Q&A board

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Q & A Lists
Item Question & Answer
◆Sulwhasoo◆Radiance Energy Mask 80ml/Clarifying  Exfoliating/Korea cosmetics
◆Sulwhasoo◆Radiance Energy Mask 80ml/Clarifying Exfoliating/Korea cosmetics
Item Q&A
★Timetreasure Renovating Eye Cream EX * 60pcs /Sulwhasoo/Sample/Korea Cosmetics
★Timetreasure Renovating Eye Cream EX * 60pcs /Sulwhasoo/Sample/Korea Cosmetics
Item Q&A
Concentrated Ginseng Renewing  2items 5ml*10set(Water 5ml*10pcs(50ml)+Emulsion 5ml*10pcs(50ml)
Concentrated Ginseng Renewing 2items 5ml*10set(Water 5ml*10pcs(50ml)+Emulsion 5ml*10pcs(50ml)
Item Q&A
  • Question : Pertanyaan tentang barang dari Wie****May 09, 2018

    All ready?expired date?

    IDIndonesia

    Answer : [Re] Pertanyaan tentang barang dari Wie****

    Hi,
    Ginseng renewing 2 items - Until Dec.2020
    Snowise brightening 2 items - Until Dec.2020
    Timetreasure renovating 2 items - Until Dec.2020
    Essential balancing 2 items - Until Dec.2020
    Everefine lifting ampoule serum 5ml - Until Mar.2020
    Snowise brightening cream - Until Jan.2021
    Herblinic intensive infusion ampoules - Until Feb.2021

    For your information,customs clearance of cosmetic is difficult than they used to be.
    Cosmetic is not allowed to be shipped to Indonesia customer.

    Thank you.

    Question : [Re] Pertanyaan tentang barang dari Wie****

    No shipped to indonesia...but to malaysia...i from indonesia,gobto malaysia take all my package

    Answer : [Re] Pertanyaan tentang barang dari Wie****

    O.K.we can ship to Malaysia.
    Thank you.

    Question : [Re] Pertanyaan tentang barang dari Wie****

    Welcome...

    Answer : [Re] Pertanyaan tentang barang dari Wie****

    Thank you.

★Free Shipping★[Sulwhasoo]Essential Balancing/Whitening/Ginseng Cream/Eye/Serum/Ampoule/Sample
★Free Shipping★[Sulwhasoo]Essential Balancing/Whitening/Ginseng Cream/Eye/Serum/Ampoule/Sample
Item Q&A
  • Question : Inquiry for the item from Jko****Jul 19, 2017

    Hi, for your no. 20 - snowise serum, is this the latest EX version? Thanks

    Answer : [Re] Inquiry for the item from Jko****

    Yes, It is the latest EX version and will be shipped to customer.
    Thanks

[HERA]UV Mist Cushion Ultra Moisture(15g+Refill 15g)/SPF34 / PA++/Mist+Foundation+Sunblock+Whitening+Cooling effects/Ultra hydrating and moisturizing cosmetic/Korea Cosmetics
[HERA]UV Mist Cushion Ultra Moisture(15g+Refill 15g)/SPF34 / PA++/Mist+Foundation+Sunblock+Whitening+Cooling effects/Ultra hydrating and moisturizing cosmetic/Korea Cosmetics
Item Q&A
  • Question : Shipping questionJun 26, 2015

    Hello,

    I would like to buy this item and was wondering if it is possible:
    could you please write a lower value on the customs form (under US$30) and declare it as a "gift"?
    otherwise I have to pay a lot of money for import duties.

    Thank you ^^

    Answer : [Re] Shipping question

    Hi,
    All items are transported to the Qxpress logistics center.
    Further information is available from the Qxpress customer center.
    Thanks

Queen of Cushion! Sulwhasoo Evenfair Perfecting Cushion (Main Product 15g+ Refill 15g)/[SPF50+/PA+++]/Multi-BB/★Korea cosmetic★[雪花秀]
Queen of Cushion! Sulwhasoo Evenfair Perfecting Cushion (Main Product 15g+ Refill 15g)/[SPF50+/PA+++]/Multi-BB/★Korea cosmetic★[雪花秀]
Item Q&A
  • Question : Delivery Option to PHMar 01, 2015

    Which specific courier will you use as Express delivery to PH? I want DHL or Fedex, because if you send via Korean Post it will go thru Phil Post which could take longer. Please respond ASAP. I want to order by today.

    Answer : [Re] Delivery Option to PH

    We apologize for the late response,the office is closed at the weekend.
    Unfortunately,the courier service is via Korea Post EMS to Philippines.
    Thank you for contacting Momoskin!

  • Question : Express Delivery OptionFeb 26, 2015

    Hi,

    I am about to order. I want to know whether you can use DHL or Fedex for delivery to Philippines..?

    Answer : [Re] Express Delivery Option

    Good day
    Please,select the checkbox marked “EMS(KR)”
    Using DHL,EMS,Fedex,etc.
    Delivery fee is expensive but provides fast shipping and tracking.
    Thanks

  • Question : no. 25Jun 18, 2014

    please sell no. 25 too :( thank you^^

    Answer : [Re] no. 25

    Sorry,No.25 is not for sale.
    Thanks

  • Question : Why the shade/colour is 1, 2, 3?Apr 30, 2014

    Why the shade/colour is 1, 2, 3?
    the new version shade is 13, 21, 23, 25
    do you sell the new version?

    Answer : [Re] Why the shade/colour is 1, 2, 3?

    Hi
    The new version is No13.
    Thanks

★Korea cosmetic★[雪花秀]Herbal Soap 70gx1pcs/Sulwhasoo/Sample
★Korea cosmetic★[雪花秀]Herbal Soap 70gx1pcs/Sulwhasoo/Sample
Item Q&A
  • Question : shippingJan 07, 2015

    dear seller can you make a co-shipping of the sulwhasoo sample (the same shipping rate) with this bar soap?? since i want to buy the 10 sachet of harmonizen and its quite exspensive if i buy it with non coshipping for thw item. i hope u can make it happen, thankyou before :)

    Answer : [Re] shipping

    Hi,
    Please purchase herbal soap and sample in the item code-414396296.
    Pay only one shipping fee for purchasing multi items among same shipping fee group items in a cart.
    Thanks