Q&A board

Q & A Lists
Item Question & Answer
Casio G-Shock X Baby-G Limited Offer! Flat Price Listing. Free Shipping and 1 Year Warranty.
Casio G-Shock X Baby-G Limited Offer! Flat Price Listing. Free Shipping and 1 Year Warranty.
Item Q&A
  • Question : Inquiry for the item from idh****Jul 11, 2019

    How to pick the watch model I want the A14 model but there is no option on product page

    IDIndonesia

    Answer : [Re] Inquiry for the item from idh****

    Hi,

    Thanks for your feedback.
    However, it's working fine when we try it.
    We suggest you to try to browse with other browser with the following link:
    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=441638807

    Kindly let us know if you're still cannot pick the watch.

    Thank you.
    Watchspree

  • Question : [Shipping] Related InquiriesFeb 21, 2017

    Order No. 110538690

    hi.pls update me the status.and i have send you the update phone number.please let me know when my item is shipping out.thanks.

    Answer : [Re] [Shipping] Related Inquiries

    Hi,

    Thanks for your purchase :)
    Please contact Qoo10 for for any order details adjustment.

    We seek your kind understanding.

    Thank you
    Watchspree

*APPLY 25% OFF COUPON* Seiko 5 Automatic Mens Watch SNKL23K1. Free Shipping 1 Year Warranty!
*APPLY 25% OFF COUPON* Seiko 5 Automatic Mens Watch SNKL23K1. Free Shipping 1 Year Warranty!
Item Q&A
  • Question : Inquiry related delivery from 261****Dec 26, 2018

    Hi, can this item be shipped to Poland? I would love to order it but the closest option I see is United Kingdom...

    Kind regards,
    Tomasz

    PLPoland

    Answer : [Re] Inquiry related delivery from 261****

    Hi,

    We are regret to inform you that currently we don't ship to overseas due to the large number of lost cases we had with overseas orders.

    We seek your kind understanding.

    Thank you
    Watchspree

*APPLY 25% OFF COUPON* [SEIKO] SEIKO PROSPEX AUTOMATIC DIVER WATCH SRP637K1. Free Shipping!
*APPLY 25% OFF COUPON* [SEIKO] SEIKO PROSPEX AUTOMATIC DIVER WATCH SRP637K1. Free Shipping!
Item Q&A
  • Question : 상품 관련 the****님의 문의입니다.Nov 01, 2018

    관세가 포함된가격입니까?

    KRSouth Korea

    Answer : [Re] 상품 관련 the****님의 문의입니다.

    Hi,

    Do note that all overseas buyers are responsible for any customs and/or tax payable and it is not included in the item price. Please check your country customs tax before buying or bidding.

    Thank you
    Watchspree

  • Question : 상품 관련 ugl****님의 문의입니다.Apr 27, 2018

    관부가세 모두 포함가격인가요?

    KRSouth Korea

    Answer : [Re] 상품 관련 ugl****님의 문의입니다.

    Hi,

    Thanks for your interest.
    Yes, it included and Qoo10 will count all the fee plus the shipping fee.

    Thank you
    Watchspree

  • Question : 배송 관련 vam****님의 문의입니다.Sep 23, 2017

*APPLY 25% OFF COUPON* GIFTS FOR HER! CASIO Leather N Stainless Steel Watches. Free Shipping!
*APPLY 25% OFF COUPON* GIFTS FOR HER! CASIO Leather N Stainless Steel Watches. Free Shipping!
Item Q&A
  • Question : 취소/환불 관련 lyj****님의 문의입니다.Oct 29, 2018

    When will I be exchanged?

    I waited two weeks.

    KRSouth Korea

    Answer : [Re] 취소/환불 관련 lyj****님의 문의입니다.

    Hi,

    We are truly apologize regarding this issue and Qoo10 is still working on this.
    As soon as we get any updated news, we will post you promptly.

    Kindly wait for a while.
    We seek your kind understanding.

    Thank you
    Watchspree

  • Question : 취소/환불 관련 lyj****님의 문의입니다.Oct 19, 2018

    When will I be exchanged?

    KRSouth Korea

    Answer : [Re] 취소/환불 관련 lyj****님의 문의입니다.

    Hi,

    We are still waiting from Qoo10's reply.
    We will contact you once they get back to us ;)

    We seek your kind understanding.

    Thank you
    Watchspree

  • Question : 취소/환불 관련 lyj****님의 문의입니다.Oct 11, 2018

    The product has been shipped incorrectly. I want exchange.

    KRSouth Korea

    Answer : [Re] 취소/환불 관련 lyj****님의 문의입니다.

    Hi,

    We will check with Qoo10 regarding this issue.
    We will get back to you once we hear from them ;)

    We seek your kind understanding.

    Thank you
    Watchspree

*APPLY 25% OFF COUPON* CASIO BABY-G BGA SERIES! Free Shipping and 1 Year Warranty!
*APPLY 25% OFF COUPON* CASIO BABY-G BGA SERIES! Free Shipping and 1 Year Warranty!
Item Q&A
  • Question : Inquiry for the item from ang****Sep 05, 2018

    I cannot select A06 for the new arrival. There’s no area to select the model. Please advise. Thank you

    SGSingapore

    Answer : [Re] Inquiry for the item from ang****

    Hi,

    Thank you for your interest.
    This model is out of stock.
    We are still not sure when will it be restocked. We will keep this listing updated once we have new stocks that come in.

    We seek your kind understanding

    Thank you
    WatchSpree

  • Question : baby g watchOct 02, 2014

    Still have this stock?

    Answer : [Re] baby g watch

    Hi,

    Thank you for your interest. We are pleased to inform you that we do have BGA170-7B2 in stock and you can order it on our website at the following link.
    list.qoo10.sg/item/CASIO-GENUINE-CASIO-BABY-G-BGA/401121033

    Thank You
    WatchSpree

    Question : [Re] baby g watch

    So can send me the link??

    Answer : [Re] baby g watch

    Hi,

    The link is as follow.
    http://list.qoo10.sg/item/CASIO-GENUINE-CASIO-BABY-G-BGA/401121033


    Thank You
    WatchSpree

    Question : [Re] baby g watch

    How much one??

    Answer : [Re] baby g watch

    Hi,

    You can refer to the link that we have provided previously. choose the model that you are interested in and you will be able to see the price there.


    Thank you
    WatchSpree

  • Question : helloOct 20, 2013

    is the watch authentic or replica?? thanks a lot

    Answer : [Re] hello

    Hi,

    "WatchSpree believes in building a relationship and trust with our customers. Thus, all our products are 100% genuine with original tag and box and we will not want to jeopardize the trust we have with you. Moreover, in Singapore, its illegal to sell fake watches. We as sellers, can be jailed for this.

    WatchSpree takes pride in what we do and most important desiring to build a trust and relationship with our customers. if you have any other enquires, feel free to drop us an email. :)"

    Thank you,
    WatchSpree

  • Question : StatuesJul 02, 2013

    hi there...how is my order??how come it still on request?

    Answer : [Re] Statues

    Hi,

    Thank you for your order from us. We have mailed it out on the 2nd of July and you can track your parcel on Singpost website at the following link with the tracking number, RC121001327SG.
    http://www.singpost.com

    Thank You
    WatchSpree

[CHEAPEST PRICE IN SPORE] *CASIO GENUINE* CLASSIC ANALOG WATCHES MQ-24 SERIES!  Free Shipping!
[CHEAPEST PRICE IN SPORE] *CASIO GENUINE* CLASSIC ANALOG WATCHES MQ-24 SERIES! Free Shipping!
Item Q&A
  • Question : 배송 관련 shp****님의 문의입니다.Jul 13, 2018

    2건을 개별적으로 주문을 했는데 묶음 배송으로 가능 한가요?

    KRSouth Korea

    Answer : [Re] 배송 관련 shp****님의 문의입니다.

    Hi,

    May we know that what are you referring to?

    Thank you
    Watchspree

    Question : [Re] 배송 관련 shp****님의 문의입니다.

    Sorry. I have two order. May i receive one package?

    Answer : [Re] 배송 관련 shp****님의 문의입니다.

    Order

    Question : [Re] 배송 관련 shp****님의 문의입니다.

    Order2

    Answer : [Re] 배송 관련 shp****님의 문의입니다.

    Hi,

    Noted with thanks as we will pack together and ship out.

    Thank you
    Watchspee

  • Question : 상품 관련 Wat****님의 문의입니다.Apr 11, 2018

    언제쯤 도착인지요?

    KRSouth Korea

    Answer : [Re] 상품 관련 Wat****님의 문의입니다.

    Hi,

    Thanks for your purchase.
    As we checked your item has been despatched to your country.
    Kindly keep tracking your parcel on your local post website with the tracking no. USP131705470 and be patient for the transit time and custom clearance.
    We seek your kind understanding.

    Thanks you
    Watchspree

  • Question : have u ship out my watchDec 27, 2014

    I have made payment on wednesday. Have u ship out my watch? I already ask personally to u but still have no feedback till today.
    Order No. 99714627

    Answer : [Re] have u ship out my watch

    Hi,

    Thank you for your order from us. We will be mailing out your order tomorrow.

    Thank You
    WatchSpree

  • Question : delivery statusNov 07, 2014

    how to check my order delivery status when its already arrived @ malaysia? checked with posdaftar tracking and it stated 'no reference number existed'

    Answer : [Re] delivery status

    Hi,

    Thank you for your purchase from us.
    You can check your parcel at the following website : http://www.singpost.com/

    Your tracking number is : RC631049977SG

    Thank you
    WatchSpree

  • Question : base on the tracking "component not found"Sep 25, 2014

    Hi Sir/Madam,

    I do purchase on 17th Septemeber 2014, it still haven't received the parcel.
    could you help me verify it?
    look forward to hear from you soon.

    rgds,
    Nick

    Answer : [Re] base on the tracking "component not found"

    Hi,

    Thank you for your purchase from us. We have mailed out your order on 18 Sept and the tracking number is RC624496682SG.
    You can track the status of the parcel on POS Malaysia website at the following link.
    www.pos.com.my/pos/appl/service/sub_registered_mail.asp

    The current status of the parcel is 'Internal Process at (MYKULA) KUALA LUMPUR, MALAYSIA' .Maybe you can check with your local post office regarding the status of the parcel.

    Thank You
    WatchSpree

    Question : [Re] base on the tracking "component not found"

    Acknowleged.
    thanks for your support given

    Answer : [Re] base on the tracking "component not found"

    Hi,

    Okay no problem. :)

    Thank You
    WatchSpree

+View all Notice, FAQ, Q&A >>
[SEIKO] Seiko Prospex Turtle Automatic Diver Watch SRP775K1. Free Shipping!
[SEIKO] Seiko Prospex Turtle Automatic Diver Watch SRP775K1. Free Shipping!
Item Q&A
  • Question : 關於商品ken****會員的咨詢。Jun 09, 2018

    有全黑色的嗎?有沒有橡膠錶帶

    TWTaiwan

    Answer : [Re] 關於商品ken****會員的咨詢。

    Hi,

    Thanks for your interest.
    We are regret to inform you that we don't have the watch with all black colour as you mentioned.

    We seek your kind understanding.

    Thank you
    Watchspree

*CASIO GENUINE* Vintage Retro Gold A168WEGB-1B Illuminator Alarm Watch. Free Shipping!
*CASIO GENUINE* Vintage Retro Gold A168WEGB-1B Illuminator Alarm Watch. Free Shipping!
Item Q&A
  • Question : Item Availability/DeliveryMar 15, 2018

    Hi, when can the item be delivered if to order today?

    SGSingapore

    Answer : [Re] Item Availability/Delivery

    Hi,

    Thank for your interest.
    There is four shipping method for you which is
    i) Qxquick - you can choose any date and timing for your delivery
    ii)Qxpress - it will take about 2-4 working days for your delivery
    iii)Singpost Normal mail - it will take about 2-15 working
    +days for Singpost Normal Mail to deliver your item.
    iv) Self collection - you only can do self collection after one working day you place the order.

    Wish you have a nice shopping experience with Watchspree

    Thank you
    Watchspree

[CHEAPEST PRICE IN SPORE] *CASIO GENUINE* LADIES CLASSIC SERIES! LTPV LTP1215 LTP1165 Free Shipping!
[CHEAPEST PRICE IN SPORE] *CASIO GENUINE* LADIES CLASSIC SERIES! LTPV LTP1215 LTP1165 Free Shipping!
Item Q&A
  • Question : BOXMay 27, 2017

    Hello, may i know the box original too or not?

    Answer : [Re] BOX

    Hi,

    Thank you for your interest.
    Yes, it is original :)

    Thank you
    WatchSpree

  • Question : Cancel the order no: 20797813Nov 02, 2013

    Please cancel the order no. above as I wrongly key in the information. Will do another new order again once the current order has been cancel.
    Sorry for the inconvenient caused. Thanks!

    Answer : [Re] Cancel the order no: 20797813

    Hi,

    Your order is currently not reflected at our end.

    Thank You
    WatchSpree

  • Question : originalJul 17, 2013

    it is original or not?

    Answer : [Re] original

    Hi,

    Thank you for your interest.
    WatchSpree believes in building a relationship and trust with our customers. Thus, all our products are 100% genuine with original tag and box and we will not want to jeopardize the trust we have with you. Moreover, in Singapore, its illegal to sell fake watches. We as sellers, can be jailed for this.

    WatchSpree takes pride in what we do and most important desiring to build a trust and relationship with our customers. if you have any other enquires, feel free to drop us an email. :)


    Thank You
    WatchSpree

    Question : [Re] original

    what is the different between non-registered mail and register mail?

    thank you!!

    Answer : [Re] original

    Hi,

    For registered mail, the postman will deliver the parcel to your doorstep and you will have to sign to receive the parcel. There will be a tracking number provided to you too and you can track the parcel on Singpost website for the status.
    For non-registered mail, it will be the normal mail and the parcel will be dropped into your mailbox.

    Thank You
    WatchSpree

    Question : [Re] original

    Hello,

    could i know that it is safe if i use non-registered mail?

    how long duration for shipping using registered mail and non-registered mail?

    thank you!!

    Answer : [Re] original

    Hi,

    It is safer to use registered mail as you will be able to track the parcel and there will be a lower chance of lost mail.

    It will take aboue 2-4 working days to deliver by registered mail and 2-10 working days for normal mail delivery.

    Thank You
    WatchSpree

[CHEAPEST PRICE IN SPORE] *CASIO GENUINE* VINTAGE STYLE SERIES! Free Shipping and 1 year warranty!
[CHEAPEST PRICE IN SPORE] *CASIO GENUINE* VINTAGE STYLE SERIES! Free Shipping and 1 year warranty!
Item Q&A
  • Question : Original or notMay 25, 2017

    Hello, may i know is this original or not?
    and for the warranty, i live in indonesia, so will this warranty work in casio indonesia or not?
    it not, is we send the item to you again for the complain warranty?

    Answer : [Re] Original or not

    Hi,

    Thank you for your interest.
    All our products are 100% genuine.
    We provide 1 year local warranty :)
    You have to mail back to us if you want to claim the warranty.

    Thank you
    Watchspree

  • Question : Status pendingDec 12, 2014

    Hi Seller, I had do an order from your website. And order no. is 100005355 () and the bank in slip I already email to your sales email but until today don't have any reply from u. Please help me to check for it. I make payment through POSB on 8/12/2014 time 18:16. If u need bank in slip I can send to u too. Please get to me ASAP

    Answer : [Re] Status pending

    Hi,

    Thank you for your order from us. We will be mailing out your order today.

    Thank You
    WatchSpree

  • Question : My ItemAug 31, 2014

    Hello , My Item On The Way Or ? I see at status they say it was delivered ..

    Answer : [Re] My Item

    Hi,

    Thank you for your order from us. We have mailed out your order on 28 Aug and the tracking number is RC627279174SG. You can track the status of the parcel on Singpost website at the following link.
    http://www.singpost.com
    You can track the status on POS Malaysia website at the following link after the parcel has reached Malaysia.
    http://www.pos.com.my/pos/appl/service/sub_registered_mail.asp

    Thank You
    WatchSpree

[CHEAPEST PRICE IN SPORE] *CASIO GENUINE* F91W-1 Digital Watch! Free Shipping!
[CHEAPEST PRICE IN SPORE] *CASIO GENUINE* F91W-1 Digital Watch! Free Shipping!
Item Q&A
  • Question : Restock for F105W-1May 12, 2016

    Hi, im interested in getting F105W-1 watch. May i know whether there will be any restock on this model?
    Thank you

    Answer : [Re] Restock for F105W-1

    Hi,

    Thank you for your interest.
    We regret to inform you that this model is out of stock and we are still not sure when will it be restocked.
    We will keep this listing updated once we have new stocks that come in.

    We seek your kind understanding

    Thank you
    WatchSpree

[CHEAPEST PRICE IN SPORE] *CASIO GENUINE* MRW200H /LRW200H DIVER STYLE WATCH SERIES Free Shipping and 1 year warranty!
[CHEAPEST PRICE IN SPORE] *CASIO GENUINE* MRW200H /LRW200H DIVER STYLE WATCH SERIES Free Shipping and 1 year warranty!
Item Q&A
  • Question : Shipping FeesOct 26, 2014

    Hi, I am about to order 2 watches for my daughter. In my cart it says free shipping and 1 year warranty. However, when I checked out, there is a shipping fee of RM72.30. Isn't the shipping free as advertised? Thanks

    Answer : [Re] Shipping Fees

    Hi,

    Thank you for you interest.
    Free shipping is only available for local delivery.
    But we do provide free oversea shipping for orders on our website. you can visit us at the link below.

    http://www.watchspree.com.sg/shop/


    Thank you
    WatchSpree

  • Question : delivered itemDec 24, 2013

    can i ask why is it i still haven receive my parcel? it have been quite a long period. Besides, status there written delivered but i still haven receive it.. kindly give me feedback about this. urgent~ Thanks~

    Answer : [Re] delivered item

    Hi,

    Thank you for your order from us. We have mailed out your order on the 10th and the tracking number is RC141531315SG.
    You can track it on Singpost website at the following link.
    http://www.singpost.com/index.php

    Thank You
    WatchSpree

    Question : [Re] delivered item

    ya.. i track the item already. There written delivered but i dint receive it~ What can i do? i need it urgently~

    Answer : [Re] delivered item

    Hi,
    The parcel was returned back to us as it was refused. Can you kindly drop us an email at enquires@watchspree.com.sg so that we can follow up and provide you with the necessary details there.

    Thank You
    WatchSpree

    Question : [Re] delivered item

    i have already email the details to the link u provided.please do check. can i know roughly when can i get the watch?

    Answer : [Re] delivered item

    Hi,

    We have replied to your email. :)

    Thank You
    WatchSpree

[Casio] Strap Fashion Unisex Watch Series! LTP-1094E-1A *Free Shipping* 1 Year Warranty
[Casio] Strap Fashion Unisex Watch Series! LTP-1094E-1A *Free Shipping* 1 Year Warranty
Item Q&A
  • Question : Delivery statusFeb 25, 2014

    Hi,

    My order has now been completed. How can I track it?

    Thanks

    Answer : [Re] Delivery status

    Hi,

    Thank you for your interest. Sorry, your order is not reflected over at our end currently. Maybe you can check with qoo10 regarding this.

    Thank You
    WatchSpree

  • Question : Attempted DeliveryFeb 04, 2014

    i want to refund money or send this item to me again

    Answer : [Re] Attempted Delivery

    Hi,

    Thank you for your order from us. We have mailed out your order and the tracking number is RC619937461SG. You can track it on Singpost website at the following link.
    http://www.singpost.com/index.php.
    The current status of the parcel is "Attempted Delivery (Country code: MY)"
    You should be able to receive the parcel within these few days.

    Thank You
    WatchSpree

  • Question : delivery status and payment confirmationAug 20, 2013

    dear seller, i have checked my bank payment, the total has been deducted from my account, but i received an email informing me that my payment is failed. And i thought i would be receiving it within 2-3 working days, but i have been waiting for a week and still not receive the item. can you check on this for me?

    Answer : [Re] delivery status and payment confirmation

    Hi,

    Thank you for your order from us. We have mailed out your parcel on the 12th of Aug and the tracking number is RC614149935SG. You can track the parcel on Singpost website at the following link.
    http://www.singpost.com/index.php

    The current status of the parcel is Arrived at overseas (Country code: MY).

    Can you kindly contact your local post office to enquire about the parcel?

    Thank You
    WatchSpree

  • Question : Change AddressApr 11, 2013

    can i change my address

    Answer : [Re] Change Address

    Hi,

    Thank you for your order from us. We have mailed out your item on the 12th of April and it should take about 2-15 working days for normal mail delivery.

    Thank You
    WatchSpree

  • Question : Duration ShippingApr 11, 2013

    when will i receive the watch? thank u

    Answer : [Re] Duration Shipping

    Hi,

    Thank you for your order from us. We have mailed out your item on the 12th of April and it should take about 2-15 working days for normal mail delivery. Please drop us an email at enquires@watchspree.com.sg if you still have not receive your item after 15 working days.

    Thank You
    WatchSpree

Casio Digital Series-2 *Free Shipping and 1year warranty
Casio Digital Series-2 *Free Shipping and 1year warranty
Item Q&A
  • Question : Casio Digital Series-2 *Free Shipping and 1year warrantyApr 24, 2013

    Casio Digital Series-2 *Free Shipping and 1 year warranty.
    Q-Price RM19,565.70???
    F200W-9A(+RM62.40)

    RM 19,565.70 + 62.40 = RM19,628.10 to expensive for me

    Answer : [Re] Casio Digital Series-2 *Free Shipping and 1year warranty

    Hi,

    Thank you for your interest.
    Sorry the price listed on the listing is the best price we can offer. :)


    Thank You
    WatchSpree