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Q & A Lists
Item Question & Answer
[ SEVENTEEN ] CONCERT GOODS
[ SEVENTEEN ] CONCERT GOODS
Item Q&A
  • Question : u.s****様のお問合せです。Oct 15, 2018

[ GOT7 ] PRESENT : YOU
[ GOT7 ] PRESENT : YOU
Item Q&A
  • Question : Inquiry for the item from day****Sep 03, 2018

    If I order here before the release date, will I get the preorder benefits??

    USUnited States

    Answer : [Re] Inquiry for the item from day****

    sure.

[ GOT7 ] GOTOON DOLL (ARRIVAL Ver.)
[ GOT7 ] GOTOON DOLL (ARRIVAL Ver.)
Item Q&A
[BLACKPINK] 1ST MINI ALBUM SQUARE UP [Black+Pink Set Ver] 2CD+Photo Book+Post Card+Photocard+Poster
[BLACKPINK] 1ST MINI ALBUM SQUARE UP [Black+Pink Set Ver] 2CD+Photo Book+Post Card+Photocard+Poster
Item Q&A
  • Question : Inquiry for the item from cec****Aug 20, 2018

[ RED VELVET-GENERAL ] SUMMER MAGIC (SUMMER MINI ALBUM)
[ RED VELVET-GENERAL ] SUMMER MAGIC (SUMMER MINI ALBUM)
Item Q&A
  • Question : Inquiry for the item from cec****Aug 14, 2018

  • Question : Inquiry for the item from kce****Jul 25, 2018

[ BT21 x MEDIHEAL ] FACE POINT MASK
[ BT21 x MEDIHEAL ] FACE POINT MASK
Item Q&A
[ BLACK PINK ] SQUARE UP (1ST MINI ALBUM) BLACK VER / PINK VER CD+Photobook+Photocards+Poster
[ BLACK PINK ] SQUARE UP (1ST MINI ALBUM) BLACK VER / PINK VER CD+Photobook+Photocards+Poster
Item Q&A
  • Question : Inquiry for the item from cec****Jun 20, 2018

[ DAY6 ] Shoot Me : Youth Part 1 (3RD MINI ALBUM) [A Ver. / B Ver.]
[ DAY6 ] Shoot Me : Youth Part 1 (3RD MINI ALBUM) [A Ver. / B Ver.]
Item Q&A
  • Question : Inquiry for the item from kce****Jun 17, 2018

BTS - 花樣年華 YOUNG FOREVER (SPECIAL ALBUM) (2CD) (RANDOM)
BTS - 花樣年華 YOUNG FOREVER (SPECIAL ALBUM) (2CD) (RANDOM)
Item Q&A
  • Question : 关于商品fzf****会员的咨询。Jun 17, 2018

    Does it include photobook and photocard?

    USUnited States

    Answer : [Re] 关于商品fzf****会员的咨询。

    yes, they are included in album. thanks.

    Question : [Re] 关于商品fzf****会员的咨询。

    Thank you for answering me

    Answer : [Re] 关于商品fzf****会员的咨询。

    ^^

  • Question : Inquiry for the item from bri****Jun 05, 2018

BTS - 1ST ALBUM [DARK & WILD] / BANGTAN BOYS ALBUM
BTS - 1ST ALBUM [DARK & WILD] / BANGTAN BOYS ALBUM
Item Q&A
  • Question : fzf****会员的咨询。Jun 17, 2018

    Does this include the photobook?

    USUnited States

    Answer : [Re] fzf****会员的咨询。

    100p photobook included.

    Question : [Re] fzf****会员的咨询。

    And photocard too?

    Answer : [Re] fzf****会员的咨询。

    sure.

[ FESTO ] MOOD LIGHT [2018 BTS PROM PARTY]
[ FESTO ] MOOD LIGHT [2018 BTS PROM PARTY]
Item Q&A
  • Question : Inquiry for the item from cec****Jun 15, 2018

BTS 花樣年華 PT1 ( PINK WHITE ) / BANGTAN BOYS ALBUM
BTS 花樣年華 PT1 ( PINK WHITE ) / BANGTAN BOYS ALBUM
Item Q&A
[BTS]  LOVE YOURSELF 轉 ‘TEAR’ [Y.O.U.R SET]
[BTS] LOVE YOURSELF 轉 ‘TEAR’ [Y.O.U.R SET]
Item Q&A
  • Question : Inquiry related delivery from how****May 20, 2018

    How will I know when the item I ordered is on its way ?

    USUnited States

    Answer : [Re] Inquiry related delivery from how****

    friday night bts tear come our shop , but for weekend logistics don't work(of course we have to work packing) so within monday i can send it to you. thank you.

  • Question : First PressMay 09, 2018

    Is this first press?

    USUnited States

    Answer : [Re] First Press

    sure. release on the 18th of may.

  • Question : product descriptionApr 22, 2018

    Will it be including the photocard, mini book, photobook, standing photo, character sticker, posters, and extra photocards for each album?

    USUnited States

    Answer : [Re] product description

    sure, it is set ver, each ver. get po benefit with poster. thanks.

  • Question : Inquiry for the item from Dpe****Apr 18, 2018

    Hello. Will we be getting 4 albums for the T, E, A, R versions with no doubles? Or will they all be random?

    USUnited States

    Answer : [Re] Inquiry for the item from Dpe****

    there is y, o, u, r 4 ver, i sell by each ver. and set ver. thanks.

[ WANNA ONE ] 1÷Χ=1 (UNDIVIDED) (SPECIAL ALBUM) [SET VER]
[ WANNA ONE ] 1÷Χ=1 (UNDIVIDED) (SPECIAL ALBUM) [SET VER]
Item Q&A
  • Question : Inquiry for the item from cha****May 17, 2018

    Does this come with 6 posters?

    USUnited States

    Answer : [Re] Inquiry for the item from cha****

    sure,each ver gets each poster

BTS - LOVE YOURSELF 承  HER  (5TH MINI ALBUM)
BTS - LOVE YOURSELF 承 HER (5TH MINI ALBUM)
Item Q&A
  • Question : Inquiry related delivery from Tay****Apr 25, 2018

    Why is the shipping price so much?

    USUnited States

    Answer : [Re] Inquiry related delivery from Tay****

    Is the coupon from the qoo10 not coming out?

TWICE - FIGUAR (SIGNAL VER.)
TWICE - FIGUAR (SIGNAL VER.)
Item Q&A
TWICE 1ST REPACKAGE[MERRY VER HAPPY VER.]
TWICE 1ST REPACKAGE[MERRY VER HAPPY VER.]
Item Q&A
  • Question : Inquiry for the item from cec****Apr 15, 2018

[RED VELVET] RED VELVET FIRST CONCERT RED ROOM (CONCERT PHOTOBOOK)
[RED VELVET] RED VELVET FIRST CONCERT RED ROOM (CONCERT PHOTOBOOK)
Item Q&A
  • Question : Inquiry for the item from cec****Apr 15, 2018

    does this comes with the pet bookmark?

    SGSingapore

    Answer : [Re] Inquiry for the item from cec****

    Only for preorder buyers, present a red velvet PET bookmark

MONSTA X - THE CONNECT : DEJAVU [VER SELECT]
MONSTA X - THE CONNECT : DEJAVU [VER SELECT]
Item Q&A
  • Question : MONSTA X - THE CONNECT : DEJAVU [Apr 04, 2018

    is there still the benefits after the pre order time

    AUAustralia

    Answer : [Re] MONSTA X - THE CONNECT : DEJAVU [

    YOU GET A PREORDER BENEFIT STILL NOW BUT I SHOULD BE SEND TO YOU RANDOM VER AMONG 4 VER. THANK YOU.

EXID - DO TOMORROW (SIGLE ALBUM)
EXID - DO TOMORROW (SIGLE ALBUM)
Item Q&A
  • Question : Inquiry for the item from cec****Mar 28, 2018