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Q & A Lists
Item Question & Answer
[Neo Smart pen] Neo Smart Pen N2/Neo smartpen N2 for IOS and Android Smartphones and Tablets
[Neo Smart pen] Neo Smart Pen N2/Neo smartpen N2 for IOS and Android Smartphones and Tablets
Item Q&A
  • Question : 來自Dav****會員的商品咨詢。May 09, 2019

    這個是只有筆嗎,還是有筆記本

    TWTaiwan

    Answer : [Re] 來自Dav****會員的商品咨詢。

    Dear Customer
    Thank you for your inquiries.
    This includes pen and pocket notes.
    Thank you.

[Body Spin]Body Massager / Cellulite Reduction / Esthetic Massage
[Body Spin]Body Massager / Cellulite Reduction / Esthetic Massage
Item Q&A
  • Question : Inquiry for the item from 261****May 04, 2019

    Hello seller,

    I have some questions about this item. item code: 607762975
    First of all, does body spin can be used in the United States, I mean the electricity power wides (220V or 110V). Can you ship to the United States, and how long does it take?

    secondly, is this product a real one, I know this product is good since one of my friends using it, but I mean does THIS one made in South Korea? (sorry for being silly, but there are so many international shopping are fake, and I have never shopped from this website, I am not too sure about the credibility, plus it is pricy $$$).

    Thank you so much if you have time to response to me! =)

    USUnited States

    Answer : [Re] Inquiry for the item from 261****

    Dear Customer
    Thank you for your inquiries.
    Body spin can be used in AC100 ~ 240V and can be used at 110V.
    However, this is because Korean products have different plug shapes.
    You need a plug that can be used in the United States.
    This can be shipped to the United States.
    This takes about 7-14 days to ship.
    We sell authentic products in Korea.
    Thank you.

Apply $15 Coupon 25~28 Feb  [Spectra] Spectra S1+ Double Electric breast pump
Apply $15 Coupon 25~28 Feb [Spectra] Spectra S1+ Double Electric breast pump
Item Q&A
  • Question : Inquiry related delivery from joh****Feb 26, 2019

    Hello, can this item be shipped to Australia? If it can, how long does it normally take? Thanks

    AUAustralia

    Answer : [Re] Inquiry related delivery from joh****

    Dear Customer
    Thank you for your inquiries.
    Shipping is not available in Australia.
    Thank you.

  • Question : 关于运送379****会员的咨询。Jan 09, 2019

    Hi I have ordered for s1+ and made payments on 7th Jan. However the status is still showing waiting to be shipped. Please can you advice when can the item be shipped out? Thanks

    CNChina

    Answer : [Re] 关于运送379****会员的咨询。

    Thank you for your order.
    We contacted the shipping company.
    This is not possible to ship to China.
    Please cancel your order.
    We apologize for any inconvenience.
    Thank you.

  • Question : 关于商品379****会员的咨询。Jan 08, 2019

    Hi may I check with you if the s1+ double electric pump comes with full set of components? Also is there any servicing service in China and how long is the warranty please?

    Also how long is the expected shipping time to China? Thanks.

    CNChina

    Answer : [Re] 关于商品379****会员的咨询。

    Dear Customer
    Thank you for contacting us.
    We provide 1 year seller warranty in Korea.
    When you find any defect on the product, please report it within 3 days from the delivery. We will bear all the cost.
    Any operating problem during the usage in 1 year is also covered by warranty but you need to pay the round shipping for the repair.

    S1 or S2 Plus Components
    2 x wide breast shields (28mm)
    2 x back-flow protectors
    2 x silicon valves
    2 x air hose
    2 x PP bottles
    1 x S1 or S2 Plus Main body
    1 x Adapter

    If you want additional accessories, please purchase option separately.

    If you order today,
    It will take about 3-5 working days.

    Thank you

[POGNAE]NEW Pognae No5 PLUS /Pognae No5 Hipseat/ 5 colors Available/  baby carri
[POGNAE]NEW Pognae No5 PLUS /Pognae No5 Hipseat/ 5 colors Available/ baby carri
Item Q&A
  • Question : 關於商品sun****會員的咨詢。Feb 05, 2019

    請問no.5+的價格是多少

    TWTaiwan

    Answer : [Re] 關於商品sun****會員的咨詢。

    Dear Customer
    Thank you for your inquiries.
    It is US200 dollars.
    Thank you.

[dyson] Dyson Supersonic Hair Dryer HD01 (Iron/Fuchsia)Dryer
[dyson] Dyson Supersonic Hair Dryer HD01 (Iron/Fuchsia)Dryer
Item Q&A
  • Question : 상품 관련 261****님의 문의입니다Jan 22, 2019

    안녕하세요 상품관련해서 문의드릴게요

    1. 한국에서 발송하는 건가요? 그러면 배송은 얼마나 걸리나요??

    2. 재고는 어느정도 있나요?

    KRSouth Korea

    Answer : [Re] 상품 관련 261****님의 문의입니다

    안녕하세요 고객님
    문의주신 제품은 3-5일 정도 배송기간( 공휴일 제외)이 소요됩니다.
    재고는 보유하고 있으나 필요한 수량 말씀해주시면 구매가능 여부 알려드리겠습니다.
    감사합니다.

    Question : [Re] 상품 관련 261****님의 문의입니다

    네 감사합니다

    Answer : [Re] 상품 관련 261****님의 문의입니다

    네 감사합니다.

★PORTABLE[Spectra 9+]Double set Electric Breast Pump /Made in
★PORTABLE[Spectra 9+]Double set Electric Breast Pump /Made in
Item Q&A
[GAPO]GAPO Multi5 Air Compression Massager Leg + Feet + Calf Therapy Massager
[GAPO]GAPO Multi5 Air Compression Massager Leg + Feet + Calf Therapy Massager
Item Q&A
  • Question : Inquiry for the item from mon****Sep 09, 2018

    1) I want to buy it for use in India, I see it’s 220 v, so I assume it will work in India, is that right?
    2) this is my first time buying from this site, you promise that it’s safe to buy and I will get new product in working order & I will not lose my money. Thank you.

    USUnited States

    Answer : [Re] Inquiry for the item from mon****

    Dear Customer
    Thank you for your inquiries.
    The item is available in India.
    This is 220/60Hz.
    The india voltage is 220/50Hz.
    Thank you.

  • Question : Inquiry for the item from mon****Sep 09, 2018

    Hi
    If I make payment today in how many days you will dispatch the product and how soon will it be delivered to India?

    USUnited States

    Answer : [Re] Inquiry for the item from mon****

    Dear Customer
    Thnak you for contacting us.
    It will be shipped within 2-3 days.
    It takes about 7-10 days to ship.
    Thank you.

[ELBSTAFFL ] ELBSTAFFL Electric Kettle bnb-1800T/ electric milk powder pot/coffee/ tea/
[ELBSTAFFL ] ELBSTAFFL Electric Kettle bnb-1800T/ electric milk powder pot/coffee/ tea/
Item Q&A
[Nutri D-Day] Nutri D-day Special All New Diet 30days 3+1 (4months) / 2 pills before sleep
[Nutri D-Day] Nutri D-day Special All New Diet 30days 3+1 (4months) / 2 pills before sleep
Item Q&A
  • Question : Inquiry for the item from ang****Jun 13, 2018

    How many bottles for the 40.90
    Usd? Is it 4 bottles? Thanks

    IDIndonesia

    Answer : [Re] Inquiry for the item from ang****

    Dear Customer
    Thank you for your inquiries.
    This is 4 bottles.
    Thank you.

[Xiaomi ]Bluetooth Speakers gen2 / Stylish and Portable
[Xiaomi ]Bluetooth Speakers gen2 / Stylish and Portable
Item Q&A
[WD]WD My passport SSD External SSD 256GB/ 512GB
[WD]WD My passport SSD External SSD 256GB/ 512GB
Item Q&A
  • Question : 关于商品win****会员的咨询。Nov 08, 2017

    can I buy my passport SSD 512GB for 16 pic ? Why can’t ? The system Is said have limited. do you have 1TB one?

    Answer : [Re] 关于商品win****会员的咨询。

    Dear Customer
    Thank you for contacting us.
    You can order by dividing the quantity.
    We uploaded the 1TB page.
    Please check the page.
    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=564933017

2017 New LG Smart Watches / Sport / Style  / W270 / Smart Devices / Bluetooth Smart Band
2017 New LG Smart Watches / Sport / Style / W270 / Smart Devices / Bluetooth Smart Band
Item Q&A
  • Question : Pertanyaan tentang barang dari nov****Sep 18, 2017

    Ready stock for LG sport W280V LTE? I like this item.

    Answer : [Re] Pertanyaan tentang barang dari nov****

    Dear Customer
    Thank you for contacting us.
    The sports watch is out of stock.
    Thank you.

[Oral B]NEW Oral B PRO 500 plus Electric Toothbrush 1+1 / Good Gift
[Oral B]NEW Oral B PRO 500 plus Electric Toothbrush 1+1 / Good Gift
Item Q&A
  • Question : [상품관련] 관련 문의 입니다.Mar 06, 2017

    1+1이라고 되어 있는데, 정확한 구성이 어떻게 되는 건가요? 본체, 칫솔모, 충전기까지 모두 1+1이라는 뜻인가요?

    Answer : [Re] [상품관련] 관련 문의 입니다.

    안녕하세요 오마이샵23입니다.
    문의주셔서 감사합니다.
    네 1+1 본품 2개 구성입니다.
    감사합니다.

[Spectra] Spectra 9S / AA Battery / Micro 5 pin / Double inhaler set Componented
[Spectra] Spectra 9S / AA Battery / Micro 5 pin / Double inhaler set Componented
Item Q&A
  • Question : Difference between S9 and 9+Jan 23, 2017

    Hi,

    I noticed you have both S9 and 9+. Can I know what is the difference between the 2?

    Thank you,
    Irene

    Answer : [Re] Difference between S9 and 9+

    Dear Customer
    Thank you for contacting us.
    9+: It has charagable battery inside(for max 2hours). You can use outside easily.
    9S: You need connect 5pin cable or need AA Alkaine battery. (Or you have to connect to the adaptor to use.)

    Thank you.

  • Question : What is included and breast shield size?Jan 23, 2017

    Hi,

    Can I know:
    1. What is included in the standard package?
    2. What is the size of the breast shields? 28mm, 30mm

    Thank you,
    Irene

    Answer : [Re] What is included and breast shield size?

    Dear Customer
    Thank you for concerning our product!
    1) Spectra 9+ components
    Mainbody, wide breast shield (28mm) x 2, blackflow preventor x 2, silicone head x 2, air hose x 2, adaptor

    Babybottle component
    Spectra babybottle 160ml x 2, cap x 2, disc x 2, teat x 2, teat cover x 2

    If you need to buy more accessorries,
    Please choose the option.

    2)The item is included the shileld size 28mm.

    I hope my answer makes you help!
    Thank you.

PORTABLE[Spectra 9+]Double set Electric Breast Pump /Made in Korea/cimilre
PORTABLE[Spectra 9+]Double set Electric Breast Pump /Made in Korea/cimilre
Item Q&A
  • Question : What is included in standard package and breast shield sizeJan 23, 2017

    Hi,

    Can I know:
    1. What is included in the standard package?
    2. What is the size of the breast shields? 28mm, 30mm

    Thank you,
    Irene

    Answer : [Re] What is included in standard package and breast shield size

    Dear Customer
    Thank you for concerning our product!
    1) Spectra 9+ components
    Mainbody, wide breast shield (28mm) x 2, blackflow preventor x 2, silicone head x 2, air hose x 2, adaptor

    Babybottle component
    Spectra babybottle 160ml x 2, cap x 2, disc x 2, teat x 2, teat cover x 2

    If you need to buy more accessorries,
    Please choose the option.

    2)The item is included the shileld size 28mm.

    I hope my answer makes you help!
    Thank you.

[Sony] Sony Mobile projector MP-CL1A / Home Projector / Laser Beam Scanning / Wide HD / Auto Focus / WIFI / HDMI / MHL / wifi projector
[Sony] Sony Mobile projector MP-CL1A / Home Projector / Laser Beam Scanning / Wide HD / Auto Focus / WIFI / HDMI / MHL / wifi projector
Item Q&A
  • Question : 배송기간과 구성품 문의 드립니다.Dec 13, 2016

    본 제품을 구매 할려고 합니다.

    1. A/S는 소니 코리아에서 가능 합니까?

    2. 구성품중 삼각대는 포함인가요?

    3. 한국까지 배송은 얼마나 걸릴까요?

    Answer : [Re] 배송기간과 구성품 문의 드립니다.

    안녕하세요 문의주셔서 감사합니다.
    1. 수리가능합니다.
    2. 삼각대 미포함 제품입니다.
    3. 비지니스 기준 3-5일 소요됩니다.

    감사합니다.

[SHIZTEC]SHIZTEC V-ball Face Massager/ Made in Korea /  Face Massager Slim UP Anti-Aging Beauty Facial
[SHIZTEC]SHIZTEC V-ball Face Massager/ Made in Korea / Face Massager Slim UP Anti-Aging Beauty Facial
Item Q&A
  • Question : When can I received my item?Oct 26, 2016

    Cart no. : 76378378
    Recipient : Vivien Lim
    Order no. : 107751310

    I try to track it, it till 14/10/16 in INCHEON, Flight number : GA871, and that it?

    Can you check for me when can I receive it please.

    Answer : [Re] When can I received my item?

    Dear Customer
    Thank you for contacting us.
    We contacted the shipping company.
    They will contact you
    Thank you.

[dyson] dyson V6 Baby Child HEPA Handheld Vacuum  Cordless/Powered by Dyson digital motor V6 /2 Tier Radial cyclones /Up to 20 minutes of powerful suction /
[dyson] dyson V6 Baby Child HEPA Handheld Vacuum Cordless/Powered by Dyson digital motor V6 /2 Tier Radial cyclones /Up to 20 minutes of powerful suction /
Item Q&A
  • Question : 한국 관부가세Oct 21, 2016

    안녕하세요. 상품 안내 잘 봤는데요...
    상품 배송은 어디에서 되는 것인지요?
    국내에 있는 상품이라면 관부가세가 붙지 않겠지만 해외 배송 상품이면 관부가세 부가대상 금액 및 품목으로 여겨져서 말이죠.
    답변에 미리 감사드립니다.

    Answer : [Re] 한국 관부가세

    안녕하세요
    한국에서 배송됩니다.
    문의주셔서 감사합니다.

[kiss]Automatic Curler professional  Insta Wave/Mira Curl babyliss Vidal Sassoon automatic Wave
[kiss]Automatic Curler professional Insta Wave/Mira Curl babyliss Vidal Sassoon automatic Wave
Item Q&A
  • Question : can it make straight hair?Jun 14, 2016

    after adding the volume brush, beside making volume hair, can it make straight hair?
    just like the ss shiny red one do?(attach photo)

    Answer : [Re] can it make straight hair?

    Dear Cusotmer
    If you want a straight hair, please purchase a flat iron.
    Thank you.

  • Question : quiresJun 13, 2016

    ok, can this one make hair straight after applying the volume brush to it?

    Answer : [Re] quires

    Dear Customer
    Thank you for contacting us.
    After applying the volume brush,
    It can make wave hair.
    Thank you.

  • Question : orderJun 13, 2016

    do this one have stock and ship to HKG? I want one, thanks

    Answer : [Re] order

    Dear Cusotmer
    Thank you for concerning our product!
    Please check the page.
    http://list.qoo10.com/item/KISS-AUTOMATIC-CURLER-PROFESSIONAL-INSTA-WAVE-MIRA-CURL-BABYLISS/428154180?sellerview=on

    Thank you.

  • Question : orderJun 06, 2016

    hi! do you have stock for this item?

    Answer : [Re] order

    Dear Customer
    Thank you for cocnerning our product!
    Yes, We have in stock.
    Thank you.

[Cimilre M2]Cimilre M2 Electric Breast Pump Spectra M2 plus Portable
[Cimilre M2]Cimilre M2 Electric Breast Pump Spectra M2 plus Portable
Item Q&A
  • Question : shipping fee of m2 orderDec 17, 2015

    I'm at the payment page and why it need shipping fee?
    you said it's free shipping right?

    please reply, thank you

    Answer : [Re] shipping fee of m2 order

    Dear Customer
    Thank you for concerning our product!
    Singapore shipping is free.
    Other countries are additional cost.
    Thank you.

  • Question : m2Dec 17, 2015

  • Question : m2Dec 17, 2015

  • Question : m2 orderDec 17, 2015

  • Question : m2 orderDec 16, 2015

    good! thank you for your reply! Is it free shipping?
    I would like to buy the m2! do your shop have 3 ways connector also? can it be free gift?

    do you have a picture of the 3 ways connector for me to have a look?
    and if I order the cooler bag together, will it have discount?

    please reply, thank you!

    Answer : [Re] m2 order

    Dear Customer
    Thank you for concerning our product!
    OK. It is Free shipping.
    You can buy the option 3way connector and cooler bag.
    Please check the 3way connector image page.
    http://list.qoo10.sg/item/CIMILRE-3WAY-CONNECTOR-CIMILRE/420068319?sellerview=on

    Thank you.

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