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Q & A Lists
Item Question & Answer
[G9SKIN] Milk Creamy Concealer - 6.5g
[G9SKIN] Milk Creamy Concealer - 6.5g
Item Q&A
[CNP LABORATORY] Vita B Ampule In Cushion - 1pack (12g+Refill) (SPF35 PA++)
[CNP LABORATORY] Vita B Ampule In Cushion - 1pack (12g+Refill) (SPF35 PA++)
Item Q&A
[ETUDE HOUSE] Apricot Stick Gloss - 2g
[ETUDE HOUSE] Apricot Stick Gloss - 2g
Item Q&A
  • Question : Inquiry for the item from Jko****Jun 18, 2019

    Hi, may I know which number to select as I want to place order for Grape, Raspberry, apple and cherry.

    Your listing only shows #1, #2 etc but no description on the colour.

    SGSingapore

    Answer : [Re] Inquiry for the item from Jko****

    Hi dear

    I'm sorry for inconvenient issue.
    Please kindly check the below link in which you can find the color in detail of each option.
    Best regards

    Question : [Re] Inquiry for the item from Jko****

    May I know where is the below link?

    Answer : [Re] Inquiry for the item from Jko****

    I'm sorry for that.
    I linked it again.
    https://www.etudehouse.com/kr/ko/product/detail?onlineProdSn=1851

[MISSHA] Glow Ampoule Pact Special Limited Set - 1pack (4items)
[MISSHA] Glow Ampoule Pact Special Limited Set - 1pack (4items)
Item Q&A
[INNISFREE] Cauliflower Mushroom Vital Serum Special Set - 1pack (4items)
[INNISFREE] Cauliflower Mushroom Vital Serum Special Set - 1pack (4items)
Item Q&A
  • Question : Inquiry for the item from 233****Apr 15, 2019

    Hi
    Beside the serum (50ml), what item is included in the set?

    SGSingapore

    Answer : [Re] Inquiry for the item from 233****

    Hi

    It comes with essece cover cream 40ml, massage cream 130ml and sleeping pack 100ml.
    Thank you :)

[TIAM] My Signature C Source - 30ml
[TIAM] My Signature C Source - 30ml
Item Q&A
[BANILA CO.] Clean It Zero Cleansing Balm Original - 180ml (Big Size)
[BANILA CO.] Clean It Zero Cleansing Balm Original - 180ml (Big Size)
Item Q&A
  • Question : 關於運送pch****會員的咨詢。Feb 26, 2019

    請問還有優惠卷嗎

    TWTaiwan

    Answer : [Re] 關於運送pch****會員的咨詢。

    Hi

    Sorry, there is no coupon.
    Thank you.

  • Question : 關於運送dom****會員的咨詢。Apr 30, 2018

    請問下單後,多久可以出貨呢?

    CNChina

    Answer : [Re] 關於運送dom****會員的咨詢。

    Hi
    You will receive the package in 1 to 2 weeks afer shipment.
    Thank you.

[NEOGEN] Dermalogy Real Ferment Micro Essence - 150ml
[NEOGEN] Dermalogy Real Ferment Micro Essence - 150ml
Item Q&A
  • Question : Inquiry for the item from ani****Jan 05, 2019

    hello team.
    happy new year.
    btw i want to know the expiry date of tbis neogen ferment essence
    tq

    MYMalaysia

    Answer : [Re] Inquiry for the item from ani****

    Dear customer,

    Manufacturing date is around mid-2018 to recent date.
    And its expiration date is 3 years from manufacturing date and 1 year after opening.
    We always get the freshest items since our office is located nearby the main office of every cosmetic store.
    Should you have any further questions, please feel free to contact us.

    Thank you, have a great day!

    Question : [Re] Inquiry for the item from ani****

    tq so much

    Answer : [Re] Inquiry for the item from ani****

    Thank you too :)

[MISSHA] Near Skin Total Ceramide Cream - 50ml
[MISSHA] Near Skin Total Ceramide Cream - 50ml
Item Q&A
  • Question : Inquiry for the item from ani****Dec 06, 2018

    back in stock?

    MYMalaysia

    Answer : [Re] Inquiry for the item from ani****

    Hello, this product is not available. Sorry for the inconvenience.

    Question : [Re] Inquiry for the item from ani****

    okay

    Answer : [Re] Inquiry for the item from ani****

    Thank you :)

    Question : [Re] Inquiry for the item from ani****

    do u have cosrx poreless liquid. want to purchase with this

    Answer : [Re] Inquiry for the item from ani****

    Dear customer.

    We are sorry to tell you that we cannot make 100% sure if we have stock every time because we pick up products from the brands as soon as we receive an order.

    If the item is not on our listing, there are two possible reasons why we don't have them:
    1. The product line is not for sale anymore.
    2. The producer(maker) is not opening that item for sale for distributors.
    We will inform our Product Manager to try to put this item in our stock, but we cannot give you a promise.

    Sorry for the inconvenience.

    Best Regards.

[CLIO] Kill Cover Pot Concealer - 6g
[CLIO] Kill Cover Pot Concealer - 6g
Item Q&A
  • Question : 黑五優惠卷Nov 22, 2018

    為甚麼不能使用黑五的優惠卷

    TWTaiwan

    Answer : [Re] 黑五優惠卷

    Hi

    Please tell me how it's not working.
    Thank you.

[CLIO] Mad Matte Tint - 4.5ml
[CLIO] Mad Matte Tint - 4.5ml
Item Q&A
  • Question : Available?Oct 22, 2018