You can leave inquiries about item, delivery, cancel/refund or other questions.
Hi, I ordered it at last Wednesday. But, I can not check any shipping information except invoice number yet. Did you send it? and When can i check shipping information?
Hello, your express has been sent out, normally it can be delivered to your house within 7 days, but due to the large number of goods cleared by the customs recently, it will be slow, please be patient and wait.Thank you for your understanding！(Apr 22, 2019 13:14)
Hello, the general clearance period is 3-7 days, please wait patiently.
화이트로 두개 주문 했는데 블랙으로 두개 왔습니다. 교환 부탁드립니다.
Hello, there may be a mistake in warehouse delivery. Please take a picture for me to confirm. Thank you so much!
Hello, could you please take a photo of the waybill and the product together?Thank you for your understanding!(Apr 17, 2019 08:27)
Hello, we apologize for the inconvenience. In addition, if you do not need to return the exchange, we can give you back 4 dollars as compensation.
화이트로 교환 부탁드립니다!
네，고객님.고객님이 이주소로 보내주세요.전남장성군 황룡면 홍길동로80고려사원아파트 105동402호 소려쌍 010-4850-5118.고객님이 보내후에 송장번호과 연수증를 알려주세요. 감사합니다.CJ택배로 보내주세요.
한쪽에 불이 안들어와요 ㅠㅠ 환불 부탁드립ㄴ당
네,고객님.이 이주소로 보내주세요.전남장성군 황룡면 홍길동로80고려사원아파트 105동402호 소려쌍 010-4850-5118.고객님이 보내후에 송장번호과 연수증를 알려주세요. 감사합니다.CJ택배로 보내주세요.
지금은 상품이 어디에 있나요? 중국에서 배송 중인가요?
Your headphones have been checked at the Korean Customs。Our overseas delivery is normally delivered to customers in 7-14 days. Thank you for your patronage.
배송 시작은 언제쯤 되나요?
We're basically shipped the next day. Thank you for your purchase.
세관통과 언제쯤 예상하면될까요?다른상품과 같은날 세관통관하면 안될것 같아질문드립니다.
Hello, customs clearance is usually completed within 7 days, please wait patiently. Thank you for your understanding!
Qcy t2c보다 상위제품인가요?
Hello, these two products are essentially the same. But TWS has two characteristics. The earphone body adopts touch control design, the second point; The headphones come with a throw rope. You can choose the right products according to your own needs. Wish you a happy shopping.thank you!
언제 배송 시작될까요?
Hello, your express has been sent out, please wait patiently. Thank you!
아이폰 8플러스랑에어팟2도 무선충전 사용 가능한가요?
Hello, first of all, apple 8 can directly purchase a wireless charger, while the IPAD2 does not support wireless charging.
추가옵션 인터페이스(c타입)는 무엇인가요?따로 기능이 있는건가요?
Hello, the add option is for the convenience of customers who do not support wireless charging. Type-c is suitable for huawei, xiaomi and other mobile phones, if you need, you can buy the appropriate products according to the options. Thank you!