Gulliver Online Shopping
Gulliver Online Shopping JapanJP
POWER 90% 722 Fellows Join Fellow

Q&A board

Q & A Lists
Item Question & Answer
マワ Mawa ハンガー 各10本セット エコノミック / シルエット / シルエットライト 28cm46cm マワハンガー まとめ買い 機能的
マワ Mawa ハンガー 各10本セット エコノミック / シルエット / シルエットライト 28cm46cm マワハンガー まとめ買い 機能的
Item Q&A
  • Question : 상품 관련 sdcho10332님의 문의입니다.Jun 08, 2021

  • Question : 상품 관련 Wawa님의 문의입니다.Apr 27, 2021

  • Question : 배송 관련 yop****님의 문의입니다.Jan 09, 2020

  • Question : 배송 관련 yop****님의 문의입니다.Jan 06, 2020

  • Question : 배송 관련 yop****님의 문의입니다.Jan 06, 2020

+View all Notice, FAQ, Q&A >>
マリメッコ Marimekko エコバッグ スマートバッグ SMARTBAG MINI-UNIKKO 買い物バッグ おしゃれ かわいい 北欧 トートバッグ サブバッグ 新生活
マリメッコ Marimekko エコバッグ スマートバッグ SMARTBAG MINI-UNIKKO 買い物バッグ おしゃれ かわいい 北欧 トートバッグ サブバッグ 新生活
Item Q&A
コートエシエル Cote&Ciel リュック イザール リュックサック Lサイズ バックパック Isar Rucksack L Eco Yarn メンズ レディース 父の日
コートエシエル Cote&Ciel リュック イザール リュックサック Lサイズ バックパック Isar Rucksack L Eco Yarn メンズ レディース 父の日
Item Q&A
  • Question : 배송 관련 hongkiyoung님의 문의입니다.May 27, 2021

    문의드립니다. 관세는 별도인가요?

    KRSouth Korea

    Answer : [Re] 배송 관련 hongkiyoung님의 문의입니다.

    Thank you for you inquiry.
    We would like to inform you that local custom duty/consumption tax might be charged depending on the item of the product and order amount. The amount varies depending on the country. Please note that such custom duty if any must be borne by the recipient.
    Should you have further inquiries, please do not hesitate to contact us.

    Best regards,
    Gulliver Online Shopping

  • Question : 배송 관련 rkdtjddnr0704님의 문의입니다.Jan 13, 2021

ホルムガード Holmegaard オイルランタン 33.1cm ハリケーンランタン オイルランプ 4343541 Hurricane lantern clear H33.1 ガラス 北欧
ホルムガード Holmegaard オイルランタン 33.1cm ハリケーンランタン オイルランプ 4343541 Hurricane lantern clear H33.1 ガラス 北欧
Item Q&A
ベアボーンズ リビング Barebones Living ミニエジソン ランタン LED 単三電池式 アウトドア キャンプ Mini Edison Lantern LIV-27
ベアボーンズ リビング Barebones Living ミニエジソン ランタン LED 単三電池式 アウトドア キャンプ Mini Edison Lantern LIV-27
Item Q&A
  • Question : 상품 관련 SJK님의 문의입니다.May 20, 2021

  • Question : limzzan님의 문의입니다.Aug 03, 2020

    i want to know how I can get A/S

    KRSouth Korea

    Answer : [Re] limzzan님의 문의입니다.

    Thank you for your inquiry.
    We are sorry to inform you but we do not have plan to restock the item you have mentioned at this moment.
    Should you have further inquiries, please do not hesitate to contact us.

    Best regards,
    Gulliver Online Shopping

  • Question : 상품 관련 sd1****님의 문의입니다.Jun 24, 2020

  • Question : 245****님의 문의입니다Jun 10, 2020

    How to recharge without battery?, Can i buy which kind of battery? Is it include inside battery? or not?

    KRSouth Korea

    Answer : [Re] 245****님의 문의입니다

    Thank you for your inquiry.
    We are sorry to inform you that battery in not incuded on purchase, so it is unable to charge. Please buy and use the optional AA battery and connect the included USB cable.
    Should you have further inquiries, please do not hesitate to contact us.

    Best regards,
    Gulliver Online Shopping

  • Question : hhy****님의 문의입니다.Jun 05, 2020

    배승비는 얼마나 들까요?

    KRSouth Korea

    Answer : [Re] hhy****님의 문의입니다.

    Thank you for your inquiry.
    As for the shipping rate, it will be added according to weight. Kindly refer to the details under Surcharge on each product page.
    Please note also that orders that are imported maybe subject to customs duties levied by destination country. Additional charges for customs clearance must be borne by the recipient.
    Should you have further inquiries, please send it in english.
    We thank you for your kind understanding.

    Best regards,
    Gulliver Online Shopping

+View all Notice, FAQ, Q&A >>
ドットール・ヴラニエス Dr.Vranjes ルーム フレグランス ディフューザー 500mL Diffuser TRADITIONAL HOME FRAGRANCES リード 香り 遅れてごめんね
ドットール・ヴラニエス Dr.Vranjes ルーム フレグランス ディフューザー 500mL Diffuser TRADITIONAL HOME FRAGRANCES リード 香り 遅れてごめんね
Item Q&A
  • Question : 상품 관련 binus26님의 문의입니다.May 19, 2021

    is the same item b-7 and 野生のイチジク ?

    KRSouth Korea

    Answer : [Re] 상품 관련 binus26님의 문의입니다.

    Thank you for your inquiry.
    Yes it is the same .

スマートキッズベルト Smart Kid Belt 子供用シートベルト 2個セット チャイルドシート代わり 15kg以上 4歳~12歳 簡単装着 持ち運び B3033
スマートキッズベルト Smart Kid Belt 子供用シートベルト 2個セット チャイルドシート代わり 15kg以上 4歳~12歳 簡単装着 持ち運び B3033
Item Q&A
  • Question : 배송 관련 zcx1004님의 문의입니다.Apr 22, 2021

    언제쯤도착하는지궁굼해요ㅜ

    KRSouth Korea

    Answer : [Re] 배송 관련 zcx1004님의 문의입니다.

    Thank you for your shopping.
    Normally the arrival will takes 7 days or more as long as there is no delivery delay on both sides. However, due to covid-19, the number of flights from Japan is extremely few due to the effect of corona virus. In this case the delivery is expected to be a little bit delay than usual after arriving in the country of destination.
    We wish for your patience and kind understanding.

    Best regards,
    Gulliver Online Shopping

ベアボーンズ リビング Barebones Living エジソン ストリングライト LED アウトドア キャンプ ガーデンライト 照明 Edison String Lights あす楽
ベアボーンズ リビング Barebones Living エジソン ストリングライト LED アウトドア キャンプ ガーデンライト 照明 Edison String Lights あす楽
Item Q&A
  • Question : 배송 관련 dbalek1233님의 문의입니다.Apr 13, 2021

  • Question : 배송 관련 dbalek1233님의 문의입니다.Apr 12, 2021

  • Question : 상품 관련 jsj011님의 문의입니다.Apr 04, 2021

    카파색상은 언제 들어오나요?

    KRSouth Korea

    Answer : [Re] 상품 관련 jsj011님의 문의입니다.

    Thank you for your inquiry.
    We are sorry to inform you that we do not have plan to restock the color you have mentioned at this moment.
    Should you have further inquiries, please do not hesitate to contact us.

    Best regards,
    Gulliver Online Shopping

  • Question : 반품/교환 관련 bambigirl19님의 문의입니다.Apr 01, 2021

    전등 갓 1개에 깨짐 현상 있어요 교환 해주세오

    KRSouth Korea

    Answer : [Re] 반품/교환 관련 bambigirl19님의 문의입니다.

    lampshade is broken
    Please change it

    Question : [Re] 반품/교환 관련 bambigirl19님의 문의입니다.

    lampshade is broken
    Please change it

    Answer : [Re] 반품/교환 관련 bambigirl19님의 문의입니다.

    Thank you for your shopping.
    We are sorry that you're disappointed with the item you have received. We understand how it can be frustrating and not have meet your expectations, so we will issue you a full refund for that item. We apologize again for the inconvenience that has caused to you.
    We will not collect the item, you can use it or throw it away. We appreciate your kind understanding regarding this matter.

    Best regards,
    Gulliver Online Shopping

  • Question : 상품 관련 cyskysin님의 문의입니다.Mar 31, 2021

    3구 보관 케이스 포함 입니까?

    KRSouth Korea

    Answer : [Re] 상품 관련 cyskysin님의 문의입니다.

    Thank you for your inquiry.
    This item does not include storage case.
    Should you have further inquiries, please send it in english. Thank you for your kind understanding.

    Best regards,
    Gulliver Online Shopping

+View all Notice, FAQ, Q&A >>
クロックス Crocs ライトライド クロッグ 204592 LiteRide Clog メンズ レディース スポーツサンダル シャワーサンダル スポーツ サンダル
クロックス Crocs ライトライド クロッグ 204592 LiteRide Clog メンズ レディース スポーツサンダル シャワーサンダル スポーツ サンダル
Item Q&A
  • Question : 상품 관련 duawodnr1004님의 문의입니다.Apr 12, 2021

    독도는 누구땅이나?

    KRSouth Korea

    Answer : [Re] 상품 관련 duawodnr1004님의 문의입니다.

    Thank you for your inquiry.
    Could you please explain it in English?
    Thank you for your kind understanding.

シダス Sidas インソール ゴルフ プラス 立体形状 中敷き ゴルフ専用 スウィング安定 飛距離アップ 326915/CSESPGOLF12 Golf + あす楽
シダス Sidas インソール ゴルフ プラス 立体形状 中敷き ゴルフ専用 スウィング安定 飛距離アップ 326915/CSESPGOLF12 Golf + あす楽
Item Q&A
  • Question : 상품 관련 gox1000님의 문의입니다.Mar 21, 2021

    재입고는 언제될까요?

    KRSouth Korea

    Answer : [Re] 상품 관련 gox1000님의 문의입니다.

    Thank you for your inquiry.
    We are sorry to inform you that we do not have plan to restock the item you have mentioned at this moment.
    Should you have further inquiries, please do not hesitate to contact us.

    Best regards,
    Gulliver Online Shopping

  • Question : 상품 관련 5623662님의 문의입니다.Dec 16, 2020

    Hello
    Do you have a size L on stock?

    KRSouth Korea

    Answer : [Re] 상품 관련 5623662님의 문의입니다.

    Thank you for your inquiry.
    We are sorry to inform you that size L is not available this time.
    Should you have further inquiries, please do not hesitate to contact us.

    Best regards,
    Gulliver Online Shopping

ミネトンカ Minnetonka モカシン キルティ スエード Slippers KILTY レディース フラット シューズ レザー スリッポン
ミネトンカ Minnetonka モカシン キルティ スエード Slippers KILTY レディース フラット シューズ レザー スリッポン
Item Q&A
  • Question : 배송 관련 juhongmm님의 문의입니다.Mar 19, 2021

    キャンセルしません。
    お急ぎ便をお願いします^^
    Sorry thank you

    KRSouth Korea

    Answer : [Re] 배송 관련 juhongmm님의 문의입니다.

    承知いたしました。

  • Question : 배송 관련 juhongmm님의 문의입니다.Mar 19, 2021

    今キャンセルできますか。

    KRSouth Korea

    Answer : [Re] 배송 관련 juhongmm님의 문의입니다.

    はい。今ならまだできます。

  • Question : 상품 관련 juhongmm님의 문의입니다.Mar 18, 2021

    スエード素材ですからよく見てください。
    カラーと製品の状態を確認して良いものを送ってください。

    KRSouth Korea

    Answer : [Re] 상품 관련 juhongmm님의 문의입니다.

    かしこまりました。お買い物ありがとうございます。

  • Question : 배송 관련 juhongmm님의 문의입니다.Mar 18, 2021

    레드 6.5주문 했어요
    배송란에 적었는데 컬러,상태 확인 하시고 잘 보내주새요

    언제쯤 받을 수 있을까요?
    일본에서 올게 있어서 날짜 계산 하려구요

    KRSouth Korea

    Answer : [Re] 배송 관련 juhongmm님의 문의입니다.

    Thank you for your shopping.
    Normally the arrival will takes 7 days or more as long as there is no delivery delay on both sides. However, due to covid-19, the number of flights from Japan is extremely few due to the effect of corona virus. In this case the delivery is expected to be a little bit delay than usual after arriving in the country of destination.
    We wish for your patience and kind understanding.

    Best regards,
    Gulliver Online Shopping

  • Question : 반품/교환 관련 lol****님의 문의입니다.Jan 28, 2020

    I want to exchange it for a change in size, how will the shipping cost be?

    KRSouth Korea

    Answer : [Re] 반품/교환 관련 lol****님의 문의입니다.

    Thank you for you shopping.
    We are sorry to inform you but we do not accept product exchange such as change in size or color due to customer's convenience. Return goods only will be accepted if unused.
    We apologize for not meeting your expectation. You may return the item and re-order for the desired size from our shop again. Please note that the shipping cost for return must be borne by the recepient.
    Kindly consult Qoo10 directly for the cost of return.
    We wish for your kind understanding regarding this matter.

    Best regards,
    Gulliver Online Shopping

Lodge ロッジ ロジック スキレット 8インチ L5SK3 Lodge Logic Skillet フライパン グリルパン アウトドア 新生活
Lodge ロッジ ロジック スキレット 8インチ L5SK3 Lodge Logic Skillet フライパン グリルパン アウトドア 新生活
Item Q&A
ストウブ Staub アペタイザーセット 40511 Tapas Set 新生活
ストウブ Staub アペタイザーセット 40511 Tapas Set 新生活
Item Q&A
クルティ Culti ホームディフューザー スタイル 1000ml ルームフレグランス Home Diffuser Stile スティック インテリア 天然香料 イタリア あす楽
クルティ Culti ホームディフューザー スタイル 1000ml ルームフレグランス Home Diffuser Stile スティック インテリア 天然香料 イタリア あす楽
Item Q&A
  • Question : 상품 관련 dmsh244님의 문의입니다.Jan 19, 2021

  • Question : 상품 관련 didal87님의 문의입니다.Nov 25, 2020

    Aria 는 언제 입고되나요?

    KRSouth Korea

    Answer : [Re] 상품 관련 didal87님의 문의입니다.

    Thank you for your inquiry.
    We are sorry to inform you that we do not have plan to restock some scents such as Aria at this moment.
    Sorry for not meeting your expectation.
    Should you have further inquiries, please send it in English.

    Best regards,
    Gulliver Online Shopping

  • Question : 상품 관련 andy9719님의 문의입니다.Oct 24, 2020

    Linfa 언제 입고 되나요 ?

    KRSouth Korea

    Answer : [Re] 상품 관련 andy9719님의 문의입니다.

    Thank you for your inquiry.
    We are sorry to inform you that Linfa is not yet available at this moment. We will restock or it will be available by 1st week of November.
    Kindly allow us to invite you to visit our website as frequently as possible.
    Should you have further inquiries, please send it in english. We thank you for your kind understanding.

    Best regards,
    Gulliver Online Shopping

  • Question : 상품 관련 jyong2288님의 문의입니다.Sep 18, 2020

    판매자님
    다른 향은 재입고 예정 없나요?
    재입고 예정이면 언제쯤 들어오는지 알고 싶습니다^^

    KRSouth Korea

    Answer : [Re] 상품 관련 jyong2288님의 문의입니다.

    Thank you for your inquiry.
    We are sorry to inform you that we do not have plan to restock the item you have mentioned at this moment.
    Should you have further inquiries, please do not hesitate to contact us.

    Best regards,

  • Question : 상품 관련 iace03님의 문의입니다.Sep 13, 2020

+View all Notice, FAQ, Q&A >>
コートエシエル Cote&Ciel リュック イザール リュックサック Mサイズ バックパック Isar Rucksack M Eco Yarn メンズ レディース
コートエシエル Cote&Ciel リュック イザール リュックサック Mサイズ バックパック Isar Rucksack M Eco Yarn メンズ レディース
Item Q&A
ブラウン BRAUN 時計 置き時計 アラーム クロック BC03 Classic Analogue Alarm Clock 目覚まし時計 アナログ 置時計 ブランド
ブラウン BRAUN 時計 置き時計 アラーム クロック BC03 Classic Analogue Alarm Clock 目覚まし時計 アナログ 置時計 ブランド
Item Q&A
Kapla カプラ魔法の板 1000 KAPLA PC おもちゃ 玩具 知育 積み木 プレゼント
Kapla カプラ魔法の板 1000 KAPLA PC おもちゃ 玩具 知育 積み木 プレゼント
Item Q&A
トゥミ TUMI PCケース ミディアム ラップトップ カバー ノートパソコン 117251-1041 ブラック ALPHA 3 パソコンケース PCバッグ
トゥミ TUMI PCケース ミディアム ラップトップ カバー ノートパソコン 117251-1041 ブラック ALPHA 3 パソコンケース PCバッグ
Item Q&A
  • Question : 상품 관련 changeun89님의 문의입니다Nov 10, 2020

    hello
    i want to know that bag is 100% original tumi?

    KRSouth Korea

    Answer : [Re] 상품 관련 changeun89님의 문의입니다

    Thank you for your inquiry.

    All our items are authentic since Gulliver is a member of AACD which aims to create a sound market for genuine brand products by eliminating counterfeit and fraudulent products from the market.
    Kindly refer to AACD website below.
    http://www.aacd.gr.jp/en/

    Should you have further inquiries, please do not hesitate to contact us.

    Best regards,
    Gulliver Online Shopping

ブラウン BRAUN 時計 掛け時計 ウォールクロック BC06 Classic Analogue Wall Clock 掛時計 アナログ ブランド インテリア
ブラウン BRAUN 時計 掛け時計 ウォールクロック BC06 Classic Analogue Wall Clock 掛時計 アナログ ブランド インテリア
Item Q&A