SCALP-D-BEAUTE-SHAMPOO-TREATMENT-VOLUME-MOIST/600942993

NEW! ★BUY $90 FREE SHIPPING★Award-Winning SHISEIDO Professional Shampoo/Treatment 1000mL!
NEW! ★BUY $90 FREE SHIPPING★Award-Winning SHISEIDO Professional Shampoo/Treatment 1000mL!
Item Q&A
  • Question : Inquiry related delivery from 262****Jun 30, 2019

    I've added 3 items ( 2qty of ADENOVITAL Shampoo 1000mL + 1 qty of ADENOVITAL Treatment 1000mL) to Cart. The total amount is over USD 90 but the shipping is still being charged. Can you please advise why this is not free shipping?

    MYMalaysia

    Answer : [Re] Inquiry related delivery from 262****

    Thank you for inquiry. Since there are many free shipping conditions, After order completed, please send us your order number, we will return the shipping cost, If you have any questions, please feel free to contact. Many Thanks,

    Question : [Re] Inquiry related delivery from 262****

    Thanks. How about the combine the postage with other items? Will the free shipping be still applied?

    Answer : [Re] Inquiry related delivery from 262****

    My order no.is 128565541. Please help to refund the shipping cost to my PayPal. Cheers.

    Question : [Re] Inquiry related delivery from 262****

    Thank you for inquiry. Ah, your address is Malaysia. We can only offer free shipping to Singapore. Do we cancel your order or do we ship your order? We are grateful for your understanding. If you have any questions,, please feel free to contact. Many Thanks,

    Answer : [Re] Inquiry related delivery from 262****

    What a shame, there wasn't a note of limited destination for free shipping. What's your suggestion? I wanted to hear better suggestion than asking to cancel my order if I like.

    Question : [Re] Inquiry related delivery from 262****

    Thank you for inquiry. If you don't need tracking, we can offer free shipping. However, it can be lost. In that case we can not take responsibility. If you are ok with that, we can ship your order with no tracking. If you have any questions,, please feel free to contact. Many Thanks,

    Answer : [Re] Inquiry related delivery from 262****

    Firstly I want you to make it clear on free shipping condition in your listing as I do not want other customers in Malaysia facing the same issue. Please let me know when this can be actioned.

    Secondly I do not trust the international shipping without tracking. Please proceed my parcel with tracking. I will bear the shipping cost.

    Question : [Re] Inquiry related delivery from 262****

    Thank you for inquiry. Normally, we don't offer free shipping to Malaysia. Ok, we will ship by EMS. If so, we can't refund shipping fee. ok? If you have any questions, please feel free to contact. Many Thanks,

    Answer : [Re] Inquiry related delivery from 262****

    Yes, please proceed the shipping with tracking that I am willing to follow your shipping term for my order no. 128565541. (ie. Fee shipping not applicable to Malaysia)

    In the meantime, are you willing to rectify your Listing with accurate 'free shipping condition'? per destination(county that you are shipping to)? as I trust you don't want to put your name at risk with Qoo10. Really appreciate you can rectify the misleading description on NEW! ★BUY $90 FREE SHIPPING★Award-Winning SHISEIDO Professional Shampoo/Treatment 1000mL!

    Question : [Re] Inquiry related delivery from 262****

    Thank you for inquiry. Sorry for the confusion. We change the title content. We are grateful for your understanding. If you have any questions, please feel free to contact. Many Thanks,

  • Question : 상품 관련 dis****님의 문의입니다.Jul 16, 2018

  • Question : 상품 관련 hsy****님의 문의입니다.Jan 05, 2018

    밑에 답변 감사합니다
    그런데 왜 샴푸 향기가 없어요...?
    몇달전에 다른 판매자 한테 구매 했을땐(동일한제품)향기가 있었어요 ㅠ 성분이 바뀐건가요?설명 해주세요

    KRSouth Korea

    Answer : [Re] 상품 관련 hsy****님의 문의입니다.

    Thank you for reply. What item did you purchase? Are items sold by other sellers genuine? If you have a question, please feel free to question. Many Thanks,

  • Question : 상품 관련 hsy****님의 문의입니다.Jan 03, 2018

    시세이도 샴푸 원래 향기가 있는데 여기서 주문한건 왜 무향이죠??? 이거 정품 맞나요?????

    KRSouth Korea

    Answer : [Re] 상품 관련 hsy****님의 문의입니다.

    Thank you for inquiry. We are purchasing directly from manufacturers. Therefore, it can not be a fake. If you have a question, please feel free to question. Many Thanks,

  • Question : 상품 관련 lem****님의 문의입니다.Nov 23, 2017

+View all Notice, FAQ, Q&A >>
女人我最大★潘婷 PANTENE miracles Rich Moisture Shampoo/ Treatment and Crystal Smooth Shampoo/ Treatment
女人我最大★潘婷 PANTENE miracles Rich Moisture Shampoo/ Treatment and Crystal Smooth Shampoo/ Treatment
Item Q&A
  • Question : 배송 관련 sib****님의 문의입니다.Jun 17, 2019

  • Question : Inquiry for the item from joa****Mar 13, 2019

    290979267 and 290979268 are my order no. Please tell me u guys are real sellers. I didn’t get any reply from the app , the only person that I can contact is you. Please help me to check. Thank you.

    AUAustralia

    Answer : [Re] Inquiry for the item from joa****

    Thank you for inquiry. Could you check following site? It has already arrived in AU. If you have any questions, please feel free to contact. Many Thanks,

    EJ685928228JP
    https://trackings.post.japanpost.jp/services/srv/search/direct?searchKind=S004&locale=en&reqCodeNo1=EJ685928228JP&x=51&y=13

  • Question : Inquiry for the item from joa****Mar 10, 2019

NEW!! Value Set ★Hokkaido Loshi★ Japan New Hokkaido Loshi Moisture Horse Oil Cream QUEEN TAIWAN
NEW!! Value Set ★Hokkaido Loshi★ Japan New Hokkaido Loshi Moisture Horse Oil Cream QUEEN TAIWAN
Item Q&A
  • Question : 상품 관련 sss****님의 문의입니다.May 11, 2019

    hello.
    what is the difference between yellow one and blue one?

    KRSouth Korea

    Answer : [Re] 상품 관련 sss****님의 문의입니다.

    Thank you for inquiry. The blue color contains urea. If you have any questions, please feel free to contact. Many Thanks,

  • Question : 상품 관련 coh****님의 문의입니다.Oct 11, 2017

    마유크림 구매할려고 하는데 3개 가격인가요

    Answer : [Re] 상품 관련 coh****님의 문의입니다.

    Thank you for inquiry. Yes, this price is for 3 qty. If you have a question, please feel free to question. Many Thanks,

  • Question : 배송 관련 rud****님의 문의입니다.Jul 17, 2017

    물건 한국에 13일날 도착했는데 아직 배송이 안왔어요 너무 오래걸리는거 아닌가요?
    배송조회도 안되고 좀 알아봐주세요 날씨도 더운데 물건 상하는건 아닌지 걱정되네요

    Answer : [Re] 배송 관련 rud****님의 문의입니다.

    문의해주셔서 감사합니다.
    배송 때문에 불편함을 드려서 죄송합니다.
    배송회사한테 확인하고 답변드리겠습니다.
    잠시만 기다려주십시오.
    감사합니다.

  • Question : 배송 관련 rud****님의 문의입니다.Jul 06, 2017

    배송조회가 안되는데 ㅠㅠ 언제받을수있을까요

    Answer : [Re] 배송 관련 rud****님의 문의입니다.

    Thank you for your inquiry.
    We are sorry for keep you waiting.
    Customer's item is in shipping preparation now.
    We'll send it out as soon as possible.

    If you have a question,please let us know.
    Thank you.

  • Question : Please advise the expiry date of this product(Q10 cream and Horse Oil cream), thanks!Mar 24, 2016

    Please advise the expiry date of this product(Q10 cream and Horse Oil cream), thanks!

    Answer : [Re] Please advise the expiry date of this product(Q10 cream and Horse Oil cream), thanks!


    Thank you for inquiry.
    The expiry date of both items is Feb 2017.
    If you have a question, please feel free to question. Many Thanks,

+View all Notice, FAQ, Q&A >>
2 SETS★NEW TYPE KAO Biore UV Perfect Face Milk sun care series SPF50PA++ sunscreen sunblock!!
2 SETS★NEW TYPE KAO Biore UV Perfect Face Milk sun care series SPF50PA++ sunscreen sunblock!!
Item Q&A
  • Question : 상품 관련 suj****님의 문의입니다.Apr 11, 2019

    비오레키즈선크림도워터리에센스처럼발림좋고 백탁없나요?

    KRSouth Korea

    Answer : [Re] 상품 관련 suj****님의 문의입니다.

    Thank you for inquiry. We are sorry, we can't read Korean. If you have any questions, please feel free to contact. Many Thanks,

  • Question : 상품 관련 ban****님의 문의입니다.Jun 26, 2018

  • Question : 배송 관련 woo****님의 문의입니다.Jun 03, 2018

  • Question : 배송 관련 oms****님의 문의입니다.Jun 03, 2018

  • Question : 아쿠아 리치 워터젤 용량 문의Jun 13, 2016

    요즘 일본 드럭스토어에서 155ml 파는 것 같은데 여기서 판매하는 제품은 90ml인가요, 155ml인가요?

    Answer : [Re] 아쿠아 리치 워터젤 용량 문의

    문의해 주셔서 감사합니다.
    이 제품은 90ml입니다.감사합니다.

+View all Notice, FAQ, Q&A >>
★BUY $40 FREE SHIPPING★SHISEIDO P Pimplit 18g Acne Remedy N - Natural Skin Color / Anti Inflammation / Anti Bacterial *Made in Japan
★BUY $40 FREE SHIPPING★SHISEIDO P Pimplit 18g Acne Remedy N - Natural Skin Color / Anti Inflammation / Anti Bacterial *Made in Japan
Item Q&A
  • Question : 배송 관련 sal****님의 문의입니다.Feb 25, 2019

    40달러 이상 구매하면 무료 배송인데 50달러 이상 구매해도 배송비가 22달러나 붙습니다 왜 그런건가요???

    KRSouth Korea

    Answer : [Re] 배송 관련 sal****님의 문의입니다.

    Thank you for inquiry. Free shipping terms are for Singapore. Additional expenses are required when shipping to other countries. If you have any questions, please feel to contact. Many Thanks,

★BUY $40 FREE SHIPPING★Made in Japan Best Price!! Authentic Japan Hada Labo Skin Care Full Series Ha
★BUY $40 FREE SHIPPING★Made in Japan Best Price!! Authentic Japan Hada Labo Skin Care Full Series Ha
Item Q&A
  • Question : Inquiry for the item from Yan****Jan 29, 2019

    Hello,
    Please tell me what comes in the order.

    I am looking for the anti aging items.

    Thank you

    USUnited States

    Answer : [Re] Inquiry for the item from Yan****

    Thank you for inquiry. You can choose 2 items from options. Could you check? If you have any questions, please feel free to contact. Many Thanks,

  • Question : 關於商品yuy****會員的咨詢。May 12, 2018

  • Question : Type1 and Type2 order optionsNov 30, 2016

    Hi, I would like to order the items. However, I could not notice the difference between the type1 and 2 options of ordering.
    Could you please advise?

    Answer : [Re] Type1 and Type2 order options

    Thank you for your inquiry.
    There is no difference in type 1 and 2.
    This is 2 pieces set item,so please choose 2item!
    If you have a question,please feel free to ask us.Thank you.

  • Question : saleableNov 19, 2015

    Which is Your most saleable item for moisturizer

    Answer : [Re] saleable

    Thank you for inquiry. Retinol Lifting + Firming series are very popular. If you have a question, please let me know. Many Thanks,

★BUY $90 FREE SHIPPING★MUCOTA Award Winning Clinic series Scena Adel Brava Scena Carore Etos!!
★BUY $90 FREE SHIPPING★MUCOTA Award Winning Clinic series Scena Adel Brava Scena Carore Etos!!
Item Q&A
  • Question : 취소/환불 관련 son****님의 문의입니다.Jan 10, 2019

    배송도 안해놓고 배송했다고 하고 제품은 도착도 안하고 안외서 말하니까 환불해준다고 해놓고 무소식이고
    진짜 질려 버리네요

    KRSouth Korea

    Answer : [Re] 취소/환불 관련 son****님의 문의입니다.

    Thank you for inquiry. Your order has been canceled. It takes some time to reflect. Please wait until then. If you have any questions, please feel free to contact. Many Thanks,

  • Question : mucota bravaMar 20, 2018

    hi i come from malaysia,if i order mucota brava refill custom will black my parcel?

    MYMalaysia

    Answer : [Re] mucota brava

    Thank you for inquiry. If shipping address is Singapore, there is no worry. If you have a question, please feel free to question. Many Thanks,

  • Question : Inquiry related delivery from jys****Jul 29, 2017

  • Question : 환불문의Oct 07, 2016

    너무 기다려서 ㅠ 취소하려했는데 그냥 받을께요 근데 게시판에 올린 게시물은 수정이나 삭제가 안되나봐요?? 몰라서요

    Answer : [Re] 환불문의

    문의해 주셔서 감사합니다.
    네 계시물 삭제는 가능하세요.자세한 것은 qoo10고객센터에 물어보시면 될 것 같습니다.감사합니다.

  • Question : 취소 신청해요Oct 07, 2016

    너무 늦은 배송 유감입니다 취소신청합니다

    Answer : [Re] 취소 신청해요

    Thank you for inquiry. We are sorry to keep you waiting. It has already delivered. We are grateful for your understanding and cooperation. If you have a question, please feel free to question. Many Thanks,

+View all Notice, FAQ, Q&A >>
★NEW★ SHISEIDO PROFESSIONAL ADENOVITAL EYELASH SERUM 6g!  Directly Shipped from Japan!
★NEW★ SHISEIDO PROFESSIONAL ADENOVITAL EYELASH SERUM 6g! Directly Shipped from Japan!
Item Q&A
  • Question : 취소/환불 관련 sy8****님의 문의입니다.Dec 31, 2018

    취소 안해주시나요?

    KRSouth Korea

    Answer : [Re] 취소/환불 관련 sy8****님의 문의입니다.

    Thank you for inquiry. We are sorry to keep you waiting. Please cancel via qoo10. If you have any questions, please feel free to contact. Many Thanks,

  • Question : 반품/교환 관련 sy8****님의 문의입니다.Dec 28, 2018

    취소부탁드려요 재주문 할거에요

    KRSouth Korea

    Answer : [Re] 반품/교환 관련 sy8****님의 문의입니다.

    Thank you for inquiry. We are sorry to keep you waiting. Could you cancel via Qoo10 system? If you have any questions, please feel free to contact. Many Thanks,

  • Question : ItemOct 14, 2015

    Hi Seller,

    I was wondering if the serum is oil-based.

    Please let me know. thanks!

    Answer : [Re] Item

    Thank you for inquiry. It contains Jujube fruit extract, glycerin, the arginine. It is not describe about oil-based. We are sorry... If you have a question, please let me know. Many Thanks,

  • Question : shippingFeb 08, 2015

    Sorry, I was meant to show you the picture in the last post but it didnt go through

    Answer : [Re] shipping

    Thank you for reply. Can you check again? We have fixed it. If you have a question, please let me know. Many Thanks,

    http://www.qoo10.com/GMKT.INC/Goods/Goods.aspx?goodscode=422395589

  • Question : shippingFeb 06, 2015

    Hi. How are you. I am interested in this shiseido product but I am just wondering about the shipping fee. It is said that if you buy more than 29.50 in one cart, it will be free shipping. If I buy 2 of this, will it be free shipping? Because when I was trying to pay, it charged me shipping fee. Thank you

    Answer : [Re] shipping

    Thank you for inquiry. Yes, if you buy 2, free shipping. But, if you buy another item, you might pay shipping fee. If you have a question, please let me know. Many Thanks,

    Question : [Re] shipping

    I only buy 2 of this but for some reason, a shipping fee was chaged. Its like $31.80

    Answer : [Re] shipping

    Thank you for reply. Can you check again? We have fixed it. If you have a question, please let me know. Many Thanks,

    http://www.qoo10.com/GMKT.INC/Goods/Goods.aspx?goodscode=422395589